NetSuite CRM

Wie gebruikt NetSuite CRM?

NetSuite is ideaal voor kleine tot middelgrote bedrijven.

Wat is NetSuite CRM?

NetSuites CRM+ is een complete frontoffice oplossing die een realtime, 360 graden beeld van je klanten ontgrendelt. CRM+ integreert je klantgerichte activiteiten naadloos met toepassingen voor boekhouding, e-commerce, magazijn en verzending om je volledige verkoopproces en klantlevenscyclus te ondersteunen, beginnend bij een lead, naar opportunity, verkooporder, uitvoering, vernieuwing, upsell, cross-sell en ondersteuning.

NetSuite CRM - Details

NetSuite

http://www.netsuite.com

Opgericht in 1998

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NetSuite CRM - prijsoverzicht

NetSuite CRM heeft geen gratis versie en biedt geen gratis proefperiode.


Gratis versie

Nee

Gratis proef

Nee

NetSuite CRM - implementatie en ondersteuning

Ondersteuning

  • 24/7 (contact met medewerker)
  • Online

Implementatie

  • Cloud, SaaS, Web

Training

  • Persoonlijk
  • Live online
  • Webinars
  • Documentatie

Functies van NetSuite CRM

  • Documenten opslaan
  • E-mailmarketing
  • Integratie van marketingautomatisering
  • Integratie van sociale media
  • Interne chatintegratie
  • Kalender-/herinneringssysteem
  • Leads genereren
  • Leadscoring
  • Mobiele toegang
  • Offertes en voorstellen
  • Segmentering
  • Taakbeheer
  • Territoriumbeheer

Bekijk de volledige lijst van CRM-systemen

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Reviews van NetSuite CRM

Lees alle reviews

Gemiddelde score

Gebruiksgemak 3,8
Klantenservice 3,6
Functies 4
Waar voor je geld 3,5

Software beoordelen

Deel je ervaringen met andere softwarekopers.

Schrijf een review!
Alfredo G.
Infraestructure Departament
Telecommunicatie, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    Zonder beoordeling
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 9-11-2015

"Accurate Budget Projects"

Opmerkingen: Thinking about business, data and time, all are gold to take decisions, to know what is business and what’s not, NetSuite CRM let you to capture all the data inside their modules, to see the real cost of the business to develop and the budget necessary to launch each project, once you know this you can have the decisions on your hands, or real approximately cost, Netsuite CRM can integrate all real ongoing operations, within several departments (Sales Force, Inventory and Supply departments, Infrastructure ). With this tool you could have the accurate information of work needed on to start something, the integration of all the departments of the company inside this tool could make you run faster through your daily operation. All departments have their place in this party, all departments are important to make your business grow. With this you just have to worry about the process, to make this happen.

Pluspunten: The integration with several departments is very efficient, when you are handling projects inside a projectized enterprise, you need to integrate several departments with many people involved, with this tool, you can organize the work, to fill in each part the parth whom it concern to each one of the team. In our case (operations department), we use the Location cost Module, and it is a very efficient module for us, we capture all the data collected on our site survey, and the module tell us, the cost, and all the infrastructure needed to build the project, and if something are missing in our stock, logistics and materials can be awarded of the material needed to buy, all by the same system; After this step, all the information is delivered to Sales Force to make the negotiation, and then make the things happens.

Minpunten: Sometimes, you have to take your time to into the needs of the projects to have the accurate information that you need. Sometimes, this process could be annoying, but it's worth it, you will save so much time and headache pills after all of this. And remember this system is very flexible.
Sometimes another cons for this tool is the speed, it runs slow, even when you have a high speed internet connection, so don´t be anxious or desperate when you are working on this tool.

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 9-11-2015
Timothy Y.
Brand Manager
Levensmiddelen- en drankenindustrie, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    4 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 12-7-2019

"Versatility and functionality"

Opmerkingen: Generally fast, user-friendly and well-supported. Versatile and has functionality for everything imaginable, if one has the knowledge or time to learn how to e.g. write SQL.

Pluspunten: Highly customizable, web-based, allowed for different roles and accessibility, reporting and scheduling capabilities were a huge factor.

Minpunten: It can be very challenging to create advanced reports or searches

  • Bron van de reviewer 
  • Beoordeeld op 12-7-2019
Alexis C.
E-commerce Specialist
Automotive, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    2 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    3 /5
  • Waarschijnlijkheid van aanbeveling
    5/10
  • Bron van de reviewer 
  • Beoordeeld op 7-11-2020

"Extensive CRM"

Pluspunten: You can literally do everything from marketing, to customer service, to sales in one program.

Minpunten: This CRM can be overwhelming to new or small businesses that are not familiar with automated workflows or site integration.

  • Bron van de reviewer 
  • Beoordeeld op 7-11-2020
Steve B.
IT Manager
Consumentengoederen, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    3 /5
  • Gebruiksgemak
    1 /5
  • Functies en functionaliteit
    2 /5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    1/10
  • Bron van de reviewer 
  • Beoordeeld op 31-1-2020

"NetSuite CRM needs improvement"

Pluspunten: It has a lot of detail for each customer/account and since it is part of NetSuite you don't have to deal with the sync process of using another program.

Minpunten: Very difficult to use and nothing is user friendly. Adding calendar events, notes, etc. are just eacy to enter or lookup. The mobile app is basically non-functional as it only give the very basic information on each account. There is no way to schedule routes.

  • Bron van de reviewer 
  • Beoordeeld op 31-1-2020
Jessie M.
Director of Community Development
Schoolleiding, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    4 /5
  • Waar voor je geld
    4 /5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 20-6-2018

"Managed inquires and converted leads using software"

Opmerkingen: It's great for creating a centralized space to manage, track and convert leads through the admissions process. The tracking capability is fantastic and is a great to for creating transparency in terms of lead management. Upper managers can see how many leads sales reps receive and see which leads haven't been "touched." Fantastic for bigger for-profit schools that manage a higher volume of leads and inquiries.

Pluspunten: This software really helped centralize the inquiry and lead phase our admissions process. Netsuite is great for organizing and prioritizing higher volume number of leads (15-20 per day) to ensure that those leads don't fall through the cracks. It was also a great resource for tracking sales day-by-day, week-over-week, year over year etc.

Minpunten: As with any CRM it takes a few weeks to build confidence in pulling reports, properly labelling inquires. There's a lot of clicking and attention to detail that's required in order to make sure that the orders flow through the admissions process. This isn't a software you would want you staff to learn on the fly; give them the tools and resources so that you can keep the data clean and have consistency with established processes.

  • Bron van de reviewer 
  • Beoordeeld op 20-6-2018