Helpt Nederlandse bedrijven al 15 jaar
bij het vinden van de juiste software

Nederland Lokaal product
FareHarbor

FareHarbor

Nederland Lokaal product

Wat is FareHarbor?

FareHarbor is een krachtig reserveringssysteem dat is ontworpen voor reis- en activiteitenbedrijven van elke omvang. Het is ontworpen om gemak en efficiëntie te bieden voor elk aspect van je bedrijf, en het biedt op één centraal dashboard alle hulpmiddelen die je nodig hebt om je dagelijkse taken te beheren. Gebruik elk apparaat dat je maar wilt om klantinformatie te verzamelen, digitale ontheffingen te ondertekenen of een veilige betaling te accepteren. Doe dit alles met 24/7 ondersteuning door het vriendelijke klantensuccesteam.

Wie gebruikt FareHarbor?

Deze software is ontworpen in directe samenwerking met operators. Deelnemers vinden het gemak van boeken en omboeken de beste eigenschap, terwijl eigenaren de onbeperkte aangepaste rapporten en kostenbesparingen waarderen.

FareHarbor Software - 1

Twijfels over FareHarbor? Vergelijk met een populair alternatief

Netherlands
FareHarbor

FareHarbor

4,8 (1.108)
Lokaal product
US$ 0,01
eenmalig
Gratis versie
Gratis proefversie
67
8
4,6 (1.108)
4,7 (1.108)
4,9 (1.108)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 49,00
maand
Gratis versie
Gratis proefversie
45
1
4,5 (366)
4,7 (366)
4,7 (366)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

Andere goede alternatieven voor FareHarbor

Bókun
Functies met hoogste score
Betalingen verwerken
Centraal reserveringssysteem
Reserveringsbeheer
Eventbrite
Functies met hoogste score
Evenementplanning
Online registratie
Registratiebeheer
Xola
Functies met hoogste score
Betalingen verwerken
Klantenondersteuning
Online reserveren
SimplyBook.me
Functies met hoogste score
Afspraakplanning
Online reserveren
Realtime planning
Rezdy
Functies met hoogste score
Online reserveren
Reserveren van activiteiten
Reserveringsbeheer
Regiondo
Functies met hoogste score
Betalingen verwerken
Evenementplanning
Online reserveren
Shopify
Functies met hoogste score
Mobiele toegang
Orderbeheer
Winkelwagen
TicketSource
Functies met hoogste score
Evenementplanning
Evenementtickets
Tickets reserveren
SimpleTix
Functies met hoogste score
Online registratie
Registratiebeheer
Tickets reserveren

Reviews over FareHarbor

Gemiddelde score

In totaal
4,8
Gebruiksgemak
4,6
Klantenservice
4,9
Functies
4,6
Prijs-kwaliteitverhouding
4,7

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
María
Booking Manager
Geverifieerde LinkedIn-gebruiker
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Very easy to use!

5,0 2 jaar geleden
Bijschriften in het Nederlands beschikbaar in de videospeler
Emma
Emma
Owner in VK
Geverifieerde LinkedIn-gebruiker
Vrije tijd, reizen en toerisme, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Excellent service and product

5,0 5 jaar geleden

Opmerkingen: Overall, I really like Fareharbor - I like the way it looks when people book.

Pluspunten:

The customer service is amazing and fast On a day to day basis, it is easy to use and you can add all the information you need to for all your guides.

Minpunten:

I sometimes struggle with set up and amending items. We usually have to get Fareharbor to do some or all of the set up as we get some things wrong. Saying that, all you need to do is reach out to their service team and they usually sort it out in minutes.

Reactie FareHarbor Holdings

5 jaar geleden

Hello Emma - Thank you for posting this review! We are happy to hear that you've found our software easy to use and that you have had positive experiences working with our amazing Support Team. With that, we are always available and can help set up and amending your items or can schedule a team member to help train you on that specific function. Thanks!

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Recreatieve faciliteiten en diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Easy To Use Booking System With Great Customer Support

5,0 3 jaar geleden

Opmerkingen: Because it costs the company nothing and their customer service is top-notch I have nothing but great experiences with FareHarbor and the customers do not seem to mind the added fee for online booking as the booking numbers have gone up since implementing FareHarbor!

Pluspunten:

The team at FareHarbor made the transition to their product super easy. They listened to our requirements and configured the product to accommodate everything required. Both the frontend and backend of the product is easy to navigate and use for both customers and administrators. It integrated with the website with no problems.

Minpunten:

Their fee is pretty steep in my opinion. It's charged to the customer booking, but I don't like the amount of the fee no matter who it is passed on to!

Reactie FareHarbor Holdings

3 jaar geleden

Hello - Thank you for taking the time to share your review with us! We are thrilled to hear you had a great experience working with our Customer Support teams and you've found our Dashboard easy to use. We aim to make your life easier! We understand your feedback regarding the fee, however our experience shows that this fee does not affect your conversions! Once again, thank you for sharing this review with us. If you have any additional questions, please do not hesitate to reach out!

Brooke
Owner in VS
Recreatieve faciliteiten en diensten, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Zero Customer Service

1,0 vorige maand Nieuw

Opmerkingen: Starting my own business and wanted to use FareHarbor for my bookings. Had the Zoom call, answered the questions that were emailed to me and then….. NOTHING!!! They just disappeared. I’ve emailed, called, messaged and I get the standard reply of someone will get back to you. Bummer I thought this would be the easiest part of opening my business. Disappointing.

Pluspunten:

What I liked about FareHarbor when I’ve used it at my other jobs was the ease of use.

Minpunten:

Zero Customer Support. Can’t get a human on the phone.

Nomfundo
Student in Zuid-Afrika
Consumentendiensten, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

WANT YO BE THE BEST IN BUSINESS USE FAREHABOR

5,0 2 maanden geleden

Opmerkingen: It is the best thing I have in my business. It makes my work easy and fast and also enjoyable.

Pluspunten:

24/7 availability it helps because customers are not available at the same time. Gives the best customer service with no crashes. Instant review.

Minpunten:

I have no regrets no doubts even with payments this is great.

Craig
Owner in Amerikaanse Maagdeneilanden
Recreatieve faciliteiten en diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Great fit for a medium sized tour operator

5,0 vorig jaar

Opmerkingen: Overall FareHarbor is our source of truth for all things about our reservations, our scheduled tours and our guide assignment. I now use one of the FarHarbor reports as the basis for guide compensation, so it is fully integrated into our business operations. My interactions with their support organization have been very satisfying.

Pluspunten:

We do almost 2,000 bookings for over 6,000 guests each year, I can't imagine doing that volume of transactions with a system that is not as complete as FareHarbor. The speed of the hosted environment keeps up with our check-in flow, and the system seemlessly integrates with our website for online booking. Fully 2/3rds of our bookings and over half of our passengers book online, so that is critical.

Minpunten:

I think that FareHarbor could invest in improving its reporting capabilities, other than basic quantitative reports I see very little in the way of insightful reporting coming out of the application. It is flexible and does allow me to export into excel where I can do further analysis, but in general I view the reporting capabilities as rudimentary. There are some dimensions that are impossible to report against, although there are workaround using dashboard views.