ContentCenter

Medforce Overview

Opmerkingen: Medforce has been a great resource for us and our company. It comes with many options (many of which we do not utilize due to our workflow) that I think are great assets to the application. We recently started using the Command Center as well and while it is a learning in progress, we are becoming more and more favorable of the workflow. I think for me, the biggest plus is the Customer Support. The support team with Medforce has been a great asset. I know for sure that I drive everyone crazy:) They are very respectful and quick to respond to any issue we are having. Your support team is one of my favorites to deal with! Thank you

Pluspunten:

The best thing about this product is the customer support team, they are awesome and quick to respond!

Minpunten:

The reporting, there are very limited reports and to get reports that we need, we are having to build on our own because the custom charges for Medforce to do so are outrageously high.

Very Good

Opmerkingen: I use the content center on a daily basis, I find it extremely user friendly given that the initial setup was done correctly. This would be on the part of your individual office.

Pluspunten:

I think it's extremely user friendly, easier to learn and easy to teach.

Minpunten:

When searching for invoices and/or checks, I'd like to be able to manipulate the search a little more.... ie. I can search by payer name, but I can't search by payer name AND then arrange that in date order.

Medforce

Pluspunten:

I love having the ability to create bins and setup how I want them, the ease with finding paperwork. we have our setup with certain order types and being able to just go into equipment order VS supply order is great. we use medforce for out electronic medical records. we also catalog all out checks received. What I like most is when you enter a check into deposit area if its a patient check it shows up in the payment bin under patient in content center. its very easy to scan checks, invoices, and patient records. I use the annotations a lot, this allows me to add sticky notes highlights, text box, circle and much more. I have been using this for over 5 years and still find new things that can be can be done all the time. all around I really like medforce

Minpunten:

One thing that sticky have been asking for is a way to change the order of pages in a document without having to unstaple and restaple all the pages in the order you want. circle also don't like how easy it is for someone to move something accidentally if they are in the grey area and click the mour it will certain the document they were on to another bin. I tell everyone if you know you didn't make changes and it asks you to save when you are set up to say no but some people just hit yes. its easy to find and put it back to the correct bin but it is just a pain.

Nice software

Opmerkingen: Although our company does not use all of the features of this software, the ones we do utilize work fairly well. As with all software there are issues at times, however, the support team has been great at getting these resolved within a reasonable time frame. Some were addressed immediately and fixed, others had to go back to developers. They did keep us updated on the progress. Biggest downside is the fact that you have to use your mouse a lot with this software. No keyboard shortcuts within the screen, you have to click on everything. Hoping that they will make that less of a necessity in the future. All in all still nice software with a lot of growth potential.

Pluspunten:

The fact that we have limitless storage

Minpunten:

To much mouse usage. It would be nice if the cursor moved to the boxes on the screen and you could tab thru them instead of constantly clicking.

Content Center Review

Opmerkingen: The Medforce Content Center is a good resource, overall. I have set up a tickler in the Content Center, which is working quite well. The staff is very knowledgeable and helpful.

Pluspunten:

The software is fairly easy to use and helps to increase efficiency and productivity. It is also a great tool for auditing purposes. Everything is safely saved to the cloud. There are several ways to make a tickler file which helps keep people on track. The ability to pull reports to track employees progress is another great resource.

Minpunten:

Searching capabilities should be better. Moreover, the system should not have the capability of uploading PDFs, if customers are going to be charged to convert PDF's to Tiff files for better searching capabilities. It does not compare to ERP software in terms of integration, etc.. There are freezes and glitches.