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Wat is eZee Absolute?

eZee Absolute is een compleet cloudgebaseerd PMS-systeem voor hotels dat helpt bij het automatiseren van activiteiten vanaf de frontoffice, backoffice, check-in, check-out, reserveringen, facturering, schoonmaak en nog veel meer. eZee Absolute helpt hotels om de gastervaring die ze bieden te verbeteren en hun inkomsten te verhogen.

eZee Absolute is perfect voor accommodaties van elke omvang, d.w.z. hotels, motels, pensions, bed en breakfasts, service- en boetiekappartementen, herbergen en zelfs hotelgroepen.

Wie gebruikt eZee Absolute?

Horecasector - hotels, motels, resorts, pensions, bed en breakfasts, lodges, herbergen, kleine tot grote hotelketens, clubs, flats, villa's, en service- en boetiekappartementen.

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Twijfels over eZee Absolute? Vergelijk met een populair alternatief

eZee Absolute

eZee Absolute

4,6 (330)
US$ 50,00
maand
Gratis versie
Gratis proefversie
40
Geen integraties gevonden
4,5 (330)
4,6 (330)
4,7 (330)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 53,00
maand
Gratis versie
Gratis proefversie
54
Geen integraties gevonden
3,7 (622)
4,1 (622)
4,3 (622)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over eZee Absolute

Gemiddelde score

In totaal
4,6
Gebruiksgemak
4,5
Klantenservice
4,7
Functies
4,5
Prijs-kwaliteitverhouding
4,6

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Shaharuzzaman
Shaharuzzaman
Assistant Manager in Bangladesh
Geverifieerde LinkedIn-gebruiker
Horeca, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great Experience with eZee Absolute

5,0 4 jaar geleden

Pluspunten:

I familiar with eZee Absolute from my last organization. I liked most of this PMS features, such as - Revenue Management System, OTA Management, Booking engine, Reporting system, Sales & Reservation module. Being a sales man I always prefer easy and smooth operating system, which is totally providing by eZee Absolute. specially I would like to share one thing about eZee Absolute supporting team - they are very much smart and supportive. If I found any kind of difficulties, I can find out myself through YouTube tutorial. On YouTube lots of tutorial available. eZee Absolute PMS is fully internet based PMS, that's way i can always use this PMS from my laptop or mobile from Outside of property.

Minpunten:

eZee Absolute is little bit slow due to fully internet based PMS. Sometime i found myself waiting for Hi Speed connection for access eZee Absolute. They should think about alternative way like desktop based.

Reactie eZee Technosys

4 jaar geleden

Hi Shaharuzzaman, Thank you for your detailed review. We're glad to know that you find eZee Absolute easy to use and it's meeting your expectations. Addressing your cons, we will surely share this to the concerned team. At eZee, we're always trying to enhance our products and improve the user experience. And we assure you that with time, you will not face any such issues; and have a seamless experience with us. If you'd like to share any more suggestions, please drop an email on [email protected]. Regards, Team eZee.

Hicham
Hicham
front office manager in Marokko
Geverifieerde LinkedIn-gebruiker
Horeca, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

User friendly PMS

4,0 3 jaar geleden

Opmerkingen: the PMS is excellent for small to medium properties , my overall experience is quite positive

Pluspunten:

the PMS is one of the most user friendly on the market , easy to set up rates , room categories and much more

Minpunten:

Ezee absolut is still under constent improvement from the ezee team , need more detailed reports as well as front desk options

Reactie eZee Technosys

3 jaar geleden

Hi Hicham, Thank you so much for your review. We constantly work on enhancing our software and reporting aspect is also considering. We promise you to keep imparting our best services. Regards, Team eZee

Harsh
Business head in India
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Excellent customer service and product

5,0 2 maanden geleden

Opmerkingen: Good product excellent customer service

Pluspunten:

Their product is good but their customer service is even better. [sensitive content hidden] my relationship manager is excellent and gets things resolved immediately

Minpunten:

Setup is quite long and can be complicated

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: GetApp

Incompetent Integration Team

1,0 2 jaar geleden

Pluspunten:

I liked previous version better. It was easy to click on "Today", then 15-day view, 30-day view. Now they have "Compact" and "Cozy". What a headache to make weekly reservations! The updated version is difficult to make/extend reservations by scrolling left-right on stay view window. No comments section that previous version had. Folio view does not work on my Safari, I had to switch to FireFox browser, the support team could not figured it out. There was no training provided to new version. Ugh, poor implementation. I like that now each scroll bar has an icon to see if a guest has a balance, it was a good update.

Minpunten:

The integration team is inexperienced. I obtained new gateway provider (Authorize.net, pretty big company), its a company that process credit card payments on our booking website and then sends the information back to Ezee absolute so we can see that payment was made. A year ago the engineer who connected my ezee reservations to Authorize.net did it in a few days. Now, this year its been a nightmare. I cannot explain how upset my whole team is. We have 2 motels and both websites for bookings are useless because engineer cannot connect new Authorize.net accounts to Ezee reservations. Its been more than 2 weeks. I am emailing, calling, chatting with ezee absolute team- its not getting me anywhere. I contacted Authorize.net myself, figured out that Response/Relay URL was not specified by ezee engineer in Authorize.net and that is the reason there is no connection. I emailed what needs to be done to ezee Development team what needs to be done from the moment I opened the ticket few weeks ago. It still not working. I am frustrated and disappointed. We are loosing money. Guests are upset. Its a nightmare. We are getting phone reservations from guests. Its ridiculous. I asked that ticket to be reassigned to a different engineer, I asked my issue to be escalated. My ticket number is [SENSITIVE CONTENT]. It feels like nobody cares. Yes, they talk to you politely, but there is no progress. I am considering researching other Hotel Management Softwares because I cannot afford this type of support.

Abhinav
Director in India
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best hospitality solution in india which I have used.

5,0 3 maanden geleden

Opmerkingen: Overall it is the best. Once you learn and had command on the process and modules it serves you at upmost.

Pluspunten:

Detailing to the concept of hospitality. Hospitality is a complex industry and ezee has been so far the best to reach next to the complete solution.

Minpunten:

It's very long process to learn as to many things in a place.