Wie gebruikt Gingr?

Gingr is perfect voor de meeste soorten dierenopvang en pensions, met fantastische mogelijkheden voor verzorging, training en verkoop.

Wat is Gingr?

Doe meer met wat je leuk vindt! Gebruiksvriendelijk, maar robuust – met geavanceerde aanpassingen die het gemakkelijker maken om je bedrijf te runnen. Gingr helpt je om je bedrijf op te bouwen met eenvoudige betalingen, online reserveren, geautomatiseerde herinneringen, eenvoudige marketing, tijdklok, personeelsplanning en meer. Gemakkelijk om je personeel op te leiden, gemakkelijk te gebruiken voor je klanten. 100% mobielvriendelijk. Gingr heeft de hoogste mate van beveiliging en betrouwbaarheid van alle software voor dierenverzorging, met beoordelingen van A+ in gegevensbeveiliging, uptime-prestaties en snelheid.

Gingr - Details

Gingr

http://gingrapp.com

Opgericht in 2014

Gingr - Prijsoverzicht

Gingr heeft geen gratis versie maar biedt wel een gratis proefperiode. Gingr betaalde versie vanaf US$ 80,00/maand.

Beginprijs

US$ 80,00/maand

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Training

Live online

Documentatie

Ondersteuning

Kantooruren

Online

Functies van Gingr

Kennel software
Afsprakenbeheer
Fotobeheer
Geboortedag van dieren bijhouden
Huisdierverzorging
Kalenderbeheer
Klantenbeheer
Afspraakherinneringen
Afspraakplanning
Factureren
Klantenbeheer
Lijst met services
Mobiele verzorging
Personeelsbeheer
Provisiebeheer
Terugkerende afspraken
Verkooppunt
Voorraadbeheer

Reviews van Gingr

5 van 170 reviews worden weergegeven

In totaal
4,7/5
Gebruiksgemak
4,6/5
Klantenservice
4,6/5
Functies
4,5/5
Waar voor je geld
4,6/5
Laurel F.
President
Detailhandel, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 12-4-2019

"Scaleable and Intuitive"

Opmerkingen: The free support team is great. We use them a LOT. We have been happy with out switch and hope that Gingr will continue to develop functionality in order to continuously support it's users as quickly as we are able to grow.

Pluspunten: We switched to Gingr about a year ago from 123Pet. We had been using 123Pet since our company opened 10 years ago. Over 10 years we have expanded to 8 locations, and had begged 123Pet to keep up with our expanding company's needs. They could not. The switch to Gingr was daunting, but their customer service and support was excellent and we tackled it as a team. Gingr combines a central database, easy switching of locations in order to maximize bookings and lots of flexibility to customize how the software works to our business. They still have room to grow and functionality to develop but they are much closer to being able to support the size of our company than our previous software.

Minpunten: The services management component is excellent. The retail products management portion is still clunky, slow, and archaic. There are part of Gingr where you can update things for each location in one screen, but other functions (coupons, retail, pricing, etc) that you have to manage each location separately which is clunky.

  • Bron van de reviewer 
  • Beoordeeld op 12-4-2019
Dustin F.
Manager/Owner
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 7-5-2019

"Great software for the pet industry "

Opmerkingen: Great people, and great software

Pluspunten: Designed with bootstrap so easy browsing on Mobile, tablets, and Desktops

Minpunten: Some of the layout is too cluttered, and some features are lacking

Antwoord van de leverancier

van Gingr op 5-12-2019

Thank you for your review Dustin!

While we 'bootstrapped' early stage, we now have a full team of developers and product leads. Gingr is mobile-friendly, for easy use on different screen sizes.

Thank you for your 'thumbs up', and let us know what features you would like us to add!

  • Bron van de reviewer 
  • Beoordeeld op 7-5-2019
Cheryl T.
Owner
Gezondheid, wellness en fitness, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 16-6-2020

"Everything you need for boarding, daycare, grooming and training"

Opmerkingen: From my first outreach to them, through set up and initial use to daily use - GINGR has met or exceeded our expectations.

Pluspunten: GINGR is packed with great features. I love the “Report Card” feature that allows us to keep our pet parents informed and entertained with daily photos and pictures of their pets playing and having fun. I also love the array of marketing tools. GINGR’s operating tools - dashboard, calendars, service schedules - are easy to use and reliable. Customer self service has been a great efficiency and communication tool. Set up was remarkably easy. Customer support (primarily through chat and email) is client friendly and knowledgeable. They constantly add great new features like the employee training tool! It’s great.

Minpunten: I love that GINGR is constantly upgrading its offerings. The reporting tool is a little basic and ad hoc reports aren’t very intuitive. That said, they add new features regularly. I also wish it had an interface with Quickbooks.

  • Bron van de reviewer 
  • Beoordeeld op 16-6-2020
Meredith W.
CEO
Horeca, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    2/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    1/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    1/5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 17-10-2019

"Don’t do it"

Opmerkingen: I’m beyond disappointed and frustrated.

Pluspunten: User friendly, when we switched to this software the creators that also work in our industry were the owners. They were wonderful, then it got sold-twice.

Minpunten: The current owners are a credit card processing company and all they care about is cashing in on their fees. They have no empathy for business owners in our industry and they are failing fast. The software neglected to deduct credits off of packages for 2 days last month costing their clients thousands, anytime someone would post about this in their Facebook group it was deleted. How shady can you get?

Antwoord van de leverancier

van Gingr op 5-12-2019

Hi Meredith. Thank you for the review. We are sorry Gingr wasn't the right fit for you personally.

1st, to address a few facts: (1) Gingr was sold (once) to Togetherwork (TW), an independent holding company of niche software companies like Gingr. TW is not a credit card processing company.

Our primary founder and developer stayed, as have most of us. While TW is mostly hands off, they do provide new resources for us to grow & provide more value to our customers. For example, this year we hired (3) developers, (3) onboarding specialists and (3) support staff. This is a very positive move for the long term future of Gingr and our customers - it's good to know you can rely on a stable company for years to come.

Yes, we had a bug related to the deduction of package credits. This bug was fixed within 48 hours, and we helped all customers that needed it to mitigate the impact.

Our private FB group is open to positive & constructive contributions for fellow Gingr users.

  • Bron van de reviewer 
  • Beoordeeld op 17-10-2019
Amanda E.
Vet manager
Diergeneeskunde, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 13-3-2020

"Gingr review"

Opmerkingen: Booking numerous reservations. Inputting a bunch of pet profiles.

Pluspunten: Good software. User friendly. Simple to figure out, easy to input information. Documents are easily scanned.

Minpunten: This software doesn’t integrate with veterinary software. Gingr can be very glitchy. Everytime there is a new update gingr shuts down.

Antwoord van de leverancier

van Gingr op 13-3-2020

Hi Amanda, thank you for your review. We are pleased to have earned your high marks, especially with regards to Ease of Use, Features and Customer Support.

True we don't integrate with veterinary software at this time - unfortunately these other companies do not want to integrate ;( - we keep asking them to!

If you have any issues with 'glitchy', please reach out to our Support Team so they can help you - it sounds like you may need a little 'tune up' on your settings.

Also, please note, Gingr does NOT 'go down' with a new update. These are seamless, and our uptime is 99.99% - the best in pet software!

  • Bron van de reviewer 
  • Beoordeeld op 13-3-2020