Wie gebruikt deze software?

Both national and international businesses of all sizes across all verticals. Yext works with Small and Medium sized businesses, Enterprise businesses, and Partner re-sellers.

Gemiddelde scores

78 beoordelingen
  • In totaal 4.5 / 5
  • Gebruiksgemak 4.5 / 5
  • Klantenservice 4.5 / 5
  • Functies 4.5 / 5
  • Waar voor je geld 4 / 5

Productgegevens

  • Gratis versie Nee
  • Gratis proefversie Nee
  • Implementatie Cloud, SaaS, Web
    Mobiel - iOS native
    Mobiel - Android native
  • Training Persoonlijk
    Live online
    Webinars
    Documentatie
  • Ondersteuning Kantooruren

Leveranciergegevens

  • Yext
  • http://www.yext.com
  • Opgericht in 2006

Over Yext

Whether they're looking for your people, your places, or your products, consumers and search engines consider your website the authoritative source for facts about your brand. Yext Pages makes it easy to add and update these facts on your website. Yext Pages have a Store Locator capability
to point consumers directly to your business's front door.

Functies van Yext

  • Assetbeheer
  • Controle van goedkeuringsbeheer
  • Fulfillmentdistributie
  • Kunstbeheer
  • Projectbeheer
  • Veranderingsbeheer
  • Beslisboom
  • Catalogiseren/categoriseren
  • Contentbeheer
  • Discussieforums
  • Kennisbankbeheer
  • Samenwerking
  • Zelfserviceportal
  • Zoeken in gehele tekst
  • Demografische gegevens
  • Gedragsanalyse
  • Gegevensvisualisatie
  • Geocodering
  • Geofencing
  • Handelsgebiedanalyse
  • Locatie bijhouden
  • Predictieve analyse
  • A/B-tests
  • Campaign tracking
  • Customer journey mapping
  • Dashboard
  • Kanaaltoewijzing
  • Meetwaarden voor sociale media
  • Predictieve analyse
  • Prestatiemeetwaarden
  • ROI bijhouden
  • Websiteanalyse
  • Antwoordbeheer
  • Bewaking van sociale media
  • Campagnebehee
  • Gamification
  • Meetwaarden voor sociale media
  • Platform voor klantenreviews
  • Reviews controleren
  • Sentimentanalyse
  • Antwoordbeheer
  • Beheer van negatieve feedback
  • Campagnebehee
  • Dashboard
  • Maatschappelijk delen
  • Reviewaanvraag
  • Reviewmelding
  • Reviews controleren
  • Sentimentanalyse
  • A/B-tests
  • Auditing
  • Concurrentenanalyse
  • Contentbeheer
  • Dashboard
  • Gebruikersbeheer
  • Inkomstenbeheer
  • Integratie met Google Analytics
  • Koppelingsbeheer
  • Lokalisatie
  • Mobiel zoeken bijhouden
  • Rangen bijhouden
  • Tools voor onderzoek naar trefwoorden
  • Trefwoorden bijhouden
  • Aanwijzingen
  • Afstandsberekening
  • Analyse
  • Automatische locatiedetectie
  • Evenementpromoties
  • Filteren van zoekopdrachten naar producten
  • Promoties en coupons
  • Toewijzing
  • Whitelabel
  • Zoeken
  • Campagnebehee
  • Conversies bijhouden
  • Doelstellingen bijhouden
  • Gebruikersinteractie bijhouden
  • Meerdere sites beheren
  • Paginaweergaven bijhouden
  • Referentiebron bijhouden
  • Tijd op site bijhouden
  • Trefwoorden bijhouden
  • Zoeken naar sites bijhouden

De nuttigste reviews van Yext

Great for Agencies who Create and Manage Citations

Beoordeeld op 8-5-2019
Madeleine G.
Owner
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
5 / 5
Gebruiksgemak
3 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
3 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Overall my experience with Yext has been excellent. It does everything it claims to do and customer service is always quick and helpful.

Pluspunten: What I like most about this software is that it makes updating client information across listings fast and easy. Before Yext, our agency used to spend a lot of time updating hours, uploading photos, etc..now it can be done in a fraction of the time. I also love that Yext allows us to quickly add schema to a website that auto-updates when business information changes.

Minpunten: I least like that the integrations with Google My Business and Facebook must be set up separately. This sometimes gets overlooked by my staff or if we have trouble gaining access from a client, it will never get done. It would also be nice if social posting could be pushed to more than just Google My Business..for example Facebook, Instagram, Twitter. That could allow us to replace other software with Yext. One thing that would be nice is if Yext salespeople were able to help us better monitize the software as an agency. I've done a few meetings and phonecalls to try to come up with better ways to use and sell the software to clients, but they always turn into the Yext sales person trying to get us to commit more money to Yext. I'd love to get some ideas on how other agency partners are using Yext for their clients and selling the software/service with their service packages.

Antwoord van de leverancier

van Yext op 13-5-2019

Thank you for leaving your review, Madeleine. We appreciate the feedback and will share it with our team.

Daily user

Beoordeeld op 22-2-2019
Charles T.
Local SEO Specialist
Marketing en reclame, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
3 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Overall experience has been positive. Not very easy to see an overall effect of the citations and services.

Pluspunten: The tracking of services for locations and the locations themselves are easily trackable. Eliminating and suppressing duplicate citations and incorrect publisher suggestions is absolutely easier than tracking any other way.

Minpunten: Support can take some time to provide answers. For the most part, this hasn't been a huge issue, but at times it was. This is not intuitive software and takes some time to get familiar with enough for basic use. Another big negative is that if we were ever to stop using Yext, the citations we purchased through Yext will be "unlocked" and basically lost. This seems like poor business in that you pay for an item so you expect to be able to keep that item unless you decide to sell the item.

Antwoord van de leverancier

van Yext op 25-2-2019

Charles, we appreciate your feedback and are happy to hear that you've had an overall positive experience with our products and services. We appreciate your feedback regarding our support team and will pass it along to them.

In regards to your comment about stopping use of our service, when a client cancels, Yext no longer sends the business's information to the sites in the Knowledge Network. This information then becomes subject to the normal data compilation process of each publisher, which may result in the data and content changing over time.

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