ecomdash

Wie gebruikt ecomdash?

Kleine en middelgrote bedrijven die verkopen op meerdere marktplaatsen met zeer complexe orderverwerking-, voorraad- en backend gegevensintegratiebehoeften die op zoek zijn naar een betaalbare softwareoplossing.

Wat is ecomdash?

Ecomdash is een softwarebedrijf voor voorraadbeheer en orderafhandeling dat je de mogelijkheid biedt om al je online verkoopkanalen vanuit één dashboard te beheren. Coördineer verkopen en voorraadniveaus op platforms zoals eBay, Amazon, Etsy en meer met rapportage en automatische synchronisatie. De software is ideaal voor kleine tot middelgrote bedrijven en wordt geleverd met gratis 15 dagen proefversie en advies. Alle ecomdash-klanten ontvangen een gratis Pitney Bowes-account. Dat heeft een jaarlijkse waarde van $ 180.

ecomdash - Details

ecomdash

http://www.ecomdash.com

Opgericht in 2012

ecomdash-video
Play
-thumb
-thumb
-thumb
-thumb
-thumb

ecomdash - prijsoverzicht

ecomdash heeft geen gratis versie maar biedt wel een gratis proefperiode. ecomdash betaalde versie vanaf US$ 60,00/maand.


Beginprijs

US$ 60,00/maand

Gratis versie

Nee

Gratis proef

Ja

ecomdash deployment and support

Ondersteuning

  • Kantooruren
  • Online

Implementatie

  • Cloud, SaaS, Web

Training

  • Live online
  • Webinars
  • Documentatie

Functies van ecomdash

  • Dropshippingservices
  • Klantenservicebeheer
  • Leveranciersbeheer
  • Orderbeheer
  • Prijsoptimalisatie
  • Productinformatiebeheer
  • Rapportage en analyse
  • Sourcingbeheer
  • Transport bijhouden
  • eCommerce-integratie

Bekijk de volledige lijst van Dropshipping software

  • Catalogusbeheer
  • E-mailmarketing
  • Gegevenssynchronisatie
  • Kanaalbeheer
  • M-commerce
  • Marktplaatsintegratie
  • Orderbeheer
  • Promotiebeheer
  • Retourbeheer
  • SEO-beheer
  • Social commerce
  • Voorraadbeheer
  • Winkelwagen

Bekijk de volledige lijst van Multi-channel e-commerce software

  • Backorderbeheer
  • Beheer van speciale bestellingen
  • Bestellingen bijhouden
  • Catalogusbeheer
  • Orderinvoer
  • Orders afhandelen
  • Retourbeheer
  • Terugkerende orders
  • Vervoersbeheer
  • Voorraadbeheer

Bekijk de volledige lijst van Order management systemen

  • Beheer van meerdere kanalen
  • Beheer van productievoorraad
  • Beheer van retailvoorraad
  • Kitting
  • Leveranciersbeheer
  • Magazijnbeheer
  • Mobiele toegang
  • Nabestellingbeheer
  • Productidentificatie
  • Prognose
  • Rapportage en analyse
  • Voorraadoptimalisatie
  • Waarschuwingen/Meldingen

Bekijk de volledige lijst van Voorraadbeheer software

  • In- en uitchecken
  • Itembeheer
  • Kosten bijhouden
  • Leveranciersbeheer
  • Nabestellingbeheer
  • Prognose
  • SKU- en UPC-codes
  • Serienummers volgen
  • Streepjescodes/RFID
  • Voorraad bijhouden
  • Voorraadoptimalisatie

Bekijk de volledige lijst van Voorraadbeheersystemen

ecomdash alternatieven

Meer alternatieven voor ecomdash

Reviews van ecomdash

Read all reviews

Overall rating

3,9/5

Average score

Gebruiksgemak 3,6
Klantenservice 4
Functies 3,9
Waar voor je geld 4,1

Review software

Share your experiences with other software buyers.

Schrijf een review!
Sander K.
Owner
Consumentengoederen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 14-1-2019

"Highly capable with a learning curve"

Opmerkingen: Ecomdash has allowed our business to expand as we sell online B2C, B2B, brick-and-mortar, and at mobile locations. No other software handles this for us like ecomdash can.

Pluspunten: Ecomdash handles multi-channel inventory is a more comprehensive and flexible way than any other software we’ve tried.

Minpunten: The software is so capable that it also has a huge learning curve (we’ve been at it several years and still learn new things), and the interface isn’t very modern, nor is it mobile-friendly.

  • Bron van de reviewer 
  • Beoordeeld op 14-1-2019
Kyle P.
Owner
Kantoorbenodigdheden, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 23-9-2020

"Best inventory software"

Opmerkingen: Great experience

Pluspunten: Syncs all our websites super easily.
Great customer support.

Minpunten: They don’t always implement the things that people request.

Antwoord van de leverancier

van ecomdash op 30-9-2020

Hi Kyle,

Thanks so much for sharing your feedback! Our team will be happy to hear you've had a great experience.

Thanks again and we look forward to helping you grow your ecommerce business.

