Wat is Accelo?

Accelo combineert de belangrijkste behoeften van je verkoop, projectmanagement, provisies, servicetickets en samenwerking op één platform voor kleine tot middelgrote dienstverlenende bedrijven, en maakt het vervolgens eenvoudig om werk toe te wijzen, de voortgang bij te houden, en in realtime budgetten en winstgevendheid te bekijken. Accelo helpt je zicht te krijgen op de prestaties van je gehele bedrijf, zodat je moeiteloos het werk kunt leveren dat je klanten waarderen.

Wie gebruikt Accelo?

Voor elke professionele dienstenorganisatie die klanten van dienst is en facturen indient voor bestede tijd. Accelo stroomlijnt alle klantenserviceprocessen op één plek en beheert teamplanningen en projecten.

Waar kan Accelo worden geïmplementeerd?

Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)

Over de leverancier

  • Accelo
  • Gevestigd in San Francisco, VS
  • Opgericht in 2011
  • Telefonische ondersteuning
  • Chatten

Beschikbaar in deze landen

Australië, Canada, Ierland, Nieuw-Zeeland, Verenigd Koninkrijk en nog 1 andere

Talen

Engels

Over de leverancier

  • Accelo
  • Gevestigd in San Francisco, VS
  • Opgericht in 2011
  • Telefonische ondersteuning
  • Chatten

Beschikbaar in deze landen

Australië, Canada, Ierland, Nieuw-Zeeland, Verenigd Koninkrijk en nog 1 andere

Talen

Engels

Video's en afbeeldingen van Accelo

Accelo Software - 1
Accelo Software - 2
Accelo Software - 3
Accelo Software - 4
Accelo Software - 5
Nog 6 andere bekijken
Accelo-video
Accelo Software - 1
Accelo Software - 2
Accelo Software - 3
Accelo Software - 4
Accelo Software - 5

Vergelijk de kosten van Accelo met soortgelijke producten

US$ 24,00/maand
Gratis versie
Gratis proef
US$ 50,00/maand
Gratis versie
Gratis proef
US$ 50,00/maand
Gratis versie
Gratis proef
N.v.t
Gratis versie
Gratis proef

Functies van Accelo

  • Aanpasbare branding
  • Aanpasbare facturen
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Aanpasbare velden
  • Activiteiten volgen
  • Activiteitendashboard
  • Automatisering van bedrijfsprocessen
  • Batchverwerking
  • Beheer van Service Level Agreements (SLA's)
  • Beheer van problemen
  • Beheer van supporttickets
  • Beheer van vergaderingen
  • Beheer van verkooppipeline
  • Belastingberekening
  • Bestanden delen
  • Bestandsbeheer
  • Betalingen verwerken
  • Budgetbeheer
  • Budgettering/prognoses
  • CRM
  • Campagneanalytics
  • Campagnebeheer
  • Capaciteitsbeheer
  • Compliance bijhouden
  • Contactenbeheer
  • Contactendatabase
  • Contract- en licentiebeheer
  • Controle van goedkeuringsbeheer
  • Documentbeheer
  • Documenten opslaan
  • E-mailbeheer
  • E-mailmarketing
  • E-mails omzetten naar taken
  • Externe ondersteuning
  • Facturen opstellen
  • Factureren
  • Factuurgeschiedenis
  • Factuurverwerking
  • Financieel beheer
  • Financiële analyse
  • Gantt-/tijdlijnweergave
  • Gedeelde contacten
  • Gegevens importeren en exporteren
  • Grafische workfloweditor
  • Incidentenbeheer
  • Inkooporderbeheer
  • Integratie in de administratie
  • Integratie van sociale media
  • Integraties van derden
  • Interactie bijhouden
  • Kalender-/herinneringssysteem
  • Kalenderbeheer
  • Kanban-bord
  • Kansenbehee
  • Kennisbankbeheer
  • Klanten volgen
  • Klantenbeheer
  • Klantendatabase
  • Klantenportal
  • Kosten van voltooiing bijhouden
  • Leadkwalificatie
  • Leads beheren
  • Leads vastleggen
  • Leadsegmentering
  • Leveranciersbeheer
  • Markeren
  • Marketingautomatisering
  • Meerdere valuta's
  • Mobiele toegang
  • Offertes
  • Onkosten bijhouden
  • Online betalingen
  • Online facturering
  • Opmerkingen/notities
  • Percentage-voltooid bijhouden
  • Personalisatie
  • Personeelsbeheer
  • Plannen
  • Portefeuillebeheer
  • Prestatiemeetwaarden
  • Priorisering
  • Prognose
  • Projectbeheer
  • Projecten bijhouden
  • Projectplanning
  • Rapportage en analyse
  • Rapportage en statistieken
  • Rapportage van bezettingsgraad
  • Rapportage/projecten volgen
  • Realtime gegevens
  • Resourceaanvraag
  • Resourcebeheer
  • Resources plannen
  • Samenwerkingstools
  • Schattingen
  • Segmentering
  • Slepen en neerzetten
  • Status bijhouden
  • Subtaken maken
  • Taakbeheer
  • Taakplanning
  • Taakvoortgang bijhouden
  • Taken bewerken en bijwerken
  • Taken importeren
  • Taken labelen
  • Territoriumbeheer
  • Terugkerende taken
  • Tijd bijhouden
  • Tijd en onkosten bijhouden
  • Toegang en controle op afstand
  • Toegangsopties/machtigingen
  • Tools voor exploratie
  • Vaardigheden bijhouden
  • Veranderingsbeheer
  • Vergoedingenbeheer
  • Verkoopgoedkeuring
  • Waarschuwingen/Meldingen
  • Workflowbeheer
  • Workflowconfiguratie
  • Zelfserviceportal
  • Zoeken/filteren

Alternatieven voor Accelo

monday.com is een cloudgebaseerd Work OS waar teams hun projecten en dagelijkse werkzaamheden uitvoeren, of ze nu op kantoor, thuis of onderweg zijn. Meer informatie over monday.com
Scoro is de meest uitgebreide oplossing voor project- en bedrijfsmanagement voor professionele en creatieve diensten. Meer informatie over Scoro
Eén platform voor al je projectmanagementbehoeften; van offertes tot urenstaten, het bijhouden van projecten en kostenberekening, rapportage en meer.
Easy Projects is een cloudgebaseerd PPM-platform voor snel evoluerende teams binnen middelgrote organisaties en grote ondernemingen. Meer informatie over Easy Projects
Uitgeroepen tot meest toonaangevende projectmanagementoplossing door Gartner. "Mavenlink is mijn go-to voor projectmanagement" - Forbes
PSA-hulpmiddelen van de volgende generatie. Compleet Professional Services Automation-pakket voor software- en servicesbedrijven.
Furious is a complete and intuitive solution to manage and control your teams, your service company or your start-up.
Open source set van geïntegreerde zakelijke toepassingen voor CRM, POS, website, e-commerce, verkoop, accounting, magazijn, HR, project en marketing. Meer informatie over Odoo
Uitgebreide cloudgebaseerde managementoplossing voor bedrijven. Inclusief boekhouding, CRM, projecten, HR, enz., op elk apparaat.
Axelor is een krachtige open source ERP, CRM en BPM bestaande uit meer dan 30 geïntegreerde modules die flexibel en eenvoudig aan te passen zijn.
Volledig aanpasbaar, cloudgebaseerd CRM-systeem bestaande uit verkoop, marketing, projectmanagement, HR, helpdesk, facturering en clouds.
Hoogwaardige oplossing ontworpen voor effectieve samenwerking, communicatie, sociale netwerken en workflow- en kennisbeheer. Meer informatie over Bitrix24
Ravetree is an award-winning work management solution for project-driven organizations.

Reviews over Accelo

Gemiddelde score

In totaal
4,5
Gebruiksgemak
4,1
Klantenservice
4,4
Functies
4,4
Waar voor je geld
4,3

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Meredith C.
Meredith C.
COO in VS
Geverifieerde LinkedIn-gebruiker
Financiële dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

The Best CRM!

5 3 jaar geleden

Opmerkingen: We've centralized several different services into a single place with Accelo streamlining our work and eliminating loss of data.

Pluspunten:

Ease of use, completely customizable, thoughtful and useful features!

Minpunten:

I wish I would have found it so much earlier than I did!

James G.
President in VS
Human Resources, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Opitimized and Automated our Workflow

5 2 jaar geleden

Opmerkingen: Automated our business process from sale, to project, to billing. All of our team can interface and contribute seamlessly at any stage of the project. The price point is perfect and the Accelo support has been amazing.

Pluspunten:

We switched to Accelo after using other inferior products for 18 years. We have been pleased with the front-to-back automation that is now seamlessly running critical portions of our business. With Accelo, we have been able to place several business functions on one platform, where before, we had to use several products to accomplish the same thing - with little or no automation. We are now more automated and productive. Our team loves the product! With the current COVID pandemic, we have found ourselves having to do more with less. To meet these new challenges, we are taking full advantage of Accelo's Expert Services Program and have partnered with an Accelo Implementation Manager. The benefits to our team and bottom-line were immediate. When this crisis is over, we will recover quicker and grow our business with more confidence using the software.

Minpunten:

We love the software. As others have stated, we wish that we had been using it years ago.

Michelle T.
Director in Nieuw-Zeeland
Consumentengoederen, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Hidden Charge - US$800 charge when you want to sign up

5 vorige maand Nieuw

Opmerkingen: Customer service took long to come back when we wanted to proceed with plan. The non-upfront US$800 hidden charge - were were shocked when told of this.It wasn't mentioned anywhere on the website. this has created a very positive experience and turned it into a very negative one.

Pluspunten:

We enjoyed it a lot during trial and was about to sign up. The monthly rate advertised did not mention there is a initial start up US$800 fee and you are forced to speak to a consultant and pay this fee to get started. You can't sign up direclty like other SAAS. Big warning. wasted a lot of our time. Should have brought this up to us upfront.

Minpunten:

The non-upfront US$800 hidden charge - were were shocked when told of this.It wasn't mentioned anywhere on the website.

Daniel D.
Australië
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

Run away! Terrible quality updates and the worst customer service. False advertising of integrations

2 6 jaar geleden

Opmerkingen: The first reason we chose AffinityLive, now Accelo due to what was a great set of tutorials and video demos.
We requested a live demo as they offer on their site however we we're keen to do a live demo and paid for a single subscription for a month so we could start trialling it until our request for a demo was requested. The front line tech I spoke to said I was ineligable for a demo as I had already purchased the product. The training videos are ancient or totally missing large parts of the product as they update so much so frequently its almost a new product every few weeks....
We we're flat out refused any demo despite it being advertised on their site.
The actual product was nothing like the demo video so a live demo really would have helped us get off to a flying start.
The second reason we committed to an early purchase in good faith that a live demo would be provided, was because it advertised integrations with Kaseya and Maxfocus that I was later told by both those businesses and staff at Accelo no longer worked. They are still advertised on the page despite my multiple complaints about the false advertising (Maxfocus has been Logic now for 6 months and they still advertise the integration on their homepage).
Our account manager spoke to us three times in 14 months. Once when we had complaints about the lack of a demo which he also refused and then again to help us cancel our subscription, then one more time when they took a payment a month after we had cancelled our subscription and requested a refund.... Staff have no idea about their own product as it changes so drastically so often. A huge billing overhaul left us unable to invoice for three weeks! This was the final straw for us. We organised an export of most of our data (about 10 different exports required) but had missed the time on projects, we requested a copy of this data but they had deleted it all just three weeks later and were unable/unwilling to provide any policy document on data retention. The CEO is the rudest person I've ever spoken to. All sorts of threats about the first amendment despite me being Australian, them having an Australian office and being bound by Australian consumer law. The product is useless out of the box unless you purchase every premium and module they have. We were paying around $450AU each month for 2 techs! We're now using Atera at $89 per tech with integrated RMM with unlimited endpoints! Staff are amazing! couldnt be happier!

Reactie Accelo

3 jaar geleden

Daniel was obviously quite upset when he wrote this review. Unfortunately, it didn't represent reality at the time or since. Daniel's claim re: continuing to charge him and take payment after cancellation is mistaken, which he subsequently admitted: "My apologies, we're using Xero and it had lined up a debit with Accelo instead of the correct payment." Daniel's claim re: the CEO issuing threats is also mistaken. The only one making threats in the interaction between Daniel and Accelo was Daniel - he threatened to take legal action by specific deadlines if we didn't change our website: "Please remove the false advertising within 2 weeks.. or I will lodge my original claim with fair trading". We politely declined to modify our speech to fit with his (incorrect) opinions and reminded him that as a US company we have rights to free speech. While it is a shame that Accelo wasn't able to help Daniel's business, this review is not fair or accurate by the reviewers private admissions.

Kevin H.
Senior Software Engineer in VS
Computersoftware, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent Management Tool for Manage Project

5 4 maanden geleden

Pluspunten:

It's capacity to handle various activities with various customers, and even house various tasks with a similar customer. This permits me to follow how much work I've finished with every customer on a granular level, versus the time dispensed for the task.

Minpunten:

That would most likely be the manner in which I need to look for authoritative errands when I really want them. Since they're not relegated 100% of the time to me I actually need to pull them up on the inquiry bar. Additionally, I think that it is unwieldy to deal with every one of the new windows that accelo opens when I make a period passage.

Reactie Accelo

vorige maand

Thanks Kevin for the great feedback! We'd love for you to share any additional information on the usability or your ideal experience when it comes to searching or completing work, within our Ideas Forum (ideas.accelo.com). We have some exciting integrations in the pipeline - so stay tuned. Thanks for being a part of the Accelo community.