Wat is Skilljar Customer Education?
Educate, engage, and retain everyone you do business with. Skilljar is the leading external LMS because it is purpose-built for customer and partner education, our powerful software integrates with all the tools you care about, and we are obsessed with making our customers successful.
Companies who care about product adoption and customer success--like Tableau, DocuSign, Twilio, Procore, and Gong.io--use Skilljar.
Wie gebruikt Skilljar Customer Education?
Skilljar's platform is purpose-built for external training. The easy-to-use interface is designed for organizations training customers, partners and other external users at scale.
Waar kan Skilljar Customer Education worden geïmplementeerd?
Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobiel)
Over de leverancier
- Skilljar
- Gevestigd in Seattle, VS
- Opgericht in 2013
- Telefonische ondersteuning
- Chatten
Beschikbaar in deze landen
Australië, Canada, Verenigd Koninkrijk, Verenigde Staten
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Over de leverancier
- Skilljar
- Gevestigd in Seattle, VS
- Opgericht in 2013
- Telefonische ondersteuning
- Chatten
Beschikbaar in deze landen
Australië, Canada, Verenigd Koninkrijk, Verenigde Staten
Video's en afbeeldingen van Skilljar Customer Education
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Functies van Skilljar Customer Education
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Reviews over Skilljar Customer Education
Geverifieerde reviewer
Awesome Learning Management Tool
Opmerkingen: Overall the system is great and accomplishes what we need. It allows us to post training material for our clients and partners to use. Its easy to post items on the back end and to make changes and you can find support on any topics you need help with.
Pluspunten:
The customer service and support is amazing and they also have a huge portal of learning videos and reading material to quickly learning things yourself.
Minpunten:
Giving someone access is daunting, it would be easier if you could allow a specific domain and anyone that signs up with that domain can have access or something that isn't so manual.
Jason A.
Slick UX Check. Integration with my CRM, Check. Able to sell courses to the public,Triple check!
Opmerkingen: I can grow my business through continued exposure, subscription or a la carte course sales, and can therefore grow my education/training team by showing a return on the investment in the form of renewable revenue.
Pluspunten:
I like how Skilljar is easy for learners to use. Because their focus is on training your customers learners, there is some killer functionality around exposing (and selling) education content to any and all users. The reporting dashboard is great and helps my customers understand how their people are progressing. The look and feel of the site is great and with editable CSS, very customizable. The most important thing is that there is an integration that sends data FROM Skilljar TO my CRM database, when for most other LMSs, it is the other way around. Because of this, I can use my education and the training site as a prospecting tool. I can even create promo codes for serious prospective customers if they want to see what some of our paid content looks like. I can then market to these learners, understand when a customer has dropped off in their engagement, or get notified when a new line-of-business is interested, to maybe be able to increase their renewal!
Minpunten:
There is some limitations with their learning validation methods that could be improved. Quiz question types are currently limited, and there is no native way that learners cannot upload content for evaluation you have to use a third party solution like Box or Google Drive.
Elizabeth S.
There's gotta be a better way
Opmerkingen: I would like Skilljar to be easier to use on the administrative end. Really, it isn't that complicated to design sessions and websites, but Skilljar makes it a constant hassle. Between coding changing constantly or their entire system updating, I feel like I'm always having to check on the sites I built, even if I personally have no updates to make.
Pluspunten:
Skilljar does make it possible for several different sessions to run at once. It is easy for the user to navigate and does present like a "typical" website.
Minpunten:
The design end of this product is difficult. The coding is constantly changing from what is inserted and it's nearly impossible to copy and paste anything without it changing. It also seems antiquated and not fresh and up-to-date.
Loren A.
Highly responsive and supportive as we transition from scrappy startup to mature business.
Opmerkingen: Demand Gen and awareness of our platform as we were entering the market. There was a guided set of videos that showed how and why our platform would help our customers. As we became more mature, we were able to connect login ID's to our SaaS platform, use real eLearning formats like SCORM and track user education.
Pluspunten:
Great customer support! Skilljar is easy to use, host and track for non-technical or non-education roles and companies. The format and guidance of the product pushes users to good learning architecture. Out of the box ability to charge for training, capture analytics and create courses. Great API support to tie into other platforms.
Minpunten:
Limited in comparison to typical LMS solutions. Customization to match our company look and style is challenging. Taking bulk actions or detailed customization, like URL link crafting is not available to the user. You need to involve customer support or a CSM. Limited customization of reporting and no push reports.
Pat D.
Skilljar is a great partner - responsive to our business requirements and very agile. Very happy.
Opmerkingen: Higher customer satisfaction, growing training revenue stream, and increased training consumption.
Pluspunten:
Skilljar provides our customers with modern, mobile friendly user experience. It also aligns well with our go-to-market model (we sell an all-you-can-eat subscription to our self-paced micro-learning). Out of the box integrations help it fit nicely into our organizations tools (Okta/SSO, Salesforce, and Marketo). Their Rest API allows us to quickly build integrations into other systems (such as GainSight for CSM visibility into training consumption).
Minpunten:
We had some challenges with the Saleforce integration because we are not a SaaS solution so connecting "student" objects to "contacts" to "accounts" was not easy/smooth.
