Wie gebruikt deze software?

SimplyBook.me is geschikt voor alle servicebedrijven die tijdig boekingen accepteren, zoals kapsalons, spa's, scholen, evenementenbeheer, sportscholen, privétrainers, consultants, financiële adviseurs enzovoort.

Gemiddelde scores

714 beoordelingen
  • In totaal 4.6/5
  • Gebruiksgemak 4.4/5
  • Klantenservice 4.6/5
  • Functies 4.4/5
  • Waar voor je geld 4.5/5

Productgegevens

  • Beginprijs US$ 10,00/maand
    Zie de prijsinformatie
  • Gratis versie Ja
  • Gratis proef Ja, vraag een gratis proefversie aan
  • Implementatie Cloud, SaaS, Web
    Mobiel - iOS native
    Mobiel - Android native
  • Training Live online
    Webinars
  • Ondersteuning 24/7 (contact met medewerker)
    Online

Leveranciergegevens

  • SimplyBook.me
  • http://www.simplybook.me
  • Opgericht in 2008

Over SimplyBook.me

SimplyBook.me biedt het meest uitgebreide online boekingssysteem op de markt, een systeem dat ervoor zorgt dat je professioneel overkomt en dat al je online zaken oplost. Je krijgt een volledige website waarop je je bedrijf kunt presenteren, afspraken kunt aannemen en producten, lidmaatschappen, pakketten en service-uitbreidingen kunt verkopen. Synchroniseer afspraken met populaire online agenda's en ontvang gedetailleerde statistieken over je bedrijf. Ga naar SimplyBook.me om alle functies te zien!

Functies van SimplyBook.me

  • Afspraakherinneringen
  • Geautomatiseerde planning
  • Groepsplanning
  • Kalendersynchronisatie
  • Klantendatabase
  • Mobiele toegang
  • Multilocatie
  • Online betalingen
  • Online reserveren
  • Reserveringsbeheer voor kamers
  • Terugkerende afspraken
  • Aanwezigheidsbeheer
  • Concurrentiebeheer
  • Factureren
  • Instructeurbeheer
  • Klassenbeheer
  • Online betalingen
  • Online registratie
  • Plannen
  • Recitalbeheer
  • Studentenbeheer
  • Verkooppunt
  • Voorraadbeheer
  • Aanwezigheid bijhouden
  • Betalingen verwerken
  • Contractbeheer
  • Evenementenbeheer
  • Factureren
  • Klas- en uurroosterbeheer
  • Lidmaatschapsbeheer
  • Marketingmanagement
  • Online reserveren
  • Personeelsbeheer
  • Self check-in/check-out
  • Voorraadbeheer
  • Afspraakherinneringen
  • Afspraakplanning
  • E-mailmarketing
  • Klantprofielen
  • Loyaliteitsprogramma
  • Payrollbeheer
  • Personeelsbeheer
  • Verkooppunt
  • Voorraadbeheer
  • Wachtlijstbeheer
  • Afsprakenbeheer
  • Behandelingspakketten
  • Beheer van cadeaubonnen
  • Foto's voor en na
  • Klantenbeheer
  • Naleving van HIPAA-richtlijnen
  • Voorraadbeheer
  • Afsprakenbeheer
  • Beheer van cadeaubonnen
  • E-mailmarketing
  • Factureren
  • Klantenbeheer
  • Multilocatie
  • Personeelsbeheer
  • Praktijkbeheer
  • SOAP-notities
  • Verkooppunt
  • Afspraakplanning
  • Artsenbeheer
  • Beheer van patiëntdossiers
  • Factureren
  • Faculteits- en personeelsbeheer
  • Multilocatie
  • No-show bijhouden
  • Slepen en neerzetten
  • Terugkerende afspraken
  • Wachtdiensten plannen
  • Zelfserviceportal
  • Aanwezigheid bijhouden
  • Capaciteitsbeheer
  • Klasplanning
  • Ledenbeheer
  • Marketingmanagement
  • Online betalingen
  • Personeelsbeheer
  • Verkooppunt
  • Afspraakplanning
  • Faciliteitsplanning
  • Geautomatiseerde planning
  • Groepsplanning
  • Klasplanning
  • Multilocatie
  • Personeelsplanning
  • Realtime planning
  • Reserveringsbeheer voor kamers
  • Resources plannen
  • Waarschuwingen/Meldingen
  • CRM
  • Groepsreserveringen
  • Klantenondersteuning
  • Notities bij reserveringen
  • Promotiebeheer
  • Reserveren van activiteiten
  • Reservering door derden
  • Reserveringsbeheer voor kamers
  • Tariefbeheer
  • Afspraakherinneringen
  • Chauffeursplanning
  • Online betalingen
  • Online reserveren
  • Payrollbeheer
  • Studentenbeheer
  • Tijd bijhouden
  • Beheer van beursstands
  • Klantprofielen
  • Loyaliteitsprogramma
  • Multilocatie
  • Payrollbeheer
  • Personeelsbeheer
  • Terugkerende afspraken
  • Verkooppunt
  • Voorraadbeheer
  • Afspraakbevestigingen bijhouden
  • Afspraakplanning
  • Betalingsherinneringen
  • E-mailherinneringen
  • Herinneringen voor telefoongesprekken
  • Kalenderbeheer
  • Online reserveren
  • Opnieuw plannen
  • SMS-herinneringen
  • Terugkerende afspraken
  • Afsprakenbeheer
  • Klantenbeheer
  • Lidmaatschapsbeheer
  • Loyaliteitsprogramma
  • Online reserveren
  • Payroll en provisies
  • Personeelsbeheer
  • Verkooppunt
  • Voorraadbeheer
  • Afspraakherinneringen
  • Afspraakplanning
  • Factureren
  • Klantenbeheer
  • Lijst met services
  • Mobiele verzorging
  • Personeelsbeheer
  • Provisiebeheer
  • Terugkerende afspraken
  • Verkooppunt
  • Voorraadbeheer
  • Aanwezigheidsbeheer
  • Beheer van rangen
  • Evenementenbeheer
  • Klassenbeheer
  • Online registratie
  • Plannen
  • Studentenbeheer
  • Faciliteitsplanning
  • Online betalingen
  • Personeelsbeheer
  • Voorraadbeheer

