Wie gebruikt SolarWinds N-central?

Voor groeiende IT-serviceproviders en managed services providers (MSP's)

Wat is SolarWinds N-central?

Het SolarWinds N-central platform voor bewaking en beheer op afstand is ontworpen om managed service providers te helpen moeiteloos om te gaan met complexe netwerken. N-central bevat uitgebreide automatisering, diepgaande configuratiemogelijkheden en beveiligingsfuncties zoals antivirus- en patchbeheer en geïntegreerde back-up. Het is ontworpen om MSP-bedrijven te helpen bij het efficiënt beheren van ingewikkelde netwerken vanaf één eenvoudig te gebruiken platform.

SolarWinds N-central - Details

SolarWinds MSP

https://www.solarwindsmsp.com

Opgericht in 2014

SolarWinds N-central-video
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SolarWinds N-central - prijsoverzicht

Prijsmodellen bekijken

SolarWinds N-central heeft geen gratis versie maar biedt wel een gratis proefperiode.


Gratis versie

Nee

SolarWinds N-central - implementatie en ondersteuning

Ondersteuning

  • 24/7 (contact met medewerker)

Implementatie

  • Geïnstalleerd - Mac
  • Cloud, SaaS, Web
  • Geïnstalleerd - Windows
  • Mobiel - iOS native
  • Mobiel - Android native

Training

  • Persoonlijk
  • Live online
  • Webinars
  • Documentatie

Functies van SolarWinds N-central

  • Activiteitenlogboek
  • Antivirus
  • Apparaatbeheer
  • Beheer van webdreigingen
  • Encryptie
  • Gedragsanalyse
  • Handtekeningen vergelijken
  • Toepassingsbeveiliging
  • Witte lijst/zwarte lijst

Bekijk de volledige lijst van Endpoint protection software

  • Auditing van problemen
  • Capaciteitsbeheer
  • Compliancebeheer
  • Licentiebeheer
  • Onderhoudsplanning
  • Patchbeheer
  • Toegang en controle op afstand
  • Toegangsopties/machtigingen
  • Voorraadbeheer

Bekijk de volledige lijst van ICT-beheersoftware

  • Auditbeheer
  • Compliance bijhouden
  • Configuratiebeheer
  • Contract- en licentiebeheer
  • Inkoopbeheer
  • Kosten bijhouden
  • Leveranciersbeheer
  • Onderhoudsbeheer
  • Voorraadbeheer
  • Vorderingenbeheer

Bekijk de volledige lijst van IT-asset management software

  • Assets volgen
  • Beschikbaarheidsbeheer
  • Configuratiebeheer
  • Contract- en licentiebeheer
  • Incidentenbeheer
  • Probleembeheer
  • Projectbeheer
  • Veranderingsbeheer
  • Versie- en implementatiebeheer
  • Zelfserviceportal

Bekijk de volledige lijst van ITSM-software

  • Bandbreedtecontrole
  • Baselinemanager
  • Controle op internetgebruik
  • Dashboard
  • IP-adressen controleren
  • Netwerk diagnose
  • Netwerklocatiebeheer
  • SLA-controle
  • Servercontrole
  • Uptimecontrole
  • Webverkeerrapportage

Bekijk de volledige lijst van Network monitoring tools

SolarWinds N-central alternatieven

Meer alternatieven voor SolarWinds N-central

Reviews van SolarWinds N-central

Lees alle reviews

Gemiddelde score

Gebruiksgemak 3,4
Klantenservice 3,1
Functies 4
Waar voor je geld 3,4

Software beoordelen

Deel je ervaringen met andere softwarekopers.

Schrijf een review!
Devon F.
IT Technician
Bouw, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    2 /5
  • Waar voor je geld
    4 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 12-10-2018

"IT engineer review"

Opmerkingen: Has helped me immensly as an IT engineer and allowed me to maintain and improve my environment

Pluspunten: Great control of an entire network. easy RDP tools and detailed stats. Great customised reports.big fan of the product as a whole and many functions to use within an IT industry

Minpunten: difficult to implement at first. the support is good but i would like a more interactive support like calling in as the IM is abit tedious. the patch management needs to be simplified abit more. license compliance report is extremely confusing. Just an overall easier UI. Would be nice if you could integrate live graph monitoring to drill down into devices and IPs over a firewall etc. essentially you do have the NPM but that needs to be intergrated in nCentral then i would procure it. thus we can have a monitoring team and throw it on the screen. right now the alerts from SNMP is great but is difficult to drill into and shut down rogue devices etc

  • Bron van de reviewer 
  • Beoordeeld op 12-10-2018
Geverifieerde reviewer
Systems Engineer
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    2 /5
  • Waar voor je geld
    3 /5
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Beoordeeld op 25-1-2019

"It works well most of the time, however..."

