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Wat is N-central?
Het SolarWinds N-central platform voor bewaking en beheer op afstand is ontworpen om managed service providers te helpen moeiteloos om te gaan met complexe netwerken. N-central bevat uitgebreide automatisering, diepgaande configuratiemogelijkheden en beveiligingsfuncties zoals antivirus- en patchbeheer en geïntegreerde back-up. Het is ontworpen om MSP-bedrijven te helpen bij het efficiënt beheren van ingewikkelde netwerken vanaf één eenvoudig te gebruiken platform.
Wie gebruikt N-central?
Voor groeiende IT-serviceproviders en managed services providers (MSP's)
Waar kan N-central worden geïmplementeerd?
Over de leverancier
- N-able
Ondersteuning voor N-central
- Telefonische ondersteuning
Beschikbaar in deze landen
Afghanistan, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra en nog 192 andere
Talen
Engels
prijzen van N-central
Beginprijs:
- Ja, heeft een gratis proefversie
- Geen gratis versie
N-central heeft geen gratis versie maar biedt wel een gratis proefperiode.
Prijsmodellen vraag een gratis proefversie aanOver de leverancier
- N-able
Ondersteuning voor N-central
- Telefonische ondersteuning
Beschikbaar in deze landen
Afghanistan, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra en nog 192 andere
Talen
Engels
Video's en afbeeldingen van N-central
Functies van N-central
Alternatieven voor N-central
Reviews over N-central
A must have as a RMM solution for any MSP.
Opmerkingen: Easy to use and learn. A must have for our clients where time is of the essence when an incident occurs where downtime is business threatening.
Pluspunten:
The ability to automate as much as possible is key in our business. Using maintenance scheduling is one of the most important features and was key to choosing this product over others.
Minpunten:
I wish there were more integrations with other industry software.
Overwogen alternatieven: Datto RMM
Redenen om voor N-central te kiezen: Poor implementation and support was heading downhill since being sold a few years ago.
Overgestapt van: ConnectWise Automate
Redenen om over te stappen op N-central: This was more established and had more features for our business between the two.
It may not be the best, but it's not worth switching.
Opmerkingen: It's better than many of the RMMs out there if you need good scripting and patch management. The Sentinel 1 integration was terrible and the backup integration is not great either.
Pluspunten:
The automation policies you can create deploying software offer a lot of power and flexibility in terms of variables you can set by side and time scheduling.
Minpunten:
Take control is painful to use after using Connectwise Control. I've also had an open issue with the RPD protocol under Take Control that has been open for months unresolved.
Covid-19 - reduction of services applied after 5 years during a pandemic.
Opmerkingen: Over all they are very good at taking your money and over the years have been hard to communicate with. It’s all sales sales sales.
Pluspunten:
Over the years this software has been hit and miss, we would spend a lot of time trying to get errors fixed. It was getting better, they also keep changing the sales rep that deals with me. When they call they talk about a different business and advise the customers name and customer to me. It’s happened twice!
Minpunten:
The biggest thing I didn’t like was when they removed remote control from my essential Licence’s. To make it worse it was done over the covid-19 pandemic. they are asking me to buy Licence’s and I have refused. We are social distancing and this has made it stressful for myself and my customers.
Reactie N-able
3 jaar geleden
Hi Phillip, I'm very sorry that you are unhappy. Our decision to remove remote control from N-central Essentials licenses was made months before the COVID-19 outbreak. We believe Professional N-central licenses provide the proper remote monitoring and management capability that workstations and servers require. We understand that remote work and therefore remote control is very important for you right now. Therefore, we have offered SolarWinds Take Control Plus, a standalone remote support solution, free of charge for 90 days. In addition, for a limited time, Take Control Plus licenses also come with 25 additional end-user accounts (for a total of 35) for partners to extend to employees and clients. Simply complete this form before June 30, 2020 https://www.solarwindsmsp.com/products/take-control/trial You may also be interested in these resources to help you navigate this unprecedented time: www.solarwindsmsp.com/covid-19-resources Be well. - Shelley O'Brien, N-central PMM
Reliable software for support, inventory, etc.
Opmerkingen: Having used N-Central for over two years now, I can say with confidence that we get our money's worth out of it. There are numerous features that should meet the needs of most IT professionals. For desktop support, asset management, machine information and patch management, N-Central is top notch. We've been utilizing it more and more in different areas as time passes.
Pluspunten:
We use this for remote support moreso than anything. Overall, that's where we get the most bang for our buck. Very reliable in that regard, with little to no input needed from the end user. Also works well for inventory purposes, along with seeing the stats on a certain machine, what programs are installed, etc. The reporting features are also a big plus!
Minpunten:
Occasionally we have issues installing it on Windows 11 machines, but as time passes, that seems to be happening less and less. Another issue is being able to automatically deploy software to computers. It's a great feature, unless said software is over 100mb. That's been an issue in the past and I wish they would raise that limit.
Overwogen alternatieven: TeamViewer en Splashtop
Redenen om voor N-central te kiezen: Wasn't a fan of constantly having to login and give a code for Zoho to start a support session.
Overgestapt van: Zoho Assist
Redenen om over te stappen op N-central: Great pricing, more features.
Powerful RMM Tool, Reporting Can Be Improved
Opmerkingen: Overall, we have been very happy with the product. It does require some investment in configuration, but that investment allows for a very powerful product. I have been extremely impressed with N-Central management's willingness to help ensure our deployment is successful.
Pluspunten:
N-Central is very powerful and customizable. Configuration is very granular and allows experienced administrators to configure almost limitless monitoring. N-Central staff has gone above and beyond what was expected to make sure our deployment is successful.
Minpunten:
Reporting could be improved. The reporting interface is very basic and requires a separate Microsoft Windows SQL server to use. From speaking with contacts at N-Central, this system is planned to be replaced in the very near future.
Overwogen alternatieven: ConnectWise Automate
Redenen om voor N-central te kiezen: After being sold to a venture capital firm, Kaseya support had been lacking. Additionally, the product improvements began to suffer at that time.
Overgestapt van: Kaseya VSA
Redenen om over te stappen op N-central: N-Central proved to be a much more customizable product than Automate. Our previous experience with ConnectWise support led to skepticism about the level of support that would be provided.
