Wat is FluentStream?
Met abonnementen vanaf slechts $ 20 per gebruiker/per maand biedt FluentStream een volledig uitgerust zakelijk communicatieplatform. Onbeperkt bellen naar de VS en Canada en meer dan 110 functies. FluentStream biedt dynamische cloudgebaseerde technologie voor alle bedrijven en werkt om elk bedrijf de beste prestaties te bieden.
Wie gebruikt FluentStream?
FluentStream biedt complete zakelijke telefoonoplossingen voor kleine, middelgrote en zakelijke ondernemingen.
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Reviews over FluentStream
Couldn't ask for better customer service!
Opmerkingen: Any issue I may have, or need assistance with customer service agents are friendly, helpful and hands on. At first I was skeptical suing a phone company that is not located in my back yard, however remote access is a wonder and gets the issues taken care of, almost immediately. The technology is advanced but easy to use, couldn't ask for more.
I love the user friendly platform, very "dummy proof" for those of us that aren't as technologically inclined. I also the love the Fluentcloud mobile app that allows me to access my extension while I am out of the office.
I would not say there is anything I don't like, in most cases it is my lack of knowledge on how to navigate the software.However anytime I contact the customer service team they are ready and willing to walk me through these processes through instruction and education.
An upstart VOIP provider that will give the big names a run for their money!!!
Opmerkingen: It's been world-class amazing from the sales process, to onboarding, to daily use.
The software is fairly straightforward like most VOIP systems. It may not be as flashy as Vonage, RingCentral or 8x8, but it's a great cost, and the customer support team has been AMAZING for both selection, implementation and ongoing use.
Nothing really. Some things are a little harder to find compared to the bigger systems because they're a new vendor. But they're constantly upgrading and making the system easier and easier to use.
Up's and Downs
Opmerkingen: Over all it is a GREAT company to work with. I love the support staff they are all friendly and try their darndest to get things fixed. Even if you feel extra needy. They never let on that they aren't happy to help. [SENSITIVE CONTENT HIDDEN] is especially patient with our nit pickyness.
I really like that it's user friendly and easy to learn. It really helps that it allows us to have many phone lines. Also the online faxing feature and text feature are helpful. Their support team is awesome and there for you 24/7 and don't sound annoyed when you call back multiple times.
There were some quirks to work out to get it to work smoothly with our business. We don't like that there isn't a contact list for the fax machine feature and that you can only text 180 characters. The no contact list for the fax slows us down in having to find fax numbers every time. The text feature really limits what we can text clients. We had to get really creative in our wording to keep it within the limit.
Great VOIP Company!
Opmerkingen: Very good
Its feature packed. Everything I need in a program it offers & its priced right
Very little. Maybe they just need to make it a bit easier to find recorded conversations
High quality VOIP phone service, very helpful customer service; so-so portable service.
Opmerkingen: High quality VOIP service, ability to make and receive calls when away from my office.
I am impressed with the quality of phone service (clarity, very few dropped calls). When using a VOIP service, this is my top priority. I also regularly make international calls, and the rates are very competitive. The ability to take my number with me and make calls on the go from my computer is helpful - but see cons.
Using my computer as my phone (with a cell phone headset), the reception, particularly by the other party of my voice) is spotty and deteriorates over the span of a call, particularly a longer one. The integration with GSuite, including the use of the address book, leaves too much to be desired. The user interface is not intuitive and deserves an upgrade.