C-Desk
Wat is C-Desk?
Gratis servicedesk-/helpdesktoepassing met veel andere functies voor de hele organisatie.
1. beheer van serviceaanvragen (niet alleen voor IT, maar voor alle afdelingen), zodat de servicecategorie aan iedereen kan worden toegewezen en hij begint met het ontvangen van aanvragen die door anderen voor die categorie zijn ingediend;
2. activabeheer (handleiding) dekt dus de levenscyclus van alle activa, niet alleen IT- en netwerkmiddelen;
3. kennisbank;
4. fotogalerij;
5. prikbord;
6. logboek;
7. active directory;
8. klantenservice.
Wie gebruikt C-Desk?
Allerlei organisaties.
Twijfels over C-Desk? Vergelijk met een populair alternatief
C-Desk
Andere goede alternatieven voor C-Desk
Reviews over C-Desk
Augusto
A wonderful free tool for your organization
Pluspunten:
This app not only worksfor your IT deparment is also very useful for HR, Administration and Accounting, because you can manage users and permissions, so you can know who is related to which process, you can manage specific profile of your employees, manage the departments together or separated, make calendars, create searching modules and so on, you can do a lot of things with C-Desk.
Minpunten:
For some employees it is very difficult to get used to this software, because they do not have any experience with it, but with a little practice, they are allow to work easily and to get the best of it.
Deepak
One Of the best Service Desk or Helpdesk Product I Have every Seen
Opmerkingen: Very very good
Pluspunten:
Many bundled features along with Helpdesk which can be used by every department in an organization, Like Asset Management, Events and Photo Gallery, Calenders, Knowledge Base, Projects and Tasks, Surveys and Forms, Cash Voucher Management System, Chat Etc.. Never seen a product like this, at lowest possible cost
Minpunten:
Dashboards should have been more interactive
Sunil
Below starter level
Opmerkingen: I tried it and repent wasting 30 minutes on this.
Pluspunten:
Nothing is good. It needs a windows server and that is a big limitation in itself.
Minpunten:
Bad interface, poor concept, unfriendly installation, buggy portal.
dickson
C desk appointment organiser
Opmerkingen: helpdesk software is so comprehensive and can work well across multiple departments especially at my workplace where there a several faculties. Meeting schedules becomes easy to manage and there are no clashes as these can be cancelled and rescheduled prior to meeting times.
Pluspunten:
It is a completely free software and therefore does not add to the costs to the organisation but rather brings in flexibility in terms of meetings scheduling, makes life easy for the secretariat
Minpunten:
so far i havent seen the real things i can say i dont like on c desk as most of the task that i want done are in most cases accomplished with very little challenges if any
Sameer
Marvelous product. Tons of features.
Opmerkingen: There are tons of features and each feature is beneficial to one or the other department.
Pluspunten:
There are massive features that the product has. Support levels are very good. With so many features there is no product I have seen in the industry..
