Bench

"Completely alleviated stress while reducing my bookkeeping costs"

Opmerkingen: When I first heard about Bench, I was nervous about switching from a standard, old school accounting firm I'd worked with for many years. Within a week, my fears were dissipating. Three years later, my fears are completely gone. Bench completely meets my needs as a small business owner - while saving me time and money.

Pluspunten: Bench is SIMPLE. The software provides me an accurate and easy to understand overview of my monthly and annual financials with easy-to- process visuals and graphs. The software integrates automatically with my bank and credit card, alleviating the back and forth calls and emails I used to labor through with my former "brick and mortar" accountants. When I have a question, the Bench team is always available and quick to respond.

Minpunten: Nada! No complaints here! I have not experienced a single problem with the Bench software

"Exceptional Services for Small Businesses"

Opmerkingen: Bench executives should develop the bookkeeping platform further to include items that allow the end user to have a total experience. I understand that the goal is to lead bookkeeping into full tech. However, I feel that users want some form of one-on-one service where they are able to meet and greet their bookkeeping expert. What I have experienced with Bench thus far are a series of glitches when adding accounts, not being able to delete accounts, and occasionally having to repeat myself when discussing issues with numerous customer support staff members that are not apart of my bookkeeping team. I feel that by establishing a video conferencing feature to the dashboard, it would be a brilliant opportunity for us, end users, to get to know their experts and to limit any inconsistencies while providing a more personal experience.

Pluspunten: Bench has done a great job of placing most items one would require into a dashboard that makes the bookkeeping experience simple. Customer service at Bench is by far the best in the market! Staff at the company truly believe in the product and provide the end user with an exceptional experience each and every call.

Minpunten: Platform errors and the lack of additional features.

"Bench is great"

Opmerkingen: My accounting was solved using bench, literally it's set it and forget it, these guys are top notch and make your life easy.

Pluspunten: Incredibly supportive staff, intuitive friendly user-interface, provided year end tax portfolio that I could easily give to my CPA. Bench is just fantastic, I can't say enough good things about the way they have handled my accounts for the past 3 years, highly recommend. If you're a professional, this is for you.

Minpunten: The only con here is that I didn't switch sooner.

"Bookkeeping made easy (and really intuitive)"

Opmerkingen: Bench was a great experience from start to finish and though I did not continue to use them, I would recommend them to anyone looking for a reliable bookkeeping service.

Pluspunten: Bench had a very simple and easy onboarding process that gave me a ton of clarity as to how the work would be done and what I could expect. I was shown how they would access my financials, how they would organize expenses and more.

Minpunten: Something I wasn't aware of when initially signing up with Bench was that they are a bookkeeping service and not a CPA. At first, I didn't know the difference but it was explained. They've since made it clear that they only offer bookkeeping, which is a more limited service offering.

"RUN FAR FAR AWAY!"

Pluspunten: Nothing food to say honestly. Never got it off the ground. When I asked for a refund it was a hassle

Minpunten: If you look around and have your ducks in a row you will find these people are price gouging businesses and their pricing tactics are horribly unfair to the prospective customer. My best advice is RUN FAR FAR AWAY!