Lead Gen & CRM (formerly SharpSpring)

SharpSpring user for 4+ years

Opmerkingen: We really are able to do so much more with our marketing. We can see the interaction of clients with our marketing as a whole, not just off of one campaign. We can trigger emails and actions based on their behaviors which is very beneficial.

Pluspunten:

Being a Partner for 4+ years has allowed us to grow with them. When they were a startup, we were able to really see the changes the partners were requesting and the software has come a long way. They really value their Partners (agencies).

Minpunten:

Sometimes SharpSpring likes to release new features, while they need to also work on continually improving their existing features.

A powerful platform, but still has a long way to go

Opmerkingen: We use Sharpspring for email automation, marketing automation, lead tracking, reporting, as a CRM, and as a sales tool. It allows us to track contact interactions from first touchpoint through sale. It has been a huge help.

Pluspunten:

My favorite thing about Sharpspring is the ability to track and analyze the entire life of a lead, from start to finish. It allows us to optimize our funnels and nurture prospects from interest to sale. It is a really powerful tool and offers (almost) everything you need for marketing automation from automated workflows to landing pages and forms to email design. I also love their lead scoring.

Minpunten:

Though it offers a lot of features, it's not all that usable compared to similar products. There are countless small usability issues. Landing pages are pretty difficult to create. Support is usually great – but can at times be entirely unhelpful. Automation has some key features other tools allow. Overall, there are just a lot of features that still need to be added in order to really compete.

its not bad

Pluspunten:

its great for analytics and building a brand

Minpunten:

its not the best app and kinda pricey but not bad but there is better ptions

Sharpspring Has Moved Our Marketing Business To The Next Level

Opmerkingen: Honestly, it has been a proper delight working with their team. They are highly professional, friendly, helpful, and just genuinely care about adding value to our business. We're so grateful to have found them.

Pluspunten:

Sharpspring has created a vacuum in my business for the better. Marketing as a service only gets to its final stage once you have a powerful way to leverage the data in your client's businesses to their advantage. We could never do this for our clients until we found Sharpsring. They gave us an easy, straightforward and enjoyable way to offer automated marketing over and above our regular lead-generating offerings - all while making a positive dent in our cash flow from the additional licences we sell. In short - Zebrand is already greatly profiting financially from the experience, as are our clients.

Minpunten:

Having a few more APIs available out of the box would have been nice, but it has not altered our love for Sharpspring at all.

The marketing automation choice when value-for-money matters

Opmerkingen: We moved from HubSpot to SharpSpring primarily because of the price: HubSpot can be very expensive, particularly if you need to use the CRM and marketing capabilities. HubSpot is the market leader in usability and reporting (in my opinion) so we did notice a difference when moving to SharpSpring, but for 95% of the activities we undertake SharpSpring is at least as good as HubSpot and often better. The grouping of landing pages into funnels is one example of some great SharpSpring functionality that helps make your campaigns more effective.

Pluspunten:

SharpSpring does everything you would expect at a competitive price. The tool is a very capable marketing automation system, with good email and automation capabilities, as well as some great tracking and social media features.

Minpunten:

Reporting is good, but not as good as the best (which is HubSpot in my opinion). Although the capabilities don't hold us back, it would be nice to be able to have easy ways to measure the performance of landing pages/funnels.