--- description: Ontdek de plus- en minpunten van Dispatch en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dispatch - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Software voor buitendienstbeheer](/directory/30059/service-dispatch/software) > [Dispatch](/software/139893/dispatch) # Dispatch Canonical: https://www.capterra.nl/software/139893/dispatch Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.capterra.nl/software/139893/dispatch?page=2) > Gemoedsrust voor jou, je team en je klant. > > Oordeel: score van **4.0/5** door 43 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Dispatch? Bedrijven die buitendiensttechnici uitzenden en ze moeten inplannen en volgen om klanten te factureren en de status van technici aan klanten te communiceren. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.0/5** | 43 Reviews | | Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 3.9/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.1/5 | Gebaseerd op alle reviews | | Functies | 4.1/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Dispatch - **Locatie**: BOSTON, VS - **Opgericht**: 2013 ## Commerciële context - **Beginprijs**: US$ 129,00 - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Verenigde Staten ## Functies - Beheer van technici - Beschikbaarheidsbeheer - Betalingen innen in de buitendienst - Contactendatabase - Elektronische betalingen - Elektronische handtekening - Factureren - GPS - Geautomatiseerde planning - Herinneringen - Kalenderbeheer - Klantendatabase - Mobiele app - Mobiele toegang - Offertes - Onderhoudsplanning - Plannen - Rapportage en analyse - Routering - Servicegeschiedenis - Taakbeheer - Third-Party Integrations - Vaardigheden bijhouden - Verzendbeheer - Waarschuwingen/Meldingen - Werkorderbeheer - Zelfserviceportal ## Integraties (9 in totaal) - HubSpot Marketing Hub - Marketo Engage - NetSuite - PayPal Enterprise Payments - QuickBooks Online Advanced - Salesforce Sales Cloud - Stripe - Twilio - Xero ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Software voor buitendienstbeheer](https://www.capterra.nl/directory/30059/service-dispatch/software) ## Gerelateerde categorieën - [Software voor buitendienstbeheer](https://www.capterra.nl/directory/30059/service-dispatch/software) - [Planning software](https://www.capterra.nl/directory/30087/scheduling/software) - [HVAC-software](https://www.capterra.nl/directory/30107/hvac/software) - [Software voor loodgieters](https://www.capterra.nl/directory/30673/plumbing/software) - [Field service software](https://www.capterra.nl/directory/10009/field-service-management/software) ## Alternatieven 1. [Connecteam](https://www.capterra.nl/software/153140/connecteam) — 4.6/5 (5259 reviews) 2. [Jobber](https://www.capterra.nl/software/127994/jobber) — 4.6/5 (1457 reviews) 3. [FieldPulse](https://www.capterra.nl/software/153475/fieldpulse) — 4.6/5 (453 reviews) 4. [Housecall Pro](https://www.capterra.nl/software/140363/housecall-pro) — 4.7/5 (2741 reviews) 5. [ServiceTitan](https://www.capterra.nl/software/150053/servicetitan) — 4.4/5 (333 reviews) ## Reviews ### "I work with this software daily to schedule clients." — 4.0/5 > **Ashley** | *10 januari 2018* > > **Pluspunten**: I like that it's compatible with AHS and the clients come across easily. I also like that they have apps because i travel a lot out of the office. > > **Minpunten**: I don't like that the software can be extremely glitchy. While it does allow you schedule it changes the name of clients if it feels they are similar creating a lot of work if you have to enter them individually. We recently have also had scheduled clients not show up on the scheduled dates. This creates issues when your workers rely heavily on this software to keep them on track and on time. ----- ### "Streamlining Operations for Efficient Service Management" — 4.0/5 > **Sarah** | *18 juli 2024* | Consumentendiensten | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: The system excels in scheduling and dispatching technicians efficiently. It allows us to assign jobs based on technician availability, location, and expertise, ensuring optimal resource allocation. Managing jobs from creation to completion is seamless. We can create work orders, attach relevant documentation, and track progress throughout the entire service cycle. The reporting and analytics features provide valuable insights into key metrics such as job completion rates, technician productivity, and lead services performances. > > **Minpunten**: Integrating customer data often requires manual entry or duplicate efforts, as the system lacks seamless integration with our existing customer database. > > My overall experience with the service dispatch system has been positive in terms of streamlining our service operations and improving efficiency. It effectively manages scheduling, job assignments, and real-time updates, which have enhanced our ability to deliver timely service to customers. However, the challenge of integrating customer data into our main database remains a significant drawback. Despite this, the system's robust features and support have contributed to overall improvements in service management and customer satisfaction within our organization. ----- ### "Awful" — 1.0/5 > **Bryson** | *24 oktober 2023* | Bouw | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Easy to use. Gets the job done sometimes. > > **Minpunten**: The customer service is awful. Would not recommend ever. No way to just call them to solve an issue takes them forever to reply to emails. ----- ### "Best Dispatch system" — 5.0/5 > **Shivani** | *20 december 2019* | Fabricage van elektrische/elektronische producten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows user to determine who they want to share the information with. > > **Minpunten**: Sometimes difficult to upload information for techs out in the files due to internet reception. Would be great to be able to access it at all times. > > My whole team is well familiarized and use dispatch on every order. It is a great communication route with Home warranty companies that we work with who are affiliated with Dispatch me app. Very convenient and fast method to relay information to them directly without the long phone hold up times. ----- ### "This software has DRAMATICALLY transformed our business operations\!\!" — 4.0/5 > **Paige** | *7 maart 2018* | Bouw | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The ease of use and overall organization. Also how there is a way to label jobs and add notes and pictures. Also the fact that is has partnered w/ some of our partnering warranty companies to save us the time of manually entering the job info or ahving to update the warranty portals\! > > **Minpunten**: IT WILL MERGE JOBS THAT ARENT SUPPOSE TO MERGE\!\! It also does not allow you to search for an invoice by invoice \# - you must look up the address or customer, (which can be a huge pain when you have done several jobs for that same client) and then open up everysingle job, check the invoices displayed, then go back and search again, click the 2nd search result.. and so forth. Takes quite a while when you have someone waiting on the phone for an answer to what is suppose to be a quick question. > > All our customer info is harbored for easy access and to reference back when we run into issues or questions\! ----- Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.capterra.nl/software/139893/dispatch?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/139893/dispatch) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens