Property Vista

Property Vista is a best-in-class PMS

Pluspunten:

PropertyVista was an easy deployment and made the transition from our previous system quite painless.

Minpunten:

Still a little early in feature development. However, it appears they have a clear roadmap and will be there soon

Property Management Use

Opmerkingen: Property Vista has become a stable part of our daily operations. We are able to tailor the buildings to our needs and helps to streamline our process. There are several options on how to tailor the program that it can be overwhelming at the beginning, but once the buildings are set up, it makes the whole process easier.

Pluspunten:

Property Vista is a great program to allow the company to keep up to date on what the status of the tenants are, track any payments and also have up to date information at our fingertips.

Minpunten:

Property Vista at times have a few quirks that can be improved. I have been working with our representative from PV and also their IT team to help tailor the experience to our needs and also improve the system. I feel that any time that we reach out for help the IT department has been quick to respond, and listens to my requests.

Honest Review and Experience with Property Vista

Pluspunten:

Sales representative [SENSITIVE CONTENT] did a decent job highlighting features we were interested in, but failed to do a deep dive on the full scope of the software. They did agree to provide us with access to a test environment before signing up, however the environment they provided was completely broken, they would not, or could not, provide the correct permissions, and there was no test data populated. After signing up we were shown an example of their working test environment, yet we were never provided access to test beforehand, and this was never addressed or fixed.

Minpunten:

We found the interface to be outdated, clunky, and not user friendly. There is no proper App to go along with the software (other than a few maintenance functions, which are severely lacking), search functions are awful - ultimately into 6 weeks of onboarding and training by the Property Vista trainer, our team collectively decided that this is not a good fit for us. There is also no customer service... at ALL

Property Vista review

Opmerkingen: Everything is at my fingertips. So easy and convenient.

Pluspunten:

Easy to use and very convenient. I can do everything I need for my residents.

Minpunten:

Nothing! There isn't a thing i can think of.

Property Vista Review January 2024

Opmerkingen: Overall, I love the software and look forward to any add ons to the software.

Pluspunten:

It is an easy and uncomplicated way to take care of business

Minpunten:

Nothing that I am aware of, everything is required.

Easy to use

Pluspunten:

I find it very user friendly and easy to use

Minpunten:

I dont have any complaints about property vista

Best for the appointment scheduling

Pluspunten:

Easy to book the appointments and have track of calls received and call made

Minpunten:

A few glitches but still good. Sometimes it books the appointment for wrong time and sometimes the application doesn't show up.

Cognitively Ergonomic: Property Vista a Stellar Software

Opmerkingen: From the moment I started using the software, I was pleasantly surprised by how intuitive and user-friendly it was. Its seamless interface made learning a breeze, and its powerful features have proven incredibly useful, making my daily tasks more efficient than ever before.

Pluspunten:

This software effortlessly streamlines and organizes daily tasks, making work a breeze.

Minpunten:

This software could offer the convenience of saving individual users' column order and size presets directly in the database, enhancing personalization and efficiency.

Property Vista

Pluspunten:

Functionality. It is simple easy to navigate a plethora of information.

Minpunten:

It could be easier to upload documents to other platforms.

Well featured but a bit hard to use.

Opmerkingen: Property Vista is a good company. They have a great product generally.

Pluspunten:

Property Vista does a lot of various tasks.

Minpunten:

The software is not intuitively easy for the prospects to use if they have english as a 2nd language.

Very good!

Opmerkingen: Rental and work orders.

Pluspunten:

System is very friendly, simple and easy to use.

Minpunten:

Lately PV doesn't save contents if stop for some time and get back on the same later.

We have information now at our fingertips. It's much easier to know correct details and respond well

Pluspunten:

We now have a connection point into our entire resident base. The myCOMMUNITY resident portal has led to a significant increase in our tenant self service, online transactions for both rent and maintenance are way up and we are experiencing dramatic improvements in overall resident satisfaction. I'm not sure how we ever operated in the past without their help. If you're looking for happier residents, these are the guys to talk to.

