Wie gebruikt deze software?

LinkPoint Connect supports CRM users with email integration. Existing Salesforce and Microsoft Dynamics CRM users can seamlessly integrate with Outlook or IBM Notes. Supports Citrix.

Gemiddelde scores

73 beoordelingen
  • In totaal 4.4/5
  • Gebruiksgemak 4.4/5
  • Klantenservice 4.4/5
  • Functies 4.2/5
  • Waar voor je geld 4.4/5

Productgegevens

  • Beginprijs US$ 16,00/maand
  • Prijsinformatie Discounts available for non-profits. Volume discounts available.
  • Gratis versie Nee
  • Gratis proef Ja
  • Implementatie Cloud, SaaS, Web
    Geïnstalleerd - Windows
  • Training Live online
    Webinars
    Documentatie
  • Ondersteuning Kantooruren
    Online

Leveranciergegevens

  • LinkPoint360
  • http://www.linkpoint360.com
  • Opgericht in 2001

Over LinkPoint Connect

LinkPoint Connect streamlines data entry and access by enabling users to instantly view CRM data within Microsoft Outlook and IBM Notes. Record emails, create new contacts, & sync content to the CRM from the email client. View contact, lead, and opportunity, data or record inbound/outbound emails to the CRM. Sync contacts, calendars, & tasks and work with custom objects. Integration available for Salesforce, Microsoft Dynamics CRM, and a variety of platforms built on Salesforce.

Functies van LinkPoint Connect

De leverancier heeft deze informatie niet opgegeven.
  • Antwoordbeheer
  • Archiveren en retentie
  • E-mailcontrole
  • Gedeelde inboxes
  • Gegevensherstel
  • Gestandaardiseerde antwoorden
  • Handtekeningenbeheer
  • Routering
  • Spamblokkering
  • Wachtrijbeheer
  • Whitelisting/Blacklisting
  • Beheer van doelstellingen en quota
  • Beheer van vergaderingen
  • Beheer van voorstellen
  • Contactenbeheer
  • Contentbeheer
  • Documentbeheer
  • Leads beheren
  • Presentatiebeheer
  • Prestatiebeheer
  • Samenwerking
  • Territoriumbeheer
  • Trainingsbeheer

De nuttigste reviews van LinkPoint Connect

Great email tracker

Beoordeeld op 10-5-2018
Geverifieerde reviewer
Director of Development
Financiële dienstverlening, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
4/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: This software integrates great with outlook and salesforce. It is also very reasonably priced for what you get.

Minpunten: I wish it was easier to use and set up. It seems like it is constantly disconnected and we are short a user. It also does not play nice with our cloud provider for downloading when we add new users.

Great Outlook extension for Salesforce syncronization

Beoordeeld op 30-3-2018
Tim R.
General Manager
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I benefit from an easy work flow between Outlook and Salesforce

Pluspunten: LinkPoint360 is the best extension for Salesforce by allowing you to decide what does and doesn't get input. The ability to easily create leads and contacts directly from outlook is very handy when a new prospect comes through a different avenue. It is also handy to be able to record the whole email to the account, contact, or lead for future reference. You even have the ability to edit the message or make notes that aren't in the email but will be recorded with it into Salesforce. If you are in a hurry the smart record just finds the contact or lead and records it without having to search or make changes.

Minpunten: I do not like how it manages the spell check. At first it didn't even do spell check but now it checks the entire message, which is really annoying for a long thread. Also, it doesn't have the ability to look for other fields to match an email from, like another email address field in Salesforce.

Antwoord van de leverancier

van LinkPoint360 op 3-4-2018

Hi Tim, thank you for the positive feedback. We are glad to hear that LinkPoint360 has helped with email recording, specifically Smart Record. If you do have any questions in the future, please do not hesitate to reach out to [email protected]

wouldn't want SalesForce without LinkPoint

Beoordeeld op 15-12-2016
Debra G.
Account Executive
Informatiediensten, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: The ability to run business opportunities out of Outlook with LInkPoint eases my making new opportunities (one click), opening the exact opportunity I want (side view pane) and also update activity linking to correct contact and opportunity such a time saver. I also like I can change the subject line in my LinkPoint box - different than the subject that is sent to the customer. I can "tell a story" by then just looking at the activity titles. I've called support twice and both times very responsive and solved my issue within the same business day (and they were really user issues, not software issues). Great service for the price point.

Pluspunten: ease of use and how LInkPoint uses the email address to identify all opportunities for that contact. If I don't have a contact in SF, I can easily add from LinkPoint

Minpunten: No thinking of any cons . . .

Antwoord van de leverancier

van LinkPoint360 op 30-1-2017

Debra, thank you for the review. We are happy to hear that LinkPoint Connect has been extremely useful for your day-to-day activities within Outlook. Additionally, we are happy to hear that LinkPoint Connect is easy to use and our Support team has helped assist you promptly.

Simple integration between Outlook and Salesforce

Beoordeeld op 20-12-2016
Cheston B.
IT Leader
Detailhandel, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
3/5
In totaal
3/5
Gebruiksgemak
3/5
Functies en functionaliteit
4/5
Klantenondersteuning
4/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Linkpoint 360 is a great tool for connecting email items to specific records in Salesforce. From install to configuration to recording to Salesforce; the whole process is fairly easy to use and intuitive. Their customer chat support is awesome and responsive. My only complaint is that they do not have a Mac OS compatible solution which forced us to look to other products like MailDrop to make up for that. Would be nice to see a cloud based or dual compatible version now.

Pluspunten: Easy to install, configure, and use. consistent and customer service is great.

Minpunten: Not compatible with Mac OS, Outlook for Mac, or cloud products like OWA or Gmail.

Antwoord van de leverancier

van LinkPoint360 op 26-1-2017

Thank you for the review, Cheston. We are glad LInkPoint Connect is meeting your needs. We can add you to our list and update you as we work on a cloud based solution.

IT admin's dream

Beoordeeld op 6-1-2017
Atom N.
IT Specialist
Marketing en reclame, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
4/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
4/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I'm the IT specialist for a midsize organization that uses LinkPoint as the backbone of our CRM strategy. From my perspective, it's easy to use, so very little training is required for new hires, and updates itself, essentially making it one of the very few "set it and forget it" applications that I've ever installed. I'd say the best proof that LinkPoint is a quality product is how little I have to think about it. It just works. And on the rare occasion, it doesn't, LinkPoint's support team is very knowledgeable and quick to respond to enquiries. Nothing but good things to say about this product, and don't know what we'd do without it.

Pluspunten: Ease of use, low resource consumption, self-updating and 'quiet'.

Minpunten: Nothing that comes to mind.

Antwoord van de leverancier

van LinkPoint360 op 24-1-2017

Atom, thank you for the positive feedback regarding your experience with LinkPoint Connect. We are happy to hear how beneficial it is to you and your team.

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