Wat is Housecall Pro?
Housecall Pro is een cloudgebaseerde app voor buitendienstbeheer waarmee serviceprofessionals hun bedrijfsprocessen en workflows kunnen automatiseren. De app is als nummer 1 beoordeeld en biedt een alles-in-één-oplossing voor bedrijfsmanagement waarmee serviceprofessionals hun hele bedrijf rechtstreeks vanaf hun smartphone kunnen runnen en laten groeien. Het platform bevat een breed scala aan functies zoals taakplanning, dispatch, automatische facturering, klantmeldingen per sms, betalingsverwerking, marketing, online boeken en nog veel meer!
Wie gebruikt Housecall Pro?
Housecall Pro bedient alle professionele dienstverleners in alle belangrijke sectoren, zoals loodgieterswerk, elektriciteit, tapijtreiniging, HVAC, huishouden, klusjesman, glazenwassers, slotenmaker, enz.
Twijfels over Housecall Pro?
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Reviews over Housecall Pro
HCP is very easy to use and a very intuitive layout. When we tried ProjX360 and D-Tools SI, there was a HUGE initial setup required and a HUGE learning curve to figure out how to use the programs. Not HCP. Easy to use from Day 1 and it's quick and easy for new employees to learn. One of the best things is the customer service. It's top notch. They always solve the problem, even if they have to go research and get back to me the next day (and they actually DO get back to me). They also make it easy to contact them with a button on the bottom right of the screen. Other softwares I have to scour the internet trying to find out how to contact customer service.
Would like to see more integrations and there are little things I would change here and there, but I know that's hard to do since the software covers so many different industries. A better way to pull reports would be especially good.
I am obsessed!
Opmerkingen: We came running back to HCP after using another software for a year. Our breaking point with that software was the price book being outrageously difficult to utilize. With the new DOE changes for 2023, ALL hvac major equipment has been changed and we needed to do update that accordingly. The price book in HCP is smart, helpful, calculated, and still very easy to figure out and utilize.
We used HCP for years when we decided to move to another software. After a year on that other software, we came RUNNING back to HCP for many reasons. The biggest reasons? Ease of use, amazing features, customer service, and price points.
Auto pricing for Maintenance Plan Agreements. It is technically there but having it more in depth would be great. Example: Our Gold Level get $0 service call fee-10% off materials-$50 off new system. HCP provides that 10% off though so still an absolutely amazing feature!
Reactie Housecall Pro
9 maanden geleden
WOW! Love to see it! Thanks for the review! Curious to learn more about the issues with the service agreements, feel free to shoot me an email via [email protected] so we can help!
used to be good
Opmerkingen: support is aweful, they dont care about customers anymore. They keep trying to add new tings and never fix the old. It become a bandaid upon bandaid
not much anymore. It used to be good, but they keep trying to add thing and nothing works right
I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time
Housecall Pro Does it All!
Opmerkingen: Houscall Pro is one of the top scheduling software options out there!
Housecall Pro is great for being able to see the whole schedule and be able to dispatch jobs with no issues. I also enjoy the invoice feature that allows you to be able to take payment via the software.
When you are booking a job on Housecall Pro it does take a bit longer with multiple pages.
Eerder overwogen alternatieven:
Value for money
Opmerkingen: I Preferred that Housecall Pro seasoned came with a huge range of commercial enterprise management dashboards that have been uncluttered and easy to use. I am so thrilled that the gadget collected a huge variety of scheduling, dispatching, tracking, and reporting talents, amongst many others, right into a significant vicinity
Online invoicing is very impressive part for me as well as the management dashboard has bunch of features that really time savings.
Mobile application is not so impressive, and customer service should have been done more efficient way
Reactie Housecall Pro
10 maanden geleden
Hi md, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team