Firm Central

Firm Central

door Thomson Reuters

Wie gebruikt Firm Central?

Solo en kleine advocatenkantoren op zoek naar een volledig geïntegreerd, cloudgebaseerd praktijkbeheersysteem.

Wat is Firm Central?

Het cloudgebaseerd praktijkbeheer van Firm Central biedt een intuïtieve end-to-end oplossing om vanaf elke locatie alle aspecten van je praktijk te beheren, inclusief contacten, agenda, taken, documenten, tijd en facturering, boekhouding en financiën, rapportage en meer. Exclusieve functies zijn onder meer automatische opmaak van documenten, KeyCite-vlaggen en -koppelingen toevoegen – wat een goede juridische status garandeert – met volledige tekstzoekfunctie, om snel en nauwkeurig te vinden wat je nodig hebt. Intelligent geïntegreerd met Westlaw-tools.

Firm Central - Details

Thomson Reuters

http://legalsolutions.thomsonreuters.com/law-products/

Firm Central - Prijsoverzicht

Firm Central vanaf US$ 40,00/maand. Firm Central heeft geen gratis versie maar biedt wel een gratis proefperiode. Hieronder vindt u extra prijsinformatie voor Firm Central.

Beginprijs

US$ 40,00/maand

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Training

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Online

Functies van Firm Central

Advocaten software
Beheer van juridische zaken
CRM
Conflictbeheer
Contractbeheer
Documentbeheer
E-mailbeheer
Factureren
Kalenderbeheer
Klantenportal
Taakbeheer
Tijd bijhouden
Vertrouwensadministratie
Archiveren en retentie
Contractbeheer
Documenten indexeren
Documenten samenstellen
Documenten taggen
Samenwerking
Toegangsopties
Versiebheer
Zoeken in gehele tekst
Conflictbeheer
Gevalsgedefinieerde tijdmeters
Herinneringen
Meerdere vestigingen
Op regels gebaseerde planning
Personeelskalender
Status bijhouden
Taakbeheer
Voltooiing bijhouden
Administratiebeheer
Automatische facturering
Casusbeheer
Documentbeheer
Kalenderbeheer
Klantenportal
Onkosten bijhouden
Tijd bijhouden
Casusnotities
Conflictbeheer
Contractbeheer
Documentbeheer
E-mailbeheer
Factureren
Kalenderbeheer
Klantenbeheer
Onkosten bijhouden
Registerbeheer
Taakbeheer
Tijd bijhouden
Vertrouwensadministratie

Reviews van Firm Central

5 van 61 reviews worden weergegeven

In totaal
3.7/5
Gebruiksgemak
3.5/5
Klantenservice
4/5
Functies
3.5/5
Waar voor je geld
3.4/5
Michael R.
President
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 30-5-2018

"Project management team has been incredible and made our transition seamless."

Opmerkingen: Total firm management from one platform and scalable for a big firm with lots of cases. Project management team has been an absolute godsend for us!

Pluspunten: The platform is so intuitive and the customization is superb. The system is quick and we have everything we need at our fingertips to run our firm for the foreseeable future. I am blown away by how professional, prompt and helpful Project management team assigned to my account has been.I can't say enough good things about the team. they have gone above and beyond what I expected from Firm Central and stepped into the shoes of the tech assigned for my migration since he was away on vacation. Team helped us troubleshoot the migration process and we are up and running already with over 730 active lawsuits! AMAZING CUSTOMER SERVICE!

Minpunten: I would love a "batch" time entry option for the cases in which one task has been performed/applies to all.

Antwoord van de leverancier

van Thomson Reuters op 4-6-2018

Hello Michael,
Thank you very much for for the positive review of Firm Central. We are thrilled to hear that you've had such a positive customer experience! Please utilize the many resources we have available as you continue to use the product and don't hesitate to reach out with questions. Thank you for your business!

  • Bron van de reviewer 
  • Beoordeeld op 30-5-2018
Nate P.
Legal Operations Manager
Juridische dienstverlening, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    3/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 26-8-2019

"Excellent Case Management Software if integrated with Westlaw & Custom Forms etc."

Opmerkingen: Overall, our firm has had a great experience with Firm Central, but that is largely because of the additional add on products we integrated with Firm Central (Custom Form Builder, Company Investigator, Westlaw). If it was not for those seamlessly integrating with each matter it would not be worth the price.

