Seismic

"Seismic for Sales"

Pluspunten: Seismic offers an unparalleled mobile experience, content engagement analytics and information security

Minpunten: Currently there is no way to measure mobile app downloads across their user base. The mobile app is one of our favorite features of Seismic. Our company has field reps across the globe who are going into customer locations for meetings and presentations. The functionality of mobile aligns perfectly with the daily life of our sellers and we want to use mobile as a "beachhead" to drive higher adoption of Seismic. The problem is that we have no way of knowing today who has downloaded the app and who has not. Therefore, we cannot hold our sellers accountable for missing push notifications and cannot identify regions with low adoption. Seismic mobile is a fantastic tool, but lacks the insight necessary to drive usage.

"Personal customer success is the difference"

Opmerkingen: I have used Seismic at my last company and brought the platform to my current company. The customer success is the differentiation. In my experience the CSM team is kind, knowledgeable, supportive and the ultimate partners to their customers. They go above and beyond to ensure their customers are happy and successful.

Pluspunten: I love Seismic! It is easy to implement, continuously update and use daily.

Minpunten: Some limitations on newscenter, landing page, integrations, highlight, etc. Team is open for feedback and continuously adds things to the roadmap.

"Excellent product!"

Opmerkingen: Great classes available and forward thinking company.

Pluspunten: Easy to organize materials for the team! With one search, everything you want to see on that topic is available.

Minpunten: Time consuming and labor intensive for Administrators to load and organize materials.

"Friendly, Helpful Staff; Ultimately Not the Right Tool For Our Business Use Case"

Opmerkingen: We're a small proposals team that is part of a larger sales operations team. We use Seismic to general product-specific proposals for our salespeople to present to customers as part of our larger response to customer RFPs. My understanding is that there is much more functionality available in Seismic, but all we need it for is proposal generation.

Pluspunten: The Seismic staff we worked with were always friendly and helpful.

Minpunten: It has been very difficult for us to edit/update the LiveDoc content, and being able to do that is essential to our work. Seismic is in the process of finding a solution for us, but they haven't delivered one yet.

"Achieve brand and firm cohesion with Seismic"

Opmerkingen: Seismic has helped bring sales and marketing together with our operations and data teams to ensure clients are receiving timely and accurate materials. The integration with our CRM allows Sales to stay in their comfort zone while leveraging a new tool. The platform is constantly improving, offering new functionality and becoming more user friendly. The support staff is helpful and the training materials are very accessible and easily consumable. Seismic is a true partner and worth checking out.

Pluspunten: Seismic provides an easily accessible repository for all of our most recent marketing materials. Particularly while our teams have been working remotely, WorkSpace has been a great collaborative tool for our marketing team during production. And when Sales asked if the materials on the shared drive were available in the cloud, it felt great to answer affirmatively that they could find everything they need in DocCenter or NewCenter in Seismic.

Minpunten: It would be great if it was easier to publish collateral from WorkSpace to DocCenter, but it's really just a few extra steps to make that happen. The product offers so much functionality it can be overwhelming to determine the right place to start, but the customer success reps are very accessible and helpful in offering insight.