Minpunten:

Some times it is hard to know how to do new things within the system. But the help desk is always there and quick to answer.

I love that I can do application and payments easily here. When something’s needed of someone it’s easy to communicate what I need to them in one spot.

Opmerkingen: I would like to see an app for our iPhones that is easy to go in and out of without constant sign in and phone twister.

Pluspunten:

I love that I can do application and payments easily here. When something’s needed of someone it’s easy to communicate what I need to them in one spot.

Minpunten:

I would like to be able to do my own blasts to my properties without having to go to someone at the office level.

myCommunity is a way for us to ensure accessibility and an open, two-way dialogue with our residents

Pluspunten:

The myCOMMUNITY portal has led to an increase in our resident satisfaction. It allows our residents to pay their rent online without having to worry about ordering cheques or having to drop payment off at the site. Our residents can also submit their maintenance requests online which are received by our staff instantly. It allows for a faster turn around and eliminates paper maintenance requests from going missing. It also allows for a more effective way to communicate to our residents

Very positive. I would change a few things but generally I have had an easy time with staff.

Pluspunten:

I enjoy the dashboard and having the info at my fingertips. I like that I can edit my staff’s access levels. Depositing is a breeze.

Minpunten:

The messages section is confusing as there are too many options depending on where it’s come from. Adding a guarantor to a lease is far too complicated. It’s not realistic to expect one off the bat. Wish we didn’t get logged out so quickly.

Easy to use or to get help if extra support needed

Pluspunten:

The System's dashboards are making it very easy and fast to find the right information or folder to work in.

Minpunten:

Can't really see any cons for me.

Property Vista is a great tool from the operations and admin perspective

Pluspunten:

The tenant/management communication module helps a lot in day to day operations. It has definitely changed the way of interaction and making processes easier.

Minpunten:

The glitches that sometime puts a hold to different items can be annoying. However they are rectified in a timely manner.

Property Vista allows me to easily prepare /run N4, set up PAP and finding property information

Pluspunten:

Some great aspects about PV is that ,it is very fast and easy to gather information also has help option that assists with many problems that the user may have ,for example the help button gives us instructions on any tool that may be unfamiliar to the user .overall PV is grate software that is easy to use and is very efficient

Minpunten:

Automatically lock out for inactive

Property Vista has allowed outstanding efficiences since onboarding 5 years ago

Pluspunten:

Property Vista's platform has allowed our operation processes to be more efficient with quality assurance, leasing and communication with our renters.

User friendly and an asset to any property management company.

Pluspunten:

Property Vista is user friendly and is utilized by many of our residents, especially to place maintenance requests.

it was easy, simple and efficient

Pluspunten:

it's super user friendly, and get's things done. It saves a lot of our paperwork, and is easy to oversee.

Very user friendly for all site staff

Pluspunten:

All site staff at all of our locations (Ontario and Nova Scotia) find PV very user friendly. They quickly were able to use it with minimal training.

Excellent service, customer support is fast and responsive. UI very easy to use

Pluspunten:

Very easy to teach staff how to use the software. Easy to search for specific data (ex. track a specific payment, when it was generated, etc.)

awesome program

Opmerkingen: love it

Pluspunten:

this site is awesome to use and find when looking for anything

Minpunten:

not a thing,everything you need on this program

Property Vista as invaluable resource in property management...

Opmerkingen: - Game changing for my day to day
- Especially effective in the field
- Accompanied app needs a more individualized maintenance submission feature
- Partial inspection submission would be an easy bridge to the above recommendation

Pluspunten:

- Highly functional while in the field - Allows building managers to be precise in tenant relations - User Interface flows despite the effective variability of the program - Ability to submit maintenance report inspections is a game changer - User ability continues to increase and depth of functionality is effectively maintained

Minpunten:

- Would be hard for me to consider any of these Cons as the program is so effective - I would ask that maintenance reporting be individualized: * Ability to take a photo, make a comment, attribute a building, and submit individually - If not practical, the ability to submit partial inspections would be more pragmatic at the building manager level