---
description: Ontdek de plus- en minpunten van CRM Analytics en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
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title: CRM Analytics - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [BI-tools](/directory/23/business-intelligence/software) > [CRM Analytics](/software/140039/salesforce-analytics-cloud)

# CRM Analytics

Canonical: https://www.capterra.nl/software/140039/salesforce-analytics-cloud

Pagina: 1 / 4\
Volgende: [Volgende pagina](https://www.capterra.nl/software/140039/salesforce-analytics-cloud?page=2)

> Software voor business intelligence van Salesforce. Bekijk alle gegevens, krijg direct antwoorden en werk samen met je team.
> 
> Oordeel: score van **4.3/5** door 80 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Overzicht

### Wie gebruikt CRM Analytics?

Alledaagse zakelijke gebruikers.

## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.3/5** | 80 Reviews |
| Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.1/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.2/5 | Gebaseerd op alle reviews |
| Functies | 4.2/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Salesforce
- **Locatie**: San Francisco, VS
- **Opgericht**: 2003

## Commerciële context

- **Beginprijs**: US$ 70,00
- **Prijsmodel**:  (Gratis proef)
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Chinees, Duits, Engels, Frans, Italiaans, Japans, Koreaans, Portugees, Spaans
- **Beschikbare landen**: Australië, Canada, China, Duitsland, Frankrijk, Italië, Japan, Spanje, Verenigde Staten, Zuid-Korea

## Functies

- API
- Aanpasbaar dashboard
- Aanpasbare sjablonen
- Activiteitendashboard
- Ad-hocrapportage
- Bayesiaanse analyse
- Dashboard
- Dashboards maken
- Data Clustering
- Dataconnectors
- Datawarehousing
- Functies en berekeningen
- Gegevens importeren en exporteren
- Gegevens vastleggen en overdragen
- Gegevensbeheer
- Gegevensdetectie
- Gegevensvisualisatie
- Gegevensvoorbereiding met zelfservice
- KPI-controle
- Koppelingendetectie
- Meerdere gegevensbronnen
- Metadatabeheer
- Multivariate analyse
- Predictieve analyse
- Prestatiemeetwaarden
- Prognose
- Publishing/Sharing
- Rapportage en analyse
- Rapportage en statistieken
- Real-Time Analytics
- Regressieanalyse
- Samenwerkingstools
- Scheduled/Automated Reports
- Self-service analyse
- Slepen en neerzetten
- Statistische kwaliteitscontrole
- Statistische simulatie
- Strategische planning
- Survival Analyse
- Third-Party Integrations
- Time Series Analysis
- Toegangsopties/machtigingen
- Tools voor gegevensanalyse
- Trendanalyse
- Verwerking van grote volumes
- Visuele analyse
- Visuele detectie
- Waarschuwingen/Meldingen
- Widgets
- Zoeken/filteren

... en 1 meer functies

## Integraties (5 in totaal)

- BigQuery
- Google Sheets
- Microsoft SQL Server
- Presto
- Snowflake

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- Chatten

## Categorie

- [BI-tools](https://www.capterra.nl/directory/23/business-intelligence/software)

## Gerelateerde categorieën

- [BI-tools](https://www.capterra.nl/directory/23/business-intelligence/software)
- [Reporting tools](https://www.capterra.nl/directory/30053/reporting/software)
- [Beslissingsondersteunende systemen](https://www.capterra.nl/directory/30544/decision-support/software)
- [Datavisualisatie software](https://www.capterra.nl/directory/30696/data-visualization/software)
- [Statistische analyse software](https://www.capterra.nl/directory/30752/statistical-analysis/software)

## Alternatieven

1. [Microsoft Power BI](https://www.capterra.nl/software/176586/power-bi) — 4.6/5 (1888 reviews)
2. [Google Analytics 360](https://www.capterra.nl/software/177042/google-analytics) — 4.7/5 (8101 reviews)
3. [Tableau](https://www.capterra.nl/software/77260/tableau) — 4.6/5 (2358 reviews)
4. [Reportei](https://www.capterra.nl/software/180418/reportei) — 4.7/5 (241 reviews)
5. [Google Data Studio](https://www.capterra.nl/software/190616/data-studio) — 4.5/5 (338 reviews)

## Reviews

### "CRM Analytics for sales analysis" — 4.0/5

> **Shivam** | *14 februari 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: CRM analytics provides goods insights and add good value to business
> 
> **Minpunten**: CRM Analytics is expensive for small and medium enterprises.

-----

### "Salesforce Analytics Cloud Performance Review" — 4.0/5

> **Ricardo** | *6 mei 2021* | Bankwezen | Aanbevelingsscore: 7.0/10
> 
> **Pluspunten**: The dashboards are very handy and useful to our activities because it nicely integrates the information and presents it in a very digestable way with the enhancement of the Analytics Cloud
> 
> **Minpunten**: Knowledge ramp is a bit difficult to users that have no idea what is it
> 
> Take decisions based on information result now easier

-----

### "Salesforce a great option but may show some issues on the long run" — 3.0/5

> **Gabriel** | *11 juni 2021* | Informatietechnologie en -diensten | Aanbevelingsscore: 5.0/10
> 
> **Pluspunten**: The dashboard options.
Reports available to use.
KPI performance monitor.
Integration with different tools.
> 
> **Minpunten**: Search options can be painful with some required values for my job.
Attachments of critical information can be lost if a lot of time has passed since opening a case/report.
> 
> We have our ups and down, its does the job really good but has make me pass for bad situations with oldest report to track them on this system.

-----

### "Salesforce: CRM Analytics for all" — 4.0/5

> **Juan** | *19 april 2025* | Computersoftware | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: Salesforce, with its numerous features for analytics and reports, is a perfect business intelligence tool with advanced data analytics capabilities. Its highly customizable nature makes it ideal for businesses of all sizes.
> 
> **Minpunten**: The only disadvantage I’ve found about Salesforce, in general, and its CRM analytics capabilities, is that its interface is visually unappealing compared to other systems.
> 
> For me, it’s one of the more comprehensive CRM analytics tools because it’s naturally integrated with Salesforce, which has always had a wide range of customizable capabilities. Additionally, its analytics features are never lacking. Although its features and services are highly customizable, it would be a great addition if the interface could also be customized to some extent.

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### "Senior Customer Support Executive" — 5.0/5

> **Narender** | *7 december 2024* | Financiële dienstverlening | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: We are using Salesforce CRM analytics for our merchants to easily track their requests, complaints and services related issues, easily to access there previous records through his case id, easy to use after integration with our knowledge base
> 
> **Minpunten**: To close the generated Service appointment number

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Pagina: 1 / 4\
Volgende: [Volgende pagina](https://www.capterra.nl/software/140039/salesforce-analytics-cloud?page=2)

## Links

- [Bekijk op Capterra](https://www.capterra.nl/software/140039/salesforce-analytics-cloud)

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