Wie gebruikt deze software?

800+ subscription businesses of many shapes and sizes use ChartMogul to measure, understand and grow their business, including Typeform, Docker, Pipedrive, Pivotal Labs, Leadpages, LiveChat and more!

Gemiddelde scores

24 beoordelingen
  • In totaal 4.6 / 5
  • Gebruiksgemak 4.4 / 5
  • Klantenservice 4.4 / 5
  • Functies 4.2 / 5
  • Waar voor je geld 4.4 / 5

Productgegevens

  • Beginprijs US$ 100,00/maand
  • Gratis versie Ja
  • Gratis proefversie Ja
  • Implementatie Cloud, SaaS, Web
  • Training Live online
    Documentatie
  • Ondersteuning 24/7 (contact met medewerker)
    Online

Leveranciergegevens

  • ChartMogul
  • https://chartmogul.com
  • Opgericht in 2014

Over ChartMogul

Build a better subscription business. ChartMogul gives you 1-click analytics for Stripe, Braintree, Chargify, Recurly & PayPal (or API). Over 800 subscription businesses are using ChartMogul to measure, understand and grow their business, using Churn Rate, LTV, ARPA and tools like Cohort Analysis.
Pipe in external data and create custom user segments to answer questions like "What's the LTV per marketing channel?" or "How much MRR is each sales rep contributing?"

Functies van ChartMogul

  • Aanmaningsbeheer
  • Abonnementenbeheer
  • Annuleringsbeheer
  • Belastingbeheer
  • Bijhouden en analyseren van gebruik
  • Inkomstenverantwoording
  • Kortings- en couponbeheer
  • Productcatalogus
  • Registratiebeheer
  • Terugkerende facturering
  • Testbeheer
  • Veiligstellingsmiddel inkomsten
  • Zelfserviceportal
  • Ad-hocrapporten
  • Belangrijke prestatie-indicatoren (Key Performance Indicators, KPI's)
  • Benchmarking
  • Dashboard
  • Predictieve analyse
  • Prestatiemeetwaarden
  • Publiceren en delen
  • Scorekaarten
  • Strategische planning
  • Trend- en probleemindicatoren
  • Visuele analyse
  • Winstgevendheidsanalyse
  • "Wat-als"-scenario's
  • Audittrail
  • Balans
  • Cashbeheer
  • Consolidering / Roll-up
  • Grootboek
  • Multi-onderneming
  • Prognose
  • Voor meerdere afdelingen/projecten
  • Winst- en verliesrekening
  • Winst- en verliesrekeningen
  • Aanpasbaar dashboard
  • Financiële verslagen
  • Gegevensbronconnectors
  • Geplande en geautomatiseerde rapporten
  • Inzoomen
  • Marketingrapporten
  • OLAP
  • Prognose
  • Rapport exporteren
  • Slepen en neerzetten
  • Verkooprapporten

De nuttigste reviews van ChartMogul

Simple Interface, Value Packed Data, and Incredible Support

Beoordeeld op 4-12-2018
Johnny P.
VP Customer Success
Computersoftware, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
3 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: They are a great team to work with. The software is simple and effective. It's a little on the pricy side, but I keep coming renewing because it's worth it.

Pluspunten: 1) I'm in Chartmogul on a daily basis. It's really simple to view metrics like new MRR, churn, and expansion for the week. 2) The flexibility to edit, merge, and connect subscriptions is a huge part of why we chose Chartmogul. As much as we'd like for every deal/subscription to fit the standard mold, a lot of our customers have unique plans with us and the ability to help the system interpret what's going on with the subscription is great. 3) We've changed billing systems in the past and been able to transition Chartmogul to work with both tools. The flexibility to work with both systems helped us keep all the billing history in tact which was a huge win for us. 4) I came to Chartmogul for the basics (new mrr, expansion, churn, etc.) But I love the ability to track trial conversions, cohort analysis, LTV, and cash flow.

