Jamf Now

Great for Small Business Device Management

Opmerkingen: I am incredibly happy with this system. I have met the developers, sales people, and other technical support teams while at the JAMF User Conference 2018 in Minneapolis before, and they are just a fantastic, honest, and high quality company. Their products are stable, reliable, and top notch.

Pluspunten:

I love that this software allows you to manage so many aspects of Apple devices. I have been a Jamf Pro admin for years, and when they offered Jamf Now for free for three devices, I was on board immediately. It allows you to set security policies from denying the use of a camera if you are in a sensitive area, to can a personal iCloud account be used on a business device. Setting WiFi profiles is easy, and enrolling the device is simple. This is a great solution for small business, churches, and even families that want to have a higher level of control of their devices than just Apple stock services.

Minpunten:

After using the full capabilities of a full Jamf Pro system, there are many features that I would like to see integrated into their Now product. Jamf Now is not intended to be as complex and Jamf Pro is, but there a couple of things such as the ability to setup a WiFi profile to support connecting to an enterprise network. Right now you can only setup a PSK network. Not a big deal, but something that would be nice without having to upgrade you plan.

Jamf Now is a dream!

Pluspunten:

Jamf Now walks you through connecting your Apple Business account with the Jamf Now MDM server. Since this is set up, we can unbox, unwrap, and power on a device that auto-enrolls into the Jamf Now MDM server. There’s no need to plug in and apply settings through Apple Configurator and risk users trying to delete installed profiles. Also- setting up the blueprints for your different devices and levels of access is so simple. It takes seconds to apply updated settings to a device.

Minpunten:

I’ve had issues using the activation bypass code working correctly on a few devices. Not a huge deal, but annoying at the time. And locking of iPads once someone has turned it off and it’s in lock mode.

Used to be really good now you cant get thought for support they dont keep up with microsoft updates

Opmerkingen: It started great. Now it's beyond terrible. They have junior untrained people working at Jamf Now. And that is if you can even get ahold of them. If you do chances are they cannot help and will need to create a ticket which can take days to get an email from someone if they contact you at all..... It has become a joke.

Pluspunten:

I liked that the platform was pretty easy to use. However, the biggest reason I went with them is that they always answered the phone and a tech would help.

Minpunten:

The customer support no longer exists with Jamf Now. They do not answer the phone and have split up their team so you need to call Jamf pro which is where they sent anyone with knowledge. When they answer they will not help you since they are not with Jamf now. so basically you are on your own.....

Just Buy It

Opmerkingen: My company had little management over 25 iPads. When I was hired as the iPad Admin, I knew that we had to do something to manage the devices and also protect our assets. After comparing several products jamf came out on top. It is easy to use, easy to manage and budget friendly. If you are looking for a solution look no further.

Pluspunten:

Ease of use cost design overall look and feel hands free deployment

Minpunten:

At the lower tier we are currently enrolled in there aren't many diagnostic options.

Jamf review

Pluspunten:

Jamf is easy to setup some basic mdm capabilities.

Minpunten:

It is very basic, and lacks features. This works against it and some other full featured products

Easy and simple way to manage Apple devices in the workplace

Opmerkingen: I can’t rate Jamf Now highly enough; it’s been the perfect solution for our small business to make deploying new devices easy and maintaining a robust management system for our clients.

Pluspunten:

Jamf Now made implementing Apple products into our small business really easy and very simple to manage for us, meaning that we don’t have to worry about spending ages setting up new computers when they arrive and can focus on the things that make the business successful. Jamf Now is really intuitive and user-friendly and everything from setting up email accounts, WiFi networks and user privileges can be done before the device even arrives at the office (or to a remote worker if delivered directly to them). Our staff can just turn on their device and it’s all set up & ready to go!

Minpunten:

I honestly can’t think of any cons for Jamf Now; I can’t rate this service highly enough!

Great product overall

Pluspunten:

Jamf is very cost effective and extremely easy to roll out. Deployment of solution only took us half a day. The product has been a life saver and given us control over our Mac environment.

Minpunten:

There have absolutely no issues with Jamf. I have used the solution at several different organizations and the product has been seamless to implement and issue free.