  • Bron van de reviewer 
  • Beoordeeld op 23-9-2020
Paul M.
General Manager
Machinebouw, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    3 /5
  • Gebruiksgemak
    2 /5
  • Functies en functionaliteit
    3 /5
  • Klantenondersteuning
    1 /5
  • Waar voor je geld
    3 /5
  • Waarschijnlijkheid van aanbeveling
    2/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 16-6-2020

"TOO MANY CHANGES!"

Opmerkingen: We loved it when it first came out. Now it is becoming a burden with all the big changes and bugs introduced at each change. Also, some of the changes seem to make no sense, such as when you view your products, you select All Products from the dropdown.. But Wait! you are not looking at ALL products. You have to select Show All to see ALL products. The interface used to be a lot cleaner and intuitive but now is a jumbled up mess. You can't do all things to a product from one place any more. You have to jump around too much. And no phone support! You would think that a company owned by Constant Contact would at least have SOME phone support. Chat and email takes far too long and too many sessions to fix problems. If I can find a reasonable alternative, we may have to leave.

Pluspunten: The fact that it integrates much of what a small multichannel business needs.

Minpunten: When we first started with Ecomdash almost 10 years ago, they were just getting started. They were eager to hear from users and were very responsive to problems. As time went on, more problems seemed to show up and "features" that made working with it more difficult started showing up. Now, seems like every "update" comes with a major bug that takes multiple chat sessions to resolve. Also, it seems that no one working there has ever actually started and run a small business based on some of the decisions they made. For example, they can't see the need for a "Paid" invoice to send our commercial customers!

Antwoord van de leverancier

van ecomdash op 25-6-2020

Dear Paul,

Thanks for sharing your feedback. We're sorry to hear such a long-term customer having this frustrating experience, but really appreciate you bringing this issue to our attention. We've sent your feedback to our product development team.

Someone from our customer success team will be contacting you shortly to learn more about your experience and to discuss the various changes we've made. We'd love to make things right if you give us another chance.

Thanks,
Ecomdash

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 16-6-2020
Stephen C.
Owner
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    4 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 5-8-2020

"Ecomdash for Inventory Managment"

Opmerkingen: We used to spend hours looking for things because we just had too many items to try to keep track of without some sort of structure. We tried to do something on our own, but we had a huge problem with consistency. Ecomdash took all of the mystification out of inventory management. It's very straight forward and easy to understand.

Pluspunten: I was really looking for inventory management software as I was having trouble keeping track of eBay inventory in three different warehouses. This software really fixed that problem for us. I'm also considering branching out to other channels soon and I'm convinced this is program will work well for that too.

Minpunten: The integration was difficult, but that was my fault. We had been using eBay's Custom Label field for item location. I realize now that I should have downloaded that data and cleared the field before I started. If I would have contacted Customer Service early on, I'm sure it would have been seamless transition. I don't expect to get good "Help Desk" service, but Ecomdash's customer service has been the best. Friendly, easy to understand, and technically adept.

Antwoord van de leverancier

van ecomdash op 18-8-2020

Hi Stephen,

Thanks so much for your positive feedback. Our team works hard to prioritize customer experience and satisfaction, so they'll be happy to hear your kind words.

Thanks again and we look forward to helping you continue to grow your online business.

  • Bron van de reviewer 
  • Beoordeeld op 5-8-2020
John B.
Owner
Publiceren, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    4 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 12-6-2020

"Very powerful, but not as intuitive as it should be."

Opmerkingen: It is very frustrating and confusing at first, since very little is intuitive. The BigCommerce sales channel had to be adjusted by the support staff on their end to make it work (and, of course, this is something you have to find out by complaining to support that it doesn't work! If a "contact us to finalize the BigCommerce settings" note was on the web site, it would have been much less frustrating.) Support woman [SENSITIVE CONTENT HIDDEN] is terrific. The other person I interacted with, much less so. (Terse and distracted. The first time I had him, I felt like I was interrupting his lunch or something and every reply was slow and grudging. I've had him again since, though, and he was better. Just don't try to chat with him at lunch time!)

Pluspunten: It integrates inventory management with multiple sales channels. I like being able to sync my BigCommerce store Amazon, eBay, and several others all at the same time.

Minpunten: It can be glacially slow. An update made it faster, but it's still much slower than (to pick a competitor) Inkfrog. I'm still deciding if I want to stick with Ecomdash, but I probably will. It has a steep learning curve, but gets easier as you figure things out. And it has a lot of features that I may want to use later, as my business grows.

Antwoord van de leverancier

van ecomdash op 22-6-2020

Hi John -

Thanks so much for your feedback. I'm happy to hear that we were able to get the BigCommerce integration working for you. I'll be sure to pass your experience, along with the other items you mentioned, over to our product team so they can continue to work on making it easier. We're working on adding more information/directions in the user interface to make it easier to use, so definitely reach out to our support team with any feedback! We're always looking for ways to improve the product.

Someone from our team will be reaching out to learn more about what you experienced. I hope you give us a chance to help grow your business! :)

Thanks,
Ecomdash

  • Bron van de reviewer 
  • Beoordeeld op 12-6-2020