--- description: Ontdek de plus- en minpunten van FluentStream en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FluentStream - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Telefonie software](/directory/30084/telephony/software) > [FluentStream](/software/138973/fluentstream) # FluentStream Canonical: https://www.capterra.nl/software/138973/fluentstream Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.nl/software/138973/fluentstream?page=2) > FluentCloud is een cloudgebaseerd bedrijfstelefoonsysteem dat erop is gericht om betaalbaarder te zijn voor je bedrijf en de betrouwbaarheid te verbeteren. > > Oordeel: score van **4.6/5** door 71 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt FluentStream? FluentStream biedt complete zakelijke telefoonoplossingen voor kleine, middelgrote en zakelijke ondernemingen. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 71 Reviews | | Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.6/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: FluentStream Technologies - **Locatie**: Denver, VS - **Opgericht**: 2007 ## Commerciële context - **Beginprijs**: US$ 20,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Canada, Verenigde Staten ## Functies - Alerts/Escalation - Automatic call distribution (ACD) - Beheer van onbewaakte oproepen - Beller-ID - CRM - CTI (Computer Telephony Integration) - Callcenterbeheer - Campagnebeheer - Controle van oproepen - Enquêtes en feedback - Gespreksduur - IVR - Inbound callcenter - Invoer via telefoontoetsen - Mobiele toegang - Opnemen - Oproepen doorsturen - Oproepen opnemen - Oproepen routeren - Oproepregistratie - Oproepscripts - Outbound callcenter - Predictief kiezen - Rapportage binnenkomende items - Rapportage door verlenging - Rapportage en analyse - Registratie van respondenten - Tekst naar spraak - Telefoongesprekken transcriberen - Uitgaande rapportage - VoIP - Voicemail - Wachtrijbeheer ## Integraties (2 in totaal) - CRM - Microsoft Teams ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Telefonie software](https://www.capterra.nl/directory/30084/telephony/software) ## Gerelateerde categorieën - [Telefonie software](https://www.capterra.nl/directory/30084/telephony/software) - [Klantenservice software](https://www.capterra.nl/directory/22/customer-service/software) - [Callcenter software](https://www.capterra.nl/directory/30007/call-center/software) - [Call accounting software](https://www.capterra.nl/directory/30083/call-accounting/software) - [IVR-software](https://www.capterra.nl/directory/30231/ivr/software) ## Alternatieven 1. [Nextiva](https://www.capterra.nl/software/175788/nextiva) — 4.6/5 (914 reviews) 2. [VoIP.ms](https://www.capterra.nl/software/203084/voip-ms) — 4.8/5 (697 reviews) 3. [Microsoft Teams](https://www.capterra.nl/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 4. [Zoom Workplace](https://www.capterra.nl/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) 5. [3CX](https://www.capterra.nl/software/158704/3cx) — 4.4/5 (465 reviews) ## Reviews ### "Couldn't ask for better customer service\!" — 5.0/5 > **Jessica** | *22 januari 2019* | Public relations en communicatie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I love the user friendly platform, very "dummy proof" for those of us that aren't as technologically inclined. I also the love the Fluentcloud mobile app that allows me to access my extension while I am out of the office. > > **Minpunten**: I would not say there is anything I don't like, in most cases it is my lack of knowledge on how to navigate the software.However anytime I contact the customer service team they are ready and willing to walk me through these processes through instruction and education. > > Any issue I may have, or need assistance with customer service agents are friendly, helpful and hands on. At first I was skeptical suing a phone company that is not located in my back yard, however remote access is a wonder and gets the issues taken care of, almost immediately. The technology is advanced but easy to use, couldn't ask for more. ----- ### "An upstart VOIP provider that will give the big names a run for their money\!\!\!" — 5.0/5 > **John** | *10 juni 2020* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The software is fairly straightforward like most VOIP systems. It may not be as flashy as Vonage, RingCentral or 8x8, but it's a great cost, and the customer support team has been AMAZING for both selection, implementation and ongoing use. > > **Minpunten**: Nothing really. Some things are a little harder to find compared to the bigger systems because they're a new vendor. But they're constantly upgrading and making the system easier and easier to use. > > It's been world-class amazing from the sales process, to onboarding, to daily use. ----- ### "Stay Away at ALL costs from Fluent Stream." — 1.0/5 > **George** | *5 december 2024* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 1.0/10 > > **Pluspunten**: Not much. The positive reviews they've received are suspect. We've been with them over a dozen years, and they mess up big time every few years. Their customer support is "lip-service" as their errors have been costly to my company. If you wish to lose $---go ahead with them. They've made errors in our messages-and ask the caller to leave a message-but no cue---so no message is left. They tried to upsell service to an employee-who had no authority-and I found out after I received a crazy bill. Lood at the one stars, as they're valid, They used to be 2.5 stars---not sure how they're at 4.6 to 4.8. > > **Minpunten**: See above. Customer service. Their inability to fix problems in a timely fashion' > > Terrible. They now take much longer to fix any problems, and their customer service is "lip service" ----- ### "Great VOIP Company\!" — 5.0/5 > **Geverifieerde reviewer** | *23 augustus 2019* | Werving en selectie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Its feature packed. Everything I need in a program it offers \& its priced right > > **Minpunten**: Very little. Maybe they just need to make it a bit easier to find recorded conversations > > Very good ----- ### "An awesome IP phone software system." — 5.0/5 > **Jeff** | *19 december 2017* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I love the fact that I get my voicemail sent to my email immediately after they are left. Allows me to stay in touch no matter where I am. > > **Minpunten**: Sometimes when I log into the online portal to change my forwarding or follow me functions, it doesn;t save the changes. Seems to be getting better though\! > > The ability to work from anywhere and be able to change anything I need related to my phone system\! ----- Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.nl/software/138973/fluentstream?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/138973/fluentstream) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens