CRM Analytics
Wat is CRM Analytics?
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Wie gebruikt CRM Analytics?
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Twijfels over CRM Analytics?
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CRM Analytics
Andere goede alternatieven voor CRM Analytics
Reviews over CRM Analytics
Jovana
Salesforce software makes your daily work easier.
Opmerkingen: I use this software to report daily work and tasks and to keep everything in the company's database, so it is easy to find and follow up later.
Pluspunten:
The Salesforce software makes my daily reporting sorted and easy to find. It keeps me updated and it makes my daily tasks easy to follow up.
Minpunten:
The Software is very easy to use. I did not notice any problems so far.
Ricardo
Overwogen alternatieven:
Salesforce Analytics Cloud Performance Review
Opmerkingen: Take decisions based on information result now easier
Pluspunten:
The dashboards are very handy and useful to our activities because it nicely integrates the information and presents it in a very digestable way with the enhancement of the Analytics Cloud
Minpunten:
Knowledge ramp is a bit difficult to users that have no idea what is it
Craig
All-in-One Analytics Platform
Opmerkingen: As long as data integrations and some past experience using Salesforce Analytics Cloud is there, I find this tool super helpful in retargeting customers who are engaged with my marketing campaigns but need an extra nudge to buy my apparel items. Additionally, analyzing the retargeting campaigns on an ongoing basis and after they have concluded helps me use those clusters of customers for other ads I want to run in the future for a different but related items, categories or brands. If there is more technical support and training available for non-premium users, we should see a growth in value of Salesforce Analytics Cloud.
Pluspunten:
I used Salesforce Analytics Cloud to analyze impact of my marketing campaigns on customer journeys. After I connected Google Analytics to Salesforce, I was able to see the data flow between the tow systems. I then created custom audiences in Google Analytics using the criteria of customers who engaged with marketing campaigns, added items to cart but didn't purchase them. Once the destination of Salesforce was added, I was able to execute campaigns against those audiences. These re-targeting ads helped reduce cart abandonments and increase conversion rates. Because of data integration and re-targeting capabilities, I could leverage Salesforce Analytics Cloud to improve sales from customers who were interested in purchasing my apparel items. This data driven strategy drove high ROI for my business.
Minpunten:
Setting up integration between Salesforce Analytics Cloud and business intelligence tools such as MicroStrategy needs development resources. There is a learning curve for users who have not used Salesforce before. Example: data extensions, APIs, etc. need to be configured according to Salesforce requirements. Coding knowledge is needed to maximize potential of data connectors. If password is forgotten, there is a long process to reset it which sometimes may involve working with Salesforce administrator or tech support. If tools like Datorama are used, integration is easier but then clients have to spend extra money to get access to those add-ons. So, premium support and integration costs are high.
Ankit
Great analytics platform from Salesforce
Opmerkingen: CRM Analytics has a several customization options for visual analytics that are being used to server our clients. It is a huge plus that it can integrate the Salesforce products really well. So, if you have a Salesforce stack then this product will be an added advantage for analytics and get insights to the datasets.
Pluspunten:
1. The platform is easy to use2. You can view the data on the tool itself and can make minor formatting changes over the cloud itself3. Connectivity to other systems is an add-on4. Several customization options for reporting
Minpunten:
1. It can take sometime to understand the UI of the tool2. Bit expensive and takes time to build the report
Nehal
Analytics platform for everyone under one roof!
Pluspunten:
1. We are using it to create dashboard by integrating Salesforce CRM 2. We are also using SQAL and SQL queries to create dashboards 3. Salesforce Analytics Cloud - we call it Wave Analytics creates beautiful dashboards
Minpunten:
1. This is a web os platform so you will need internet connection to access it 2. Can expect more functionalities compared to other reporting tools i.e. integration with other data connectors