Minpunten: I'd love to get a daily digest email with all the revenue movement for the day. Right now you can get email alerts for updates to individual plans, but there isn't an option to schedule a single email with all the changes for the day. It's not a huge deal because I'm in Chartmogul most days, but it would be a great addition that would help us keep our team up to date. Lastly, I'd love the ability to add users and assign them to specific segments. I'd like to give our CSMs access to their accounts only (so they can see rev movement and overall performance of their accounts).

Excellent software to keep track of key business metrics

Beoordeeld op 15-12-2017
Thibaut D.
Growth Engineer
Computersoftware
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Clear view of all key SaaS metrics especially customer LTV, MoM churn rate, analyzing cohorts, trial to paid subscribers, and of course MRR!

Pluspunten: ChartMogul helps us keep track of our most important business metrics at a glance and accurately. We particularly enjoy the measure of our customer's LTV as well as all the tools related to analyzing churn rate.
Segments are also a huge plus. They're very easy to set up, reuse and modify. This remains true if you're managing metrics on your own or sharing the task with other teammates like we do.
The cohort view is simply one of the best I've ever used. I especially like the ability to drill down on each time period to see what key activity/subscribe/unsubscribe impacted our business in this particular period.
The trial to paid conversion tool is also a big time-saver for us and helps us fine-tune our trial process and the webinars we give to our prospective customers.

Minpunten: Frankly, there's not many things we feel are missing or impractical with ChartMogul. Even the most basic aspects such as easy-to-understand tooltips for employees not familiar with all KPIs and metrics are a home run.

Has all the metrics you need, and only what you need

Beoordeeld op 23-12-2018
Guy H.
Cofounder / CEO
Computersoftware, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We've been using CM for over 3 years to track our metrics, and we love it. Simple to use, has just what we need, very responsive app. Scratched our itch, and then some.

Pluspunten: All the reports are pre-built, with enough customization options to dig into your data. There are also reports present which we probably wouldn't have built if they weren't built in, and they have helped us tremendously.

Minpunten: We've had some inconsistencies around the MRR which was hard to resolve, since we are synching from multiple sources. Also, numbers would sometimes change retroactively and it was really hard to figure out why.
So currently we don't count on the reports to a degree that we base our actual cash flow on it, but the reports are still accurate enough to visualize and analyze trends and segments.

Accurate & Insightful

Beoordeeld op 8-6-2017
Ed M.
Founder
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Insight into business KPIs.

Pluspunten: Having tried various competitors, ChartMogul is the only software that correctly displays our monthly recurring revenue (I think some of the competitors have problems with some customers using coupon codes). However, that's just the tip of the iceberg - they somehow manage to display the information you need to see in a gorgeous user interface, but also allow you to dive to an incredible amount of depth, all in an easy-to-use interface. The customer support is speedy yet patient - they're currently helping us migrate our account to new owners.

Minpunten: I have nothing bad to say about ChartMogul, in fact I'm struggling to think of anything at all for the purpose of this review. I suppose if I'm really nit-picking it would be really nice if they offered an open-metrics dashboard like Baremetrics do (baremetrics.com/open).

ChartMogul is a turn-key way to get immediate insight on your customer billing data

Beoordeeld op 18-4-2018
Geverifieerde reviewer
Founder
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
4 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: ChartMogul let us get at a ton of metrics on our customers that were still unknown to us with almost zero effort, and because of how easily it integrates with our billing provider, we get ongoing updates on these metrics, again, with no additional work on our part. I can't overstate how much I love this.

Pluspunten: If you use one of ChartMogul's native billing data-sources (including Stripe and numerous others), import is an absolute breeze; in our case, we let ChartMogul chew through our data for a while and suddenly we had a dashboard packed with a bunch of insights into our customer billing data that we hadn't ever seen before, except through manual computation on our end. ChartMogul is profoundly easy to use, and with very little effort surfaces a ton of valuable information.

Minpunten: It's still a bit of a production to make sure your data is massaged right if it's not quite formatted the way ChartMogul expects. Many of the analytics naturally depend on whether or not ChartMogul can properly understand your customer data, so that's an important one to get right. That said, they're making lots of strides on the product and I'd expect that this will get sorted out quickly.

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