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Ellucian
Wat is Ellucian?
Ontworpen voor hoger onderwijs. Ellucian werkt met meer dan 2500 instellingen in meer dan 50 landen om de activiteiten te verbeteren en de ervaring voor meer dan 20 miljoen studenten te verrijken. Als marktleider op het gebied van technologie voor hoger onderwijs is het portfolio van Ellucian zeer uitgebreid en gebaseerd op de best practices van de scholengemeenschap en de 50 jaar ervaring van het bedrijf.
Wie gebruikt Ellucian?
Instellingen voor hoger onderwijs, van alle soorten.
Twijfels over Ellucian?
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Ellucian
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Reviews over Ellucian
Very stable software used by best higher ed. institutes
Opmerkingen:
Ellucian Banner has provided our students and staff with a single application that manages aspects of course registration, work, bills, payments, grades, academic status.
Single sign on module was extremely helpful
Pluspunten:
It is a high-end software. Very stable. It integrates with the Microsoft LDAP. We have been using it for student and employee account management in term of course registration, tax forms, billing, salaries, student employment, grading, transcripts. It has very secure and solid database which is essential for the above mentioned matters.
Minpunten:
Managing it requires training. It is not easy to administer. The price is very high compared to competing software in the higher education sector.
Good product. . .maybe?
Opmerkingen: Neutral to negative. Massive additional costs during deployment, a tendency to confusion among the supposed "experts" around how basic pieces of the software worked, forced third party software changes that were unnecessary and expensive, and a quote that was clearly lowballed with the expectation that we'd end up paying on the back end for additional products that we didn't know were needed made this whole process less than good.
Pluspunten:
We liked the idea of a connected suite that worked with most of our existing software.
Minpunten:
The consultants were very much at odds with each other and added confusion to the process. It also turns out that it didn't work with our existing software even when the vendors were listed as compatible on the Ellucian partner site. It also turns out that some of our 3rd party software would have worked, but we were told that it wouldn't. In the end the confusion and lack of understanding/ability from Ellucian consultants cost us tens of thousands of additional dollars during our deployment.
Used to be better
Opmerkingen: 5-8 years ago Ellucian was a solid product and worked great but since being forced to move to the cloud the quality just isn't the same. Part of this could be all of the changes the Department of Education has implemented over the past couple of years and in that regard Ellucian is doing a good job of adapting.
Pluspunten:
When the financial aid module is working it does a pretty good job of what we need it to.
Minpunten:
Now that we are in 'the cloud' customer service has taken a nosedive and it takes forever to updates installed.
Ellucian for Community College
Opmerkingen: In the beginning I had to constantly keep my list of instructions handy if I wanted to enter a requisition for a purchase order, now its easy because I've done so many. Practice makes perfect!!!!
Pluspunten:
I liked how you can add features, customize it for the needs of the institution. I work for a small college and we don't need all the extra features that the larger colleges might implement.
Minpunten:
It can be a little difficult to navigate for the beginner. Unless the user knows what they want there is a chance of getting lost. Ive been using the software for about 4 years now and i sometimes get lost or have to search for specific information. There is no menu with a list of options. So I guess what I'm saying is that it would be nice if it was more user friendly, easier to navigate.
Provide more support for end users!
Opmerkingen: The underlying system is robust and stable, but difficult to manage, especially in terms of data entry and updates. Making changes can have unanticipated ripple effects.
Pluspunten:
The end user product has good visual flow and is designed to protect student data.
Minpunten:
This is not an intuitive system, especially to users making a transition from the company's older product which was not visually or logically similar at all. Support materials are not adequate on the web site, unless you are a (paying) implementation team member.