Opmerkingen: SolarWinds is turning into a VERY large company. This is great as they get the cash flow to perform R&D and bring some interesting products and tools to the table, HOWEVER, this means they are reaching the point where one hand is not talking to another, products are becoming "designed by committee" and other issues that can be resolved with improved internal communication.

Pluspunten: Working for an MSP this is a very feature-rich product for remote control, remote monitoring, deploying and monitoring Anti-Virus, and some backup features (However I DO NOT recommenced the ArcServe-based product.)

Minpunten: -Support has been very hit or miss and lately they have fallen into the "Miss" category
-We had an issue where monitored services of a device were disappearing. After opening a ticket with SolarWinds support they informed me that the software cannot properly track how/why these services were disappearing from devices. This lead to at least 2 events where monitored hard drives were not longer being monitored, we were not made aware of it, the drives filled up, and services crashed
-Product names keep being changed and we are not immediately made aware of it.

  • Bron van de reviewer 
  • Beoordeeld op 25-1-2019
Rob R.
CTO
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    4 /5
  • Waar voor je geld
    3 /5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 11-11-2020

"Great platform, but not good for smaller MSPs"

Opmerkingen: From a technical standpoint, this platform can't be beat. From a business standpoint, they are a nightmare. Whether or not it is a good fit for you will depend upon your business model and how you structure your contracts and billing.

Pluspunten: It does everything you can think of. Probably the premiere RMM solution on the market.

Minpunten: The pricing and licensing model is terrible. Every added option has a cost. This makes it very difficult to cost price for taking on new customers. If you dynamically bill your clients, you will get a lot of calls about the volatility in billing due to Solarwinds billing you for so many options. It was way better when they were just N-Able and not owned by Solarwinds.

  • Bron van de reviewer 
  • Beoordeeld op 11-11-2020
Phillip H.
Director
Computer- en netwerkbeveiliging, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    1 /5
  • Gebruiksgemak
    1 /5
  • Functies en functionaliteit
    1 /5
  • Klantenondersteuning
    1 /5
  • Waar voor je geld
    1 /5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 10-4-2020

"Covid-19 - reduction of services applied after 5 years during a pandemic."

Opmerkingen: Over all they are very good at taking your money and over the years have been hard to communicate with. It’s all sales sales sales.

Pluspunten: Over the years this software has been hit and miss, we would spend a lot of time trying to get errors fixed. It was getting better, they also keep changing the sales rep that deals with me. When they call they talk about a different business and advise the customers name and customer to me. It’s happened twice!

Minpunten: The biggest thing I didn’t like was when they removed remote control from my essential Licence’s. To make it worse it was done over the covid-19 pandemic. they are asking me to buy Licence’s and I have refused. We are social distancing and this has made it stressful for myself and my customers.

Antwoord van de leverancier

van SolarWinds MSP op 13-5-2020

Hi Phillip, I'm very sorry that you are unhappy. Our decision to remove remote control from N-central Essentials licenses was made months before the COVID-19 outbreak. We believe Professional N-central licenses provide the proper remote monitoring and management capability that workstations and servers require.

We understand that remote work and therefore remote control is very important for you right now. Therefore, we have offered SolarWinds Take Control Plus, a standalone remote support solution, free of charge for 90 days. In addition, for a limited time, Take Control Plus licenses also come with 25 additional end-user accounts (for a total of 35) for partners to extend to employees and clients. Simply complete this form before June 30, 2020
https://www.solarwindsmsp.com/products/take-control/trial

You may also be interested in these resources to help you navigate this unprecedented time: www.solarwindsmsp.com/covid-19-resources

Be well. - Shelley O'Brien, N-central PMM

  • Bron van de reviewer 
  • Beoordeeld op 10-4-2020
George A.
Lead technician
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4 /5
  • Gebruiksgemak
    2 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    3 /5
  • Waar voor je geld
    2 /5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 11-6-2019

"N-central is very useful for managing a large amount of Customer PCs"

Opmerkingen: For the most part N-central helps me greatly in managing, backing up, and remotely logging into client PCs. if a few little kinks were ironed out of the system and previously mentioned patch management issue were resolved I would have no complaints at all. The on-boarding and setup process could possibly be made a little simpler with a default setup / template but that may be something that other users would not want depending on their configuration.

Pluspunten: N-central makes it easy to deploy a "probe" to one server on a domain and then with the correct credintials deploy the client to all of the rest of the domain connected PCs automatically(scary virus like automatically).

Minpunten: I hate that every time I get all of the patches approved and working in the n-central patch management it seems i come back a week-month later and they have made an update that breaks the patch management and i am getting warnings that patches are not installing. If the patch management had default patch all / patch important things only profiles that worked 100% of the time i would be very satisfied with N-Central.

  • Bron van de reviewer 
  • Beoordeeld op 11-6-2019