Wagepoint

Wagepoint

door Wagepoint

Wie gebruikt Wagepoint?

Wagepoint is een cloudgebaseerde oplossing voor salarisadministratie die goed werkt voor eenmanszaken, S Corps, startups en kleine bedrijven met minder dan 100 werknemers.

Wat is Wagepoint?

Eenvoudige, snelle en vriendelijke online software voor salarisadministratie die is ontworpen voor kleine bedrijven en wordt ondersteund door zeer vriendelijke klantenservice. Alles wat je nodig hebt om je werknemers en aannemers te betalen terwijl je voldoet aan de loonvoorschriften, is opgenomen in één eenvoudig plan. Functies omvatten: Directe storting, belastingaangifte, eindejaarsrapportage, online loonstrookjes en meer. Ga vandaag nog aan de slag en ontdek hoe Wagepoint jou kan helpen om tijd en geld te besparen.

Wagepoint - Details

Wagepoint

http://wagepoint.com

Opgericht in 2012

Wagepoint - Prijsoverzicht

Wagepoint heeft geen gratis versie en biedt geen gratis proefperiode. Wagepoint betaalde versie vanaf US$ 40,00/maand.

Beginprijs

US$ 40,00/maand

Gratis versie

Nee

Gratis proef

Nee

Implementatie

Cloud, SaaS, Web

Training

Persoonlijk

Live online

Documentatie

Ondersteuning

Kantooruren

Online

Functies van Wagepoint

Salarisadministratie software
401(k) tracking
Afdrukken van cheques
Beheer van voordelen
Directe storting
Loonadministratierapportage
Loonbeslag
Meerdere landen
Meerdere staten (alleen VS)
Naleving van fiscale wetgeving
Outsourcing van salarisadministratie
Vakantie en verlof bijhouden
W-2/1099-voorbereiding
Zelfserviceportal

Reviews van Wagepoint

5 van 167 reviews worden weergegeven

In totaal
4,7/5
Gebruiksgemak
4,6/5
Klantenservice
4,7/5
Functies
4,5/5
Waar voor je geld
4,6/5
Tracy L.
Technology and Operations Manager
Administratie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 24-1-2020

"Wagepoint to the rescue"

Opmerkingen: Great customer service and easy use of product.

Pluspunten: As an accounting firm that processes payroll for many clients, it's nice to have a payroll software that is easy to use. Our clients love the online portal and we love that employees can update their own personal information. Wagepoint support is great, and helps us with the set-ups that are less straight forward. Thanks to Wagepoint year ends are a breeze.

Minpunten: Reporting, I wish list would be that when I find a report that I like that there would be a way to bookmark the report. Also better reporting that shows the remittances made to Quebec and Federal. Right now this all in on report. Also an approval process, so that once I have submitted payroll, that there was a final approval process by the client.

Antwoord van de leverancier

van Wagepoint op 18-2-2020

Hi Tracy,
Thanks for the great review. Your feedback on the reports will be shared with the team.
Michelle

  • Bron van de reviewer 
  • Beoordeeld op 24-1-2020
Gerry K.
Co-Owner
Administratie, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 4-11-2019

"Service Extraordinaire!"

Opmerkingen: The AWESOME support team provides answers almost instantaneously for any questions or concerns. This type of response and caring are beyond my wildest dreams. Very seldom have I had to wait beyond 24 hours for a response, which may ask for further clarification of the question or it could be the needed answer and action requirements are spelled out for dealing with the problem at hand.

Pluspunten: Wagepoint is very user-friendly and intuitive.

Minpunten: Silly as it may sound.....the pulldown menus....not being able to use the "triangle" and having to just click into the box has played havoc with my mind. There used to be a "knowledgebase" where you could go and easily find a solution to your problem without having to overthink how I need to ask the question to get an answer, before having to send out a note to the support team. This has now gone by way of the dodo bird and quite honestly I feel it should be revived.

