NetSuite

Great ERP

Opmerkingen: Help us at a time we were growing the company, so right now we are more efficient and have real time data because of Netsuite.

Pluspunten:

- Very Robust and Fully customizable - Have an API and so connect with third party and other tools you use internally can be definitely doable. - Multiple currencies, locations and internationalization help you when you have to access in different subsidiaries - Have great tools for making reports The support have been great the last 2 or 3 times I used it.

Minpunten:

- Sometimes tends to be slow, It seems like that was a problem with the implementation but in general it feel slow. - The UI looks old, but does what you need. - The documentation is really heavy and sometimes is hard to find things there.

100% Cloud Based Solution from the start

Opmerkingen: Great overall experience with the software. We have found it to be easy to use, its configurable to meet our needs and a solution we can grow with. Overall good value, reasonably low cost feature rich completely cloud based ERP system.

Pluspunten:

Product is completely cloud based and easy to use. Updates to software are automatic and painless. Do not need an IT Staff to support it. We've been using for 8 years and haven't needed any dedicated full-time IT staff. Features are rich and it is highly customizable to meet your company's needs.

Minpunten:

Owned by Oracle now. Cost keeps increasing.

Overwogen alternatieven: Openbravo, SYSPRO, Sage Intacct, Epicor for Distribution, Brightpearl en JD Edwards EnterpriseOne

Redenen om voor NetSuite te kiezen: Wanted cloud solution with multi-company and multi-currency capabilities.

Overgestapt van: AccountEdge

Redenen om over te stappen op NetSuite: 100% cloud based from beginning, most configurable and easy to use.

Lots of Potential for Large Businesses, but Not a Good Fit for Small Businesses

Opmerkingen: For small businesses, I would not recommend Netsuite. The licensing is very expensive, and you ideally need a certified Netsuite professional on staff in order to utilize the software to its full potential. The customer service experience was also lacking, but that tends to be ubiquitous across most platforms of this genre. For big businesses that can dedicate staff to the maintenance and configuration of the application, there are endless possibilities, and you are likely to find everything you need all in one software bundle. For everyone else, however, I would suggest a more economical option.

Pluspunten:

Netsuite has seemingly endless business uses and integrations, and can perform a wide variety of tasks from basic accounting to project management. The system itself is very customizable to meet your specific business needs, with a variety of different service add-ons available for and additional fees. When used correctly, Netsuite can potentially be a one-stop shop for all of your primary business functions, and is adjustable to accommodate virtually every user role possible.

Minpunten:

Netsuite is very expensive, even for its basic feature package. The licensing fees increase each year automatically, and there is little room to negotiate with your account manager. In my experience, customer service has been less than satisfactory, and you are constantly tossed back and forth between departments whenever there is an issue. The customization process for the application is also extremely complex, so if you do not participate in formal training program for the software, you may have a difficult time setting up your desired features.

Overwogen alternatieven: QuickBooks Online Advanced

Redenen om over te stappen op NetSuite: We switched from QuickBooks online over to Netsuite to gain access to more services, but then eventually switched back to QuickBooks because Netsuite was too expensive and complex.

Great product for a Small / Medium Bussiness

Opmerkingen: Since I have experience in implementing ERPs, it was fairly easy to implement and train the personnel, after a few months the company runs smoothly and with great KPIs.

Pluspunten:

- It was very standardized and easy to implement in the company once we know what we needed - Specific modules help you focus on the company's needs - Data Management is robust, allowing to have a clean Data Base - Oracle provides an excellent customer service - We didn't need many it specialists to implement the ERP

Minpunten:

- Price is high - Being standardized not allow for much customization - Sometimes adding another module is difficult because the tools is a little strict - Tool is weak for specialized industries such a manufacturer, warehouse and specialized technical business.

Overwogen alternatieven: SAP S/4HANA Cloud

Redenen om voor NetSuite te kiezen: We needed better integration and customer support.

Overgestapt van: Odoo

Redenen om over te stappen op NetSuite: I knew NetSuit which improve my project to succedd

NetSuite was a big leap forward for us.

Opmerkingen: Once you get comfortable with the navigation and understand the workflows, it's easy to use. I'll give credit to NetSuite/Oracle for the help forum. Needed to add some functionality to the purchasing process (tracking whether POs have been acknowledged by the vendor, so I can follow up if not). Had a vague idea how to do it, but posted on the forum. One day later a NetSuite guru had posted a step-by-step process that 100% nailed it.

Pluspunten:

It's a web-based ERP, so it does basically anything you ask it to (or are will to pay for it to do). Once you get the hang of it, it's an awesome tool for ordering, receiving, production planning, accounting, etc. Customizable dashboard puts the right info in front of me.

Minpunten:

1. It's web-based, but it's slowwwwwwww. Far and away the slowest software I use on my desktop (Mac). Sign in on the iPad Pro? It'll add an hour to my day waiting for page loads. 2. Everything costs extra. We currently pay for a third-party software to connect our Shopify store to NetSuite. Heard there was now a native NetSuite-Shopify connection. Tried to connect - turns out, you've got to pay for that too. Don't get me wrong - it's powerful stuff, but anything that's not part of the basic package is going to cost you. Negotiate!