Jamf Rolls Out Updates

Opmerkingen: Employee Choice ,
Help me improve my rating for my team

Pluspunten:

Wireless Internet Access , yes , Because it was a very excellent service no , There is a difference between them

Minpunten:

Inventory Management , yes , He was unable to find a possible solution to the problem yes

Moved from Airwatch and have been very happy JAMF.

Pluspunten:

JAMF offers a great platform. It is easy to maneuver with little difficulty and train other staff as needed.

Minpunten:

It can be costly, depending on the number of devices but willing to sacrifice cost for enhanced features, service and support.

Finally, easier to use!

Opmerkingen: Significantly eases Apple device management.

Pluspunten:

Latest UI is soooo much easier to understand and error reporting is actually informative - keeps getting better with every revision. Excellent tech support. Ability to push apps to individual devices and groups remotely is fantastic

Minpunten:

In earlier versions, the UI was very confusing and difficult to understand. It assumed instant expertise. It was enough to make me jump ship. Still dependent on working with Apple School Manager separately Many similar functions are in different locations (no grouped) in app.

Awsome product for small to mid-size companies

Opmerkingen: Overall, I liked the whole package. moreover having the ability to use "Single App Mode" enables us to limit access to specific devices which is an excellent experience for users.

Pluspunten:

The best part about the product is having an overview of all Assets, then being able to push OS Updates in a glance of time.

Minpunten:

some functions are a little limited which will be more potent by combining with jam Pro.

Jamf Now is a great tool to manage mobile devices fro Small companies and schools

Opmerkingen: As a management tool for our devices, JamfNow has done a great job and we have been able to keep track of our inventory and keep them updated.

Pluspunten:

We liked how we can control, manage and update software in our devices, this way we could keep everything updated and secure.

Minpunten:

There are some limitations that we have been having with Jamf Now that are available in its upgraded version of JamfPro, we think they could add more features.

When you want the job to get done - use JamfPro

Opmerkingen: When you are going more deeply into scripting, there is almost nothing that cannot being done in macOS

Pluspunten:

I like the way Jamf Pro is connected to a strong community: When you do have an issue or want to get something special being done and you do not know exactly how, Jamf nation is the place to go. Many very helpful and competent Jamf Admins are gathered there and they always know hot to get things done.

Minpunten:

sometimes it is a little click - choose - click - choose - click and so on...

Really poor software and service

Opmerkingen: Jamf barely supports this software and it shows. This software's features are

Pluspunten:

The interface is clean, was easy to setup, good email notifications about certificates needing to be rotated.

Minpunten:

We didn't expect this software to provide a lot of functionality and chose it because it was cheaper than more full featured products (including Jamf's Pro product), but this solution could not even do the bare minimum we purchased it for. It constantly failed to automatically enroll computers though we have confirmation from Apple they were being properly sent by ABM. Computers weren't checking in. Their software was installing corrupt profiles on our computers that weren't removable. Their customer support always provided "wiping the computers" as the best solution to any real issues, which is unreasonable to ask.

I Love Jamf Now

Opmerkingen: We finally could kill our outdated Google spreadsheet once we deployed Jamf Now, and for that I am eternally grateful. We also had a couple of thefts in the months following deployment and were able to remotely wipe the machines.

Pluspunten:

Jamf is the industry leader for enterprise Mac management, and it's clear why. Deployment is simple and quick, and it does everything you would expect from a basic asset management application for (typically) much less than competitors. It's no Jamf Pro, but that's okay from a non-flagship product.

Minpunten:

It is pretty simple as far as features go, and I would love it to inherit even just a little more from Jamf Pro.

Very disappointing, and much less than it claims to be.

Opmerkingen: I've been working in IT pretty much my whole adult life, and Jamf Now reminds me of the kind of unreliable software that was common decades ago. It is not stable or reliable, and Jamf Now is almost no help when we have a problem.
Changing our MDM is going to be a hassle, but we're preparing for the process right now.

Pluspunten:

When Jamf Now works, it is adequate. We can deploy our basic software to our devices most of the time, and once deployed, they usually update correctly. And in theory, Jamf Now has the features that we are looking for.