Antwoord van de leverancier

van Wagepoint op 20-11-2019

Hi Gerry! Thanks so much for your positive review.

In relation to your concern about our knowledge base - we switched systems a few months back, so the KB is now housed at wagepoint.kayako.com. You'll be able to find all our updated articles there for your reference :)

We appreciate you being a customer and sharing your feedback! Please reach out if you have additional questions or recommendations.

Thanks again!
Erika

  • Bron van de reviewer 
  • Beoordeeld op 4-11-2019
Phil M.
Accountant
Administratie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 17-6-2020

"WagePoint Satisfied"

Opmerkingen: The support teams are fantastic! Timely, personal interactions. WagePoint's ability to respond to the coronavirus government programs and processing of ROE's was impressive!

Pluspunten: Remittances to CRA
ROE submissions
T4's

Minpunten: Best practice needed to integrate with QBO for benefit deductions, vacation pay accruals, other miscellaneous deductions.

Antwoord van de leverancier

van Wagepoint op 26-6-2020

Hi Phil,
Thank you so much for the kind words. It's a pleasure having you as a partner as well!
-Michelle (Marketing & Relationship Manager)

  • Bron van de reviewer 
  • Beoordeeld op 17-6-2020
Jason M.
CFO
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    1/5
  • Gebruiksgemak
    1/5
  • Functies en functionaliteit
    1/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    1/5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 20-7-2019

"Waste of Time and Money"

Opmerkingen: Run away!

Pluspunten: It had the appearance of functionality. At first, I thought they understood the withholdings and filings that needed to be made.

Minpunten: We had issues from the moment we started the setup process (which was not as straightforward as the web site led us to believe ). Many things needed to be clarified and corrected after the setup process and Wagepoint was not available for quick contact most of that time. Customer service is nearly non-existent. But the final reason we left was that their ACH processor, NatPay, suggested our business was related to products we have nothing to do with and WITHOUT PROVIDING ANY DATA placed the burden of proof on us. This happened without warning and Wagepoint simply parroted their inquiry. In fact, the evidence they asked from us was our URL, as if that would have proven anything. I could have given them any URL I wanted. This silly request from an already difficult little Canadian company (Yes, based on Nova Scotia) was not worth my time, trust, or effort and we fired them. Now, we pay them nothing to do what we were already half-doing to begin with to support our completely legal and ethical company that has nothing to do with the shady business they suggested. I would disagree with the user whose review stated you get what you pay for with Wagepoint. I did not pay to be irritated by a service company.

Antwoord van de leverancier

van Wagepoint op 23-7-2019

Hi Jason,

I'm sorry to hear that you didn't have a good experience while getting set up with Wagepoint.

As a payroll company, we are required to put all prospective customers through rigorous screening before we can do business with them. While we're attempting to better our processes, there are times when legitimate companies get caught in the risk filters. This might be the case with your company. Unfortunately, as a company policy, we cannot override those decisions. I understand your frustration and I'm sorry that we couldn't work with your business.

Sincerely,
Shrad Rao, Wagepoint CEO

  • Bron van de reviewer 
  • Beoordeeld op 20-7-2019
Markus M.
Bookkeeper Extraordinaire
Administratie, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 18-10-2019

"Wagepoint Rocks!"

Opmerkingen: I very much enjoy Wagepoint - and if there's any struggles or questions, the support team is a quick email away. Their support team finds you the answer and actually helps you, which is why I didn't bother using QBO's built-in payroll... Their support team is nowhere near as helpful as Wagepoint's.

Pluspunten: Compared to other softwares, Wagepoint sorts things in logical places, which in turn makes things easy to find. Learning the layout comes with ease.
The auto source deduction remittances have also been a huge life saver - less things to worry about!

Minpunten: If there was a con, like a missing report or details we wanted to see, we simply suggested and asked if something like that could be created... And a couple months later, they actually made it happen!

  • Bron van de reviewer 
  • Beoordeeld op 18-10-2019