Confluence

Our knowledge base

Opmerkingen: We were having problems to share information, and some users were not getting the right information. Knowing that we have a tool for information sharing like Confluence, we create a plan to start documenting all our processes, and now they are available across the company.

Pluspunten:

It is very useful to share all our documentation and knowledge base. All the users are now able to get updated information, and can share any documentation with the team.

Minpunten:

It can become a bit slow sometimes, causing the pages to take longer to load and look for information.

Overwogen alternatieven: Microsoft SharePoint

Redenen om voor Confluence te kiezen: We were looking for a better documentation and information sharing tool

Overgestapt van: Microsoft SharePoint en Microsoft OneNote

Redenen om over te stappen op Confluence: It was the better option for our company, thinking on how robust is the tool.

For best documentation management and kb

Opmerkingen: Beyond the initial getting use to period, this is a easy, robust and professional tool and must for all IT teams. With integration to other agile processes and quick documentation this makes it a MUST have tool.

Pluspunten:

Excellent interface, regular updates and keeping up with industry changes. Considering wide spread use of the software, often it reduces training time for new starters

Minpunten:

It will be lovely to see some of form of article review date (or expiry date) and with that some automation to notify original publisher to review it.

Overwogen alternatieven: Azure DevOps Server en ClickUp

Redenen om over te stappen op Confluence: Initially, for it's integration with JIRA but soon realised it's more than just a tag along software and has it's own benefits.

A good product for knowledge management

Opmerkingen: It is good, sometimes looks very intimidating to a new user. Could have been better but no major complaints if you start using it.

Pluspunten:

The directory structure in which documents can be stored makes it very intuitive to understand the documentation.

Minpunten:

Editor could have been better. Something like Notion has a very good editor with very intuitive user experience and support for lot of things using a simple slash command.

A place to store all your knowledge articles.

Opmerkingen: Confluence provides a great user experience because of the functionalities and macros feature it provided. Documentation for users and integration with other applications like Jira makes it much more user friendly and easy to use.

Pluspunten:

Confluence is a great tool for the knowledge management and all document creation. Various macros opportunities which provided by confluence is really a great support in managing the documents and integrate other applications data over confluence.

Minpunten:

Sometimes we do notice issues with Confluence notification screens and many a times it creates issues for us. It would be great if Atlassian improves this feature.

Overwogen alternatieven: Google Drive

Redenen om over te stappen op Confluence: Confluence is easy to use and since this is an atlassian product and provide various macros opportunities which can help with project management and we can easily call Jira data on confluence as well.

A strong collaborative tool for teams

Pluspunten:

Confluence makes creating and editing pages easy. It has a great range of features, and formatting pages to suit business needs is straight forward to do. The ability to organise these spaces is generally good as well. The ability to collaborate in real time on pages is a great feature for remote teams

Minpunten:

Some of the load times on pages are slow, but once open performance is excellent. Organising pages across spaces is not always straight forward