Minpunten:

Jamf Now feels like mediocre software from 25 years ago, but with better graphics. It is unreliable, badly documented, and has very poor customer support. Many of the features we would like to use, like customizing the software for each student and adding particular apps to small groups, simply don't work. The number of hours that we have wasted trying to get Jamf Now to work properly is shocking. The best way we've found to solve problems has been to find other customers who have had the same problem and have found a solution - Jamf Now staff has not been much help.

Been using Jamf|Now for more than a year (~75 devices)

Opmerkingen: Automated security policy enforcement. Applications management via the VPP. Basic inventorying.

Pluspunten:

Highlights: Clean UI, easy to use, good price, and great customer support. Employees also like it because it doesn't feel too "big brother" compared to other products. Also, client software is necessary to install or run.

Minpunten:

Missing some important (to us) features, but they're working on them. Our wishes include better notifications, a generic notes field, and the ability to configure the conditions under which a device is flagged as needing attention.

Jamf Now easy and reasonably priced

Opmerkingen: Solving support agent training. But we also I also used this for a time in healthcare to test for delivery of apps and management verification.

Pluspunten:

The feature that is impactful is the ease of use and setup.

Minpunten:

this is not the flagship product. But it is enough to get started with and in a small business or in our case to use for training.

Best way to deploy VPP tokens during your lunch hour

Pluspunten:

I use JamfNOW for a Bushel of side clients that need to deploy VPP Token apps on iOS. This is a great low cost solution for small business.

Minpunten:

linking Users appleID's for Token distribution is not as clean as I would like it but I can't really complain.

A Small Business Dream

Pluspunten:

JamfNow has a intuitive, easy to navigate interface. It is relatively easy to find the functions I need, and it was easy to find resources online for things I couldn't figure out on my own. Our business has the need to manage multiple iPads, which are used in the field. JamfNow gives us the security we need with company assets on potentially stolen property. As far as I am aware it is the best software available for mobile device management becuase it is specifically designed to communicate with the core Apple operating system.

Minpunten:

Absolute pain in the neck to set up. Quite a few calls into Apple Enterprise support, and the first iPad I tried to add to MDM got locked and had to be taken to the local Apple shop to be reset. However, once you set up the backend, adding new devices is easy. I was able to walk someone through the steps of adding an iPad to our company JamfNow over the phone.

The MDM you are looking for

Opmerkingen: I am very happy with Jamf Now as our Mobile Device Management platform.

Pluspunten:

The thing that I like the most about Jamf Now is that it is very quick to make everyday changes, has a very simple and intuitive interface that isn't too busy, and it just works very well for a company of our size (medium sized).

Minpunten:

Sometimes app installations may become stalled, but you can easily check out which devices are having any problems and you may re-install the app once more to address the issue.

OCCK's Review

Opmerkingen: I would highly recommend this product for use with mobile devices. I am not an IT person and have been able to use it with little help and it is nice to know help is only a phone call or chat away.

Pluspunten:

I like that once a blueprint is developed I can tweak it and apply it to devices and randomly push out apps to certain devices very easily.

Minpunten:

Unfortunately I had trouble with my apple push notification and ended up having to start all over so I am still in the process of restoring over 100 devices.

Outstanding, Understandable MDM

Opmerkingen: As an IT provider, I manage dozens of Apple device deployments. Jamf Now allows complete oversight of all devices in the organization from a single browser window.

Pluspunten:

Outstanding tools to deploy Apple devices securely within your organization. The platform is highly reliable and easy to understand; powerful enough for IT while understandable to the C-suite.

Minpunten:

Inability to seamlessly upgrade to their more advanced product, Jamf Pro. But I know they're working hard to find a solution...!

Great MDM for the not so techie Admin

Opmerkingen: I had nothing but a positive experience with Jamf.

Pluspunten:

It was really easy to setup and manage 60+ devices having no prior knowledge.

Minpunten:

I've been using Jamf for over two years now and I haven't had any issues.

Pretty good I’d say

Pluspunten:

I like that it had a ton of options and flexibility for restrictions etc.

Minpunten:

If you use this with apple business manager the managed apple ID’s are a pain because even though Jamf let’s people download apps if you allow it, apple overrides that. Also, there’s a lot of times that Jamf is being slow and doesn’t sync right away. Wish you could track phones without putting them In lost mode.