Smartsupp
Wat is Smartsupp?
Smartsupp Live-chat stelt je in staat om een persoonlijk gesprek te starten met je websitebezoekers en hen in tevreden klanten te veranderen.
Dit is een van de meest populaire livechatprogramma's, met 284.000 actieve gebruikers wereldwijd. Profiteer van de geavanceerde functies zoals automatische berichten, bezoekersregistratie of gedetailleerde statistieken.
Je klanten surfen op dit moment op je website. Maak een VOOR ALTIJD GRATIS account aan en begin vandaag nog met hen te chatten.
Wie gebruikt Smartsupp?
Bedrijven die een persoonlijk gesprek met hun websitebezoekers willen beginnen en ze willen veranderen in tevreden klanten.
Twijfels over Smartsupp?
Vergelijk met een populair alternatief
Smartsupp
Andere goede alternatieven voor Smartsupp
Reviews over Smartsupp
Luca
Overwogen alternatieven:
GREAT WEB CHAT
Opmerkingen: We have been with them for 2 years and the service satisfies us.
Pluspunten:
Low prices, good customer support, video recording on the site.
Minpunten:
Missing the possibility to send attachments or more integration with the cms (example prestashop)
Reactie Smartsupp
4 jaar geleden
Hello, Luca, thanks a lot for your review. We are glad you have been with us for 2 years now and we hear your concerns. The file-sharing option will be ready in the new chat widget, which should be out this month. You can read more about what new chat widget brings here: www.smartsupp.com/blog/new-smartsupp-widget/ We became an official partner of prestashop and the integration is available. You can find it here: https://www.smartsupp.com/help/#integrations All the best, Michaela
ángel
Great tool but difficult to measure
Opmerkingen: I have had a very good experience. I have made many sales with this tool. It helps a lot with customer service.
Pluspunten:
I like that i can chat in live with my costumers. I recover some purchase with this tool. You can integrated this tool with your ecommerce. I integrated it with Prestashop and works excelent
Minpunten:
It´is very difficult to measure with Google Analytics. You don´t know the origin of this conversion
Stephan
Overwogen alternatieven:
Got to exspensive
Opmerkingen: We are solving communication issues
Pluspunten:
I like that you can close a sale on the go mobile
Minpunten:
When i started it was 15 dollars now it is almost double making it very unafforable for most south africans.
Marc
Overwogen alternatieven:
Good software, but the pricing structure does not always apply to us
Opmerkingen: We are happy the way it works.. Not much to complain
Pluspunten:
Pretty simple to use. You get the necessary steps quickly.
Minpunten:
A renewed Magento Module would be nice, as it would help people to use it without trying to implement code into CMS
Sourav
Overwogen alternatieven:
Review of Smartsupp
Opmerkingen: It's good as per their cost.
Pluspunten:
It is very easy to implement, deploy and invite agents. UI is very transparent and clear, response time is very nice to have.
Minpunten:
There nothing as such deeply dislike I do have, but in terms some features is missing Like, Topics, Automation and Group these are to be there to fully utilize that