De nuttigste reviews van SimplyBook.me

"Years ahead of it's time thanks to an ingenious underlying database design."

Beoordeeld op 12-4-2019
Robert T.
Owner/Operator
Entertainment, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Without SimplyBook.me, we wouldn't be able to offer "same day book & play" along side our counter "walk-in" ticketing system. Based on customer support feedback: I believe (and am very optimistic) about a future update addressing the "default value of 1" setting which can potentially lead to user booking errors as noted above. Nothing is perfect, but honestly: SimplyBook.me comes close. It's "the best of the best."

Pluspunten: SimplyBook.me is the ONLY "booking engine" which had the capability to integrate "same day book & play" online booking with our in-house "walk-in's" ticketing system. Not only does it "work", but it's a "near perfect fit!" (Largely due to the custom feature "add-ins.") I had done extensive research & tried them all.... Simplybook.me is in a class of it's own. Surprisingly, customer support is also truly "world-class!" Having a fair amount of coding & web design experience, I dug in a lot deeper than the average user. In doing so I uncovered several bugs. Not only was the support phenomenal, but most of the fixes came FAST! Booking is fast, easy & designed to work well with smart phones. (Really well for the most part with proper setup, selecting the right "timeline" & adding the CSS custom feature add-in.)

Minpunten: "Power comes at a price": Monthly fees are based on "custom feature add-ins." IMO, their tiered pricing needs more flexibility. Pricing model is also based on # of bookings & # of SMS messages (if you use them.) This is not a big deal and actually favors "low volume users." (There is even a 100% free plan that comes with 1 custom feature of your choice.) BUT: If you need more than 3 custom features, monthly fees triple to get to the next tier which is 8 features. (So for a business that only does a few bookings a month but need more than 3 features, SimplyBook.me may be too expensive to use.) ~ However: If you do enough volume", your bringing in enough sales to "more than justify" using the best booking system on the planet! "Custom CSS" custom feature: Had to use the "Weekly Classes" timeline ALONG with this custom feature ("CSS custom feature) to avoid/minimize potential user mistakes in booking. The combination of these two work OK. With a few "simple" modifications to the other timelines, those should work well too. Hopefully the engineers will make two (2) very slight "navigational" & "display" modifications to correct these issues when using the other timelines. "Group Bookings" custom feature: When using "group billing custom feature" (one booking for a group of participants): A default quantity of 1 always displays. (Making it too easy for user to forget to select the correct quantity. And on the review screen, this quantity does not appear.)

Antwoord van de leverancier

van SimplyBook.me op 23-5-2019

Dear Robert,

Thank you so much for taking the time to leave us your feedback, we appreciate it greatly!

Good to hear that you suggested those changes to our Live Chat which will then discuss it with the developers and hopefully that will be taken forward.

All the best
The SimplyBook.me team

SimplyBook Immediately improved efficiency and performance

Beoordeeld op 1-12-2019
Glen A.
Director
Hoger onderwijs, 13-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Exceptional Addition to our service offerings at Limerick City College. We had always been taking bookings the manual way which was relatively cumbersome and resulted in huge inefficiencies. Then we initially researched which online platforms were available and could easily be integrated with our existing website. This was when we discovered SimplyBook.me Genuinely, SimplyBook has made an immediate impact on our business efficiency and performance. An exceptional amount for a small price.

Pluspunten: The trial was exceptional and allowed us to setup all the services and platform to tailor it to our needs. It was the professional and efficient support SimplyBook provided that also made our decision to purchase a subscription very easy. It is an amazing platform which transformed our booking and office administration within the first week of its implementation and that it can easily be integrated with Paypal made receiving payments hassle-free. Limerick City College would not hesitate in recommending any service providing business to use SimplyBook.me you receive:
- Exceptional Support
- Online Payments
- Website Integration
- Multiple Services
- Calendars
- E-mail notifications

Minpunten: It was very difficult to find anything to dislike or even comment on as it is a very user friendly and well supported software.

