SolarWinds N-central

SolarWinds N-central

door SolarWinds MSP

Wie gebruikt SolarWinds N-central?

Voor groeiende IT-serviceproviders en managed services providers (MSP's)

Wat is SolarWinds N-central?

Het SolarWinds N-central platform voor bewaking en beheer op afstand is ontworpen om managed service providers te helpen moeiteloos om te gaan met complexe netwerken. N-central bevat uitgebreide automatisering, diepgaande configuratiemogelijkheden en beveiligingsfuncties zoals antivirus- en patchbeheer en geïntegreerde back-up. Het is ontworpen om MSP-bedrijven te helpen bij het efficiënt beheren van ingewikkelde netwerken vanaf één eenvoudig te gebruiken platform.

SolarWinds N-central - Details

SolarWinds MSP

https://www.solarwindsmsp.com

Opgericht in 2014

SolarWinds N-central - Prijsoverzicht

SolarWinds N-central heeft geen gratis versie maar biedt wel een gratis proefperiode. Hieronder vindt u extra prijsinformatie voor SolarWinds N-central.

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Geïnstalleerd - Mac

Cloud, SaaS, Web

Geïnstalleerd - Windows

Mobiel - iOS native

Mobiel - Android native

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Functies van SolarWinds N-central

Endpoint protection software
Activiteitenlogboek
Antivirus
Apparaatbeheer
Beheer van webdreigingen
Encryptie
Gedragsanalyse
Handtekeningen vergelijken
Toepassingsbeveiliging
Witte lijst/zwarte lijst
Auditing van problemen
Capaciteitsbeheer
Compliancebeheer
Licentiebeheer
Onderhoudsplanning
Patchbeheer
Toegang en controle op afstand
Toegangsopties/machtigingen
Voorraadbeheer
Auditbeheer
Compliance bijhouden
Configuratiebeheer
Contract- en licentiebeheer
Inkoopbeheer
Kosten bijhouden
Leveranciersbeheer
Onderhoudsbeheer
Voorraadbeheer
Vorderingenbeheer
Assets volgen
Beschikbaarheidsbeheer
Configuratiebeheer
Contract- en licentiebeheer
Incidentenbeheer
Probleembeheer
Projectbeheer
Veranderingsbeheer
Versie- en implementatiebeheer
Zelfserviceportal
Back-up en herstel
Beheer van problemen
CRM
Dashboard
Externe toegang
Factureren
Helpdesk
Live chatten
Patchbeheer
Plannen
Projectbeheer

Reviews van SolarWinds N-central

5 van 32 reviews worden weergegeven

In totaal
3.9/5
Gebruiksgemak
3.5/5
Klantenservice
3.1/5
Functies
4.1/5
Waar voor je geld
3.5/5
Devon F.
IT Technician
Bouw, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    2/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 12-10-2018

"IT engineer review"

Opmerkingen: Has helped me immensly as an IT engineer and allowed me to maintain and improve my environment

Pluspunten: Great control of an entire network. easy RDP tools and detailed stats. Great customised reports.big fan of the product as a whole and many functions to use within an IT industry

Minpunten: difficult to implement at first. the support is good but i would like a more interactive support like calling in as the IM is abit tedious. the patch management needs to be simplified abit more. license compliance report is extremely confusing. Just an overall easier UI. Would be nice if you could integrate live graph monitoring to drill down into devices and IPs over a firewall etc. essentially you do have the NPM but that needs to be intergrated in nCentral then i would procure it. thus we can have a monitoring team and throw it on the screen. right now the alerts from SNMP is great but is difficult to drill into and shut down rogue devices etc

  • Bron van de reviewer 
  • Beoordeeld op 12-10-2018
George A.
Lead technician
Informatietechnologie en -diensten, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    2/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    3/5
  • Waar voor je geld
    2/5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 11-6-2019

"N-central is very useful for managing a large amount of Customer PCs"

Opmerkingen: For the most part N-central helps me greatly in managing, backing up, and remotely logging into client PCs. if a few little kinks were ironed out of the system and previously mentioned patch management issue were resolved I would have no complaints at all. The on-boarding and setup process could possibly be made a little simpler with a default setup / template but that may be something that other users would not want depending on their configuration.

