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Wat is MightyCall?

Eerste indrukken tellen, vooral voor eigenaren van kleine bedrijven die hun bedrijven op een professionele manier proberen te presenteren aan potentiële klanten. MightyCall is een webgebaseerd PBX (private branch exchange, zakelijk telefoonsysteem)-platform dat professionals met kleine bedrijven kunnen gebruiken om een concurrentievoordeel te behalen.

MightyCall heeft concurrerende prijsopties en staat hiermee bovenaan de lijsten voor cloudgebaseerde zakelijke telefoonsystemen.

Wie gebruikt MightyCall?

Kleine en middelgrote ondernemers, geoptimaliseerd voor solo-ondernemers en bedrijven met maximaal 100 werknemers. Bedrijfseigenaren met een iOS- of Android-apparaat.

MightyCall Software - 1
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MightyCall Software - 4
MightyCall Software - 5

Twijfels over MightyCall? Vergelijk met een populair alternatief

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Voor dit product zijn geen functies beoordeeld door reviewers.

Reviews over MightyCall

Gemiddelde score

In totaal
3,8
Gebruiksgemak
3,8
Klantenservice
3,8
Functies
3,7
Prijs-kwaliteitverhouding
4,0

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Jordan
Jordan
Founder in VS
Geverifieerde LinkedIn-gebruiker
Vrije tijd, reizen en toerisme, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Packed with A Lot of Features

5,0 4 jaar geleden

Pluspunten:

The ability to auto record calls and easily configure menus was very helpful.

Minpunten:

It would be nice to be able to control call groups more than just having a list and also it would be nice to have the good music not start over every time someone is on hold but continuously play so that when put on hold they jumped in where it was.

Reactie CallCurrent

4 jaar geleden

Hey Jordan, Thanks for the review! We will look into various technical possibilities for extending call group flexibility within the system!

Timothy
Timothy
CFM in VS
Geverifieerde LinkedIn-gebruiker
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Solid Low-Cost (no pay-per-minute)

4,0 4 jaar geleden

Opmerkingen: We have not had any problems at all. Calls are easily identified. We can make calls from our toll-free number. Quality is perfect. No complaints.

Pluspunten:

It made it super easy to find a toll free vanity number. The cost was better than other providers and their plans are for an unlimited amount of minutes. The setup is very easy to do and intuitive. We were able to do a lot of very nice things with our phone system to make us sound like a huge company. Customer service was always right on, quick, and friendly.

Minpunten:

I wished there was a way that customers who called (while all lines were busy) could just wait forever until someone was available. Apparently, this is an expensive feature and the only softwares I found that could do this were exponentially more expensive. Also, I would have liked to be able to just type a script in the prompts and have a friendly voice read them for me. I think they offered voice over service, but with a fee.

Reactie CallCurrent

4 jaar geleden

Hey Timothy, Glad to hear the service is going well for you. Regarding the wait times, how has your experience using call queues been? Is that not helping keep customers on the line waiting enough?

Travis
CEO in VS
Architectuur en planning, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Eerder overwogen alternatieven:

Horrible Experience

2,0 5 jaar geleden

Opmerkingen: Horrible. I never spend the time to write a review but the aggression I have went through with this company is crazy!

Pluspunten:

There are a lot of features we ended up using such as the softphone, being able to access messages, voicemail and phone calls on the computer.

Minpunten:

Very very very slow. This is not just on my own forwarded phone either. The app for both Android and Apple are just down right terrible. There have been numerous dropped calls, in call recordings of our clients saying they can not hear us, and messages that never have been received. We have talked to support numerous times and their reply is usually saying it is a bug we are trying to fix. Thanks for letting us know. For the prime price that we were paying the support was terrible not to mention the service. We ended up just using this service through the computer for phone calls. What a hassle... Lastly, we ended up wanting to port our number to a different service. This was yet again another hassle. Finally we get the information we need to finish the port out and a few days later we get an email saying, "Phone Number Removed"! Now we cant port our phone number that all of our clients have been calling for more than 2 years.... So if you like a service that doesn't work, has poor support, steals your phone number when you decide to move to a different service, then MightyCall is perfect for you. Otherwise if your a normal business person that actually wants to be productive for your company then STAY AWAY! FAR AWAY!!!!

Reactie CallCurrent

5 jaar geleden

Hello Travis, Sorry your experience was so negative. Addressing your concerns: -There was a minor bug with our mobile app that you contacted us about in October 2018. The subsequent release fixed that bug and we didn't hear from you about call quality afterwards. -Porting a number requires an active account, which means the monthly fee needs to be paid. You can't stop using the service and get a port if you still owe part of the monthly cost (we don't charge cancellation fees, don't worry). -In your case however, we will activate your account to port out your number without requiring the fees you owe, but please not that we did in fact send you multiple emails informing you that your payment was past due and your account was at risk of being disabled. We are starting the porting process today. Good luck to your business in the future.

Sarah
Psychotherapist/Clinic Owner Operator in VS
Geestelijke gezondheidszorg, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Small Business/Clinic User Review

4,0 2 jaar geleden

Opmerkingen: My overall experience with MightyCall has been improved by the accessibility of their customer support as well as additional features of the plan. I switched from a different platform and they were able to activate my new plan immediately, creating a seamless transition.

Pluspunten:

This software allows each practitioner in my clinic to tailor their call flows to meet their individual needs. The additional option of adding a second phone number allowed me to branch out and assign a different phone number for a separate clinic that I am able to integrate with my original business. This reduced the need for creating a different user account and made the process very straightforward. It was also included in the cost of my plan, requiring no additional purchase to add a second business line.

Minpunten:

At times the app will not sync with my wireless earbuds or plug in headphones, and the option to use speaker phone is not always available.

Lindsay
Operations Director in VS
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Inexpensive and functional

5,0 3 jaar geleden

Opmerkingen: Customer service before setting this up and after has been helpful. It was easy to set up and we haven't had any issues since.

Pluspunten:

The price for our non-profit is perfect. We got rid of our desktop phones and everyone uses their cell phone or computer. Easy to set up. Great customer service. Number of Users and extensions.

Minpunten:

I have not encountered any problems yet.

Reactie CallCurrent

3 jaar geleden

Hey Lindsay, We're thrilled to hear the system has been working so well for you! Best of luck continuing to run your Non-profit!