Pluspunten: This is a great Case Management system if your willing to invest the money to purchase the add on's like Custom Forms, Westlaw, Company investigator and etc. It can get extremely expensive however, our Firm saw the financial benefits in several ways once we committed to using all its features. The biggest benefit was the ability to automate the Custom Form Builder from data out of Firm Central.

Minpunten: The Firm Central Plug in for Outlook was terrible and unreliable. Firm Central should have put more focus on that aspect of the software because Lawyers and law firms live out of their email.

  • Bron van de reviewer 
  • Beoordeeld op 26-8-2019
Bryce edward P.
Legal Assistant
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 10-5-2018

"A great system that may one day be magnificent."

Opmerkingen: Client/Matter management and organization. Document builder. Time/Expense billing and accounting.

Pluspunten: Potentially any firm could be run on Firm Central almost exclusively. It's designed to contain anything and everything a firm could administratively need, and succeeds on most levels in that regard. Customer service has been exceptional as well. Each member of the team that I have spoken to has been consistently helpful. In situations where they could not help me with my concerns, they took the information I provided back to their team to implement features on my recommendation - they even called me personally and excitedly announced the implementation of those features.

Minpunten: Some of the features show great potential; however, they remain half-measures and are therefore left underutilized. For example, the platform offers a cloud drive functionality that automatically creates folders for each client and matter - but then nothing is actually saved in those folders automatically. The document builder only saves user input, not the document itself, and so the document must be downloaded and saved manually - and you're going to want to save them locally anyways, because anything saved in the Firm Central drive cannot be consistently accessed by other applications (e.g. e-filing service websites). There are many other ambitious features here that will remain underutilized, but I've seen improvements just in the few months that I've been working with the program. Time will tell if these features will be fully implemented and incorporated into Firm Central's functionality.

Antwoord van de leverancier

van Thomson Reuters op 15-5-2018

Dear Mr. Edward,
We appreciate you taking the time to write a product review for Firm Central. We are happy to hear that most of the functionality is working very well for you. We will pass along your comments to the product development team as we prioritize enhancements based on our users feedback. Thank you very much for being a valued customer of Firm Central!

  • Bron van de reviewer 
  • Beoordeeld op 10-5-2018
David S.
Managing Attorney
Rechtspraktijk, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Beoordeeld op 29-9-2017

"A Good Start "

Opmerkingen: It gave us a strong platform to work from

Pluspunten: I like the look and feel of the program. I like the stability. I love Deadline Assistant and I love the West Support

Minpunten: I really dislike the program because it has no email integration. Given that this is Firm Central, not having an email integration is not very "CENTRAL". I need a color-coded calendar, I also need an app that I actually can use on my smartphone. The current semi app really is not a good fit.

Antwoord van de leverancier

van Thomson Reuters op 5-10-2017

Dear Attorney Sergi,
Thank you for taking the time to review Firm Central. We are glad to hear it is generally is a good fit for your firm! We carefully listen to customer feedback and we're happy to say that desktop calendar integration does exist including a two-way sync with Outlook that as of this week, will now allow for color coding on your website calendars and on your desktop. To get the color coding on your desktop calendar please go to the Firm Central support page and download the most recent software release. Please call us with any questions at 1-888-287-8537. Thank you for being a valued customer!

  • Bron van de reviewer 
  • Beoordeeld op 29-9-2017
Mark W.
Attorney/Owner
Juridische dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 23-8-2016

"My 2 1/2 Year Experience With Firm Central"

Opmerkingen: Overall, I have been pleased with the features offered by Firm Central. I like the ease of saving and retrieving files stored in matters, and it is fairly easy to open new client files and matters.

Pluspunten: Creating client files and sub-files. It is pretty intuitive, and I can find just about everything that I have saved. The Technical Support is great, and I usually have a very short wait to get in to talk with them. They have always been helpful.

Minpunten: I can't rename emails that I have saved in Firm Central, so searching for an email I saved 6 months ago is pretty time consuming and hit or miss. I can rename any Word or Excel file I want, but I can't change a name or date on an Outlook email. That makes no sense to me.

  • Bron van de reviewer 
  • Beoordeeld op 23-8-2016