Antwoord van de leverancier

van SimplyBook.me op 5-12-2019

Dear Glen,

Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it.

All the best
The SimplyBook.me team

Great features but the recent price increases have stung a bit!

Beoordeeld op 20-9-2019
Becky D.
Director
Management non-profit organisaties, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
4/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Overall, Simplybookit has helped us streamline our appointment booking and monitoring systems. Despite it being a little difficult to set up initially, if you can afford the standard package (or can make do with the basic package) it's worth the time and the customer service is great.

Pluspunten: It has some really great features that we needed - multiple locations, the ability to take appointment deposits, customise notification emails and having a questionnaire for clients to fill in at the point of booking. The ability to download our daily appointments as a CSV file is really useful - generally speaking, the amount of data we're able to extract from it for our monitoring is fantastic. The customer service is fast and helpful.

Minpunten: The interface took a bit of getting used to (but once you're used to it, it's fine! We have some single appointments for one person and some workshops with multiple spaces, but they have to be set up in the same way so the workshop booking interface is quite clunky from the customer's perspective. Some of the info (for example the service description) isn't viewable on mobile devices which is a shame. The recent price rises were a bit of a shock when it came to renew our subscription and unfortunately it has now become unaffordable for us to keep using.

Antwoord van de leverancier

van SimplyBook.me op 24-9-2019

Dear Becky

Thank you so much for taking the time to leave us your feedback, we truly appreciate it.

Regarding your comment on some of the service description not showing on your mobile, can you please send me from what kind of mobile you are checking? I checked your page with iphone and I can read all service descriptions.

We are very sorry to hear that you guys have stopped using our system due to cost. I can see that you are a non profit organization, please contact me directly so that we can see what we can do for you guys.

All the best
The SimplyBook.me team

Refuses to look at features that are obviously necessary

Beoordeeld op 29-6-2019
Jeffrey F.
Owner
Evenementenbureaus, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
3/5
In totaal
4/5
Gebruiksgemak
3/5
Functies en functionaliteit
3/5
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I am using this software very reluctantly because my other software wasn't handling another feature very well and the Customer Facing front end wasn't very nice looking. But in doing so I gave up my Deposit feature from my other software company with all the automated payment processing feature and accounting features. With SimplyBook.me there are very unprofessional workarounds and they force the usage of other software products like QuickBooks to do the invoicing, payment processing and to perform the accounting abilities SimpyBook.me should be able to do. I have outlined in detail how this could be accomplished in the past but have been ignored each time I have brought up the issues of not having the Deposit feature. I get a lame answer of it's a lot of work, there are issues with PayPal, there are rules.... etc. If there were all kinds of issues with getting the Deposit feature implemented with many of the other products out there, I hope I don't have to name them, then why are they successful in implementing the Deposit feature!!!!! They just don't listen to people.

Pluspunten: Customer facing booking system ability to book their service

Minpunten: This system does not accommodate for a booking deposit fee. Every other online calendar booking system out there has this feature but they don't have the other features that SimpleBook.me as. I as a prospective customer have been asking for this feature for over 3 years now. I have not moved to SimpleBook.me because of this missing feature. They have everything else I need but this one feature!

Antwoord van de leverancier

van SimplyBook.me op 22-7-2019

Dear Jeffrey,

Thank you so much for taking the time to leave us your feedback, we appreciate it.

Regarding the deposit feature then you are right that we do need to add that and it is currently on our to do list. Unfortunately I can not tell you when it will be ready but I can tell you that we do listen to our users and we have had this request before from many users so it will be developed.

I hope that we can release it later this year.

All the best
The SimplyBook.me team

SO EASY!

Beoordeeld op 24-10-2019
Mikaelah G.
Front Desk
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We were having trouble limiting CrossFit class sizes with our previous software. We would run into too many people showing up for class leading to not enough space, equipment, trainers, etc. With SimplyBook we see a lot less of those problems.

Pluspunten: I absolutely love using SimplyBook! It is so incredibly easy to use, it makes our gym so much smoother. It is such a great way to see who is attending classes, reserving their spot online, and organizing our class schedule. Due to limited space we tend to keep classes at a 16 Person maximum and SimplyBook allows to put those restrictions on the bookings. Another great feature of SimplyBook is it sends reminders out to clients before their appointment to help cut back on no shows.

Minpunten: As a user, it can be frustrating signing in every time you book an appointment, but other than that it's an amazing product!

Antwoord van de leverancier

van SimplyBook.me op 5-12-2019

Dear Mikaelah,

Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it.

That's a good point regarding the sign-in by clients. We will discuss it here whether we can add like a "Remember me" box so that clients can tick that and then they will me remembered when they will book the next time.

All the best
The SimplyBook.me team

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