Pluspunten: N-central makes it easy to deploy a "probe" to one server on a domain and then with the correct credintials deploy the client to all of the rest of the domain connected PCs automatically(scary virus like automatically).

Minpunten: I hate that every time I get all of the patches approved and working in the n-central patch management it seems i come back a week-month later and they have made an update that breaks the patch management and i am getting warnings that patches are not installing. If the patch management had default patch all / patch important things only profiles that worked 100% of the time i would be very satisfied with N-Central.

  • Bron van de reviewer 
  • Beoordeeld op 11-6-2019
Geverifieerde reviewer
Director of Operations Managed Services
Informatietechnologie en -diensten, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    2/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 21-5-2019

"Good Product"

Opmerkingen: Overall I would recommend the product as it has been very beneficial for our company. To get the full use of the product, you'll need to dedicate a resource to managing the platform so that they can learn the various ins/outs of the product.

Pluspunten: It's a good product once you get through the learning curve. The product admins are eager to make the product more effective and efficient at helping you manage your client's networks.

Minpunten: Support is frustrating to deal with at the initial levels. If you can get past the L1 technicians in your support case, it is usually pretty good but it will take some work to get the case escalated. Product development is pretty slow as it often takes several releases that are 'coming' to make it into the product. And then the first iteration of the new feature usually isn't fully developed and will take another release or two to be fully functional.

  • Bron van de reviewer 
  • Beoordeeld op 21-5-2019
Geverifieerde reviewer
Chief Operating Officer, and HIPAA Privacy Officer
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    2/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    3/10
  • Bron van de reviewer 
  • Beoordeeld op 7-3-2018

"After using it for 3 years, N-Able was a frustrating experience"

Opmerkingen: Easier control of our client's PCs, and easy management of thousands of devices. Increased efficiency in the office.

Pluspunten: N-Able/N-Central gives you the ability to remote control devices and perform scripts and tasks without disrupting the end user. Additionally, you can deploy antivirus, schedule installations for off-hours, and many other useful tools.

Minpunten: They claim Mac monitoring support, yet it isn't updated to stay compatible with newer Mac OS's. Also, scripts on Macs were unreliable, and many features that applied to PCs are missing. Not just a couple, but most. It seems like you can only do SMTP monitoring on the mac, at least in the version I used which was 9.5. Also, the support was really poor. It took days to get to resolution on critical alerts or monitoring issues. Also, I want to warn any potential buyer that when N_able performs agent updates, it's possible to lose all of the connectivity of your agents. This happened to us, and it took 3 days for support to help us with it. We had a backup, thankfully, and eventually they pushed out a hotfix to allow that update to work. I also had the on-premise server, but we had no way to log into the server or monitor it in any way. It was a Linux server. But, it was our server - we owned it. The risk of failure seemed much too large for a system built on an OS that we don't know very well. Finally, the sales tactics are incredibly strong. Every time you talk to your account manager, which feels like it's weekly, you get pushed into watching a demo, and they don't really leave you alone.

  • Bron van de reviewer 
  • Beoordeeld op 7-3-2018
Andrew H.
Managed Services Administrator
Informatietechnologie en -diensten, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    2/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 23-5-2019

"NCentral: Expensive? Yes. Worth it? Absolutely."

Opmerkingen: Efficiency of scale in being able to reliably manage thousands of endpoints and hundreds of servers has yielded immense ROI

Pluspunten: Very mature and stable solution that scales well and is a constantly evolving and growing product. Continually increasing levels of partner engagement to drive the development roadmap have begun to show how much value can be provided to the point where it is starting to stand head and shoulders above other RMM solutions.
Incredible automation capability; if you can do it in powershell, you can wrap it into a custom service/monitoring point, along with a wide variety of native automation objects and logic flows.

Minpunten: Complexity of setup (which can also be a Pro for flexibility and being customize-able) The Support experience can definitely use a lot of improvement

  • Bron van de reviewer 
  • Beoordeeld op 23-5-2019