Wat is JIRA Service Management?
Jira Service Desk biedt moderne servicedesk-software die gemakkelijk door iedereen kan worden gebruikt, moeiteloos door je beheerder kan worden ingesteld en alles heeft wat je IT-teams direct nodig hebben, waaronder automatiseringsregels, SLA's, realtime rapportage en ITIL-gecertificeerde processen zoals incident-, probleem- en verandermanagement. Lever geweldige service tegen een fractie van de kosten en de installatietijd van concurrenten.
Wie gebruikt JIRA Service Management?
IT-teams. Groeiende bedrijven die geen e-mails meer willen gebruiken voor ondersteuning, op zoek zijn naar een oplossing die snel kan worden geïmplementeerd, systemen willen consolideren en één platform voor IT willen gebruiken.
Waar kan JIRA Service Management worden geïmplementeerd?
Over de leverancier
- Atlassian
- Gevestigd in San Francisco, VS
- Opgericht in 2013
Ondersteuning voor JIRA Service Management
- Telefonische ondersteuning
- Chatten
prijzen van JIRA Service Management
Beginprijs:
- Ja, heeft een gratis proefversie
- Ja, heeft een gratis versie
JIRA Service Management heeft een gratis versie en biedt een gratis proefperiode. JIRA Service Management heeft een betaalde versie vanaf US$ 60,00/maand.
Prijsmodellen vraag een gratis proefversie aanOver de leverancier
- Atlassian
- Gevestigd in San Francisco, VS
- Opgericht in 2013
Ondersteuning voor JIRA Service Management
- Telefonische ondersteuning
- Chatten
Video's en afbeeldingen van JIRA Service Management
Functies van JIRA Service Management
Alternatieven voor JIRA Service Management
Reviews over JIRA Service Management
Shayla
Probably the top program for managing projects
Opmerkingen: Jira is a sophisticated and flexible project management solution with a wide range of applications. Jira's strengths lie in the depth of its task management features, the breadth of its integrations, and the depth of its reporting and analytics tools, all of which contribute to the program's capacity to help you better understand your projects and teams.
Pluspunten:
To accommodate the fact that various people have different ways of doing things, this user interface may be easily altered to fit individual needs. Jira makes it simple and quick to design and implement unique workflows and rules. One way to break down large projects into manageable chunks is to keep everyone in the loop on how things are shaping up.
Minpunten:
Jira's flexibility allows for personalization, but more in-depth modifications may call for specialized skillsets.Performance difficulties: Some users may have performance issues, especially when working with larger projects or those that include complicated procedures.
Geverifieerde reviewer
JIRA Service Management integrates very well with JIRA software, making bug quashing a breeze
Pluspunten:
The native integration with JIRA software management and business management project boards make ticket triaging and documentation straightforward and low effort. Aside from the initial setup and instrumentation of the integration points and framework (configurable for different org sizes), using JIRA Service Management enables speedy triaging and processing of requests across IT, software, product and business, and service teams.
Minpunten:
There are idiosyncrasies to the JIRA UI (which is shared and consistent with JIRA software, business project management, and Confluence) that can be confusing at times with subtle UI elements that are not always straightforward to the end user. At times, it can be confusing switching between the different JIRA apps that your org uses.
Alan
A lifesaver for Project Managers
Pluspunten:
The customizations and visibility of project status it provides to everybody.
Minpunten:
Integration with other software could have been better-GIT.
Annie
Comprehensive and Streamlined Service Management with JIRA
Opmerkingen: JIRA Service Management is a comprehensive and streamlined service management solution that can help teams quickly organize, track, and manage projects. The platform is highly customizable and allows users to tailor their workflow to fit their unique needs. The learning curve can be steep and the pricing structure can be expensive for some, but for teams looking for a powerful and efficient service management solution, JIRA Service Management is an ideal choice.
Pluspunten:
JIRA Service Management is an incredibly powerful and efficient service management solution that helps teams quickly organize, track, and manage projects. The platform is highly customizable and allows users to tailor their workflow to fit their unique needs. The interface is intuitive and straightforward, making it easy to navigate and use.
Minpunten:
The pricing structure of JIRA Service Management can be an issue as it can be relatively expensive for some organizations. Additionally, the learning curve for setting up and using the platform can be quite steep, and it can be difficult to manage large projects with many moving parts.
Nikhil
Project management tool at it's best.
Opmerkingen: Overall my experience with Jira is awesome as I got used to the system itself.
Pluspunten:
The sheer range of features Jira offers.
Minpunten:
At first it is a bit overwhelming but slowly you get use to it.
Overwogen alternatieven: Trello
Redenen om over te stappen op JIRA Service Management: Overall service offering of Jira is very good.
