AxisCare

AxisCare

door AxisCare Software

Wie gebruikt AxisCare?

Het ondersteunt de niet-medische, particuliere thuiszorgmarkt, inclusief instellingen die factureren aan Medicaid. Klanten van AxisCare verbeteren hun workflow, vereenvoudigen facturering en salarisadministratie, en hebben de beschikking over volledige rapportagecapaciteiten.

Wat is AxisCare?

Het webgebaseerde systeem van AxisCare is ontworpen voor niet-medische instellingen voor particulier gebruik en Medicaid, en is een zeer aanpasbare oplossing. Instellingen verschillen altijd van elkaar, dus waarom zou je je activiteiten aanpassen aan onbuigzame software? Met volledige planning, een mobiele GPS-app, automatische facturering, integratie van facturering/loonlijst, aangepaste formulieren en rapportage, is AxisCare zeer flexibele en gebruiksvriendelijke planningssoftware in de thuiszorg.

AxisCare - Details

AxisCare Software

http://axiscare.com/

Opgericht in 2011

AxisCare - Prijsoverzicht

AxisCare heeft geen gratis versie maar biedt wel een gratis proefperiode. AxisCare betaalde versie vanaf US$ 125,00/maand.

Beginprijs

US$ 125,00/maand

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van AxisCare

Medische thuiszorgsoftware
Beheer van claims
Beheer van patiëntdossiers
Compliancebeheer
Elektronische handtekening
Factureren
Mobiele toegang
Payrollbeheer
Plannen
Tijd bijhouden per klant
Zorgplanbeheer
Bezoekverificatie
Factureren
Klantenbeheer
Payrollbeheer
Plannen
Veldcommunicatie
Verzekeringenbeheer
Zorgplanbeheer
Zorgverlenerbeheer

Reviews van AxisCare

5 van 502 reviews worden weergegeven

In totaal
4,7/5
Gebruiksgemak
4,5/5
Klantenservice
4,5/5
Functies
4,3/5
Waar voor je geld
4,5/5
Geverifieerde reviewer
Social Worker
Ziekenhuis- en gezondheidszorgbranche, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 9-9-2019

"Makes Scheduling a Breeze"

Opmerkingen: AxisCare makes home care business a breeze. From scheduling to plan of care updates to billing everything is seamless.

Pluspunten: AxisCare is wonderful all around, but what I like most about it is the ease of scheduling clients. I am able to schedule sessions, change/cancel sessions, add in notes for those scheduled visits and so forth. AxisCare also allows users to easily set up and alter clients plans of care, alerts on birthdays, shows gaps in scheduling for clients and so forth. I have used many different types of software designed for home care agencies and AxisCare is one of the easiest ones to learn in my opinion. The customer service is also phenomenal.

Minpunten: AxisCare occasionally runs slowly, but those days are few and far in between. Other than that there are no cons for me.

  • Bron van de reviewer 
  • Beoordeeld op 9-9-2019
Page C.
Owner
Ziekenhuis- en gezondheidszorgbranche, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 27-5-2020

"AxisCare is BY FAR the very BEST VALUE, it is the MOST VERSATILE, and BEST CUSTOMER SERVICE SOFTWARE"

Opmerkingen: I could not be happier! I love this software, and my team members in all three offices do as well. New team members have been able to learn this system incredibly fast. I can't imagine us ever using anything else!

Pluspunten: I love that it meets our needs in every way. It is easy to use. It is cloud based so it's function both inside and outside of the office. It's versatile and easy to customize. It's a great value. The customer service is off the charts incredible. I can't say enough good about it!

Minpunten: I want more reports... that's about it. They are continually surprising us as they adapt and grow, making it better and better all the time!

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 27-5-2020
Geverifieerde reviewer
OWNER
Ziekenhuis- en gezondheidszorgbranche, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    2/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 7-11-2019

"the cutomer support and billing is terrible"

Opmerkingen: We feel for the price this could be a great product but the way the service is being handled has our company very concerned and we actually are looking for other products to replace this company.

Pluspunten: The prodcut itself is not bad for the money but the service is terrible

Minpunten: The prodcut itself is not bad but they way the tickets are not handled, there is no trail t follow up. the forms dont work properly and they change our setting and funtions with out telling us causing issues for us and causing us to lose money. When we call and ask for a supervisor they will do everything to keep you from letting anyone know. I also have concerns about the billing and how its handled. They bill when they want to, no set dates and rep. is always off with sick kids and then has the nerve to put warnings that we have not paid and not take off after we pay and refuse to help our staff because we had a past balance and had payments scheduled and prmised to pay as soon as the benk allowed. Really concered about the direction that this company is going with the poor service and lack of polocies except making rules up as they go. Also the customer service reps are very rude and really dont want to hear what we say but just get us off the phone as soon as possible.

Antwoord van de leverancier

van AxisCare Software op 13-11-2019

Thank you for your review. I'm sorry to hear about your negative experience. We're normally known in the industry for our exceptional customer service, and we regret that we have not met your expectations. We always endeavor to answer calls and emails as they come in, and if we miss a call during normal business hours due to a high volume of calls, we try to return any voicemails left as quickly as possible.

Our Tech Help Desk personnel are trained to escalate any calls which request a supervisor to our Customer Support Director or escalate it further, as needed. If you have any issues with the tone of a call or email interaction you have had, please let us know immediately and we will be happy to look into it, address it, and resolve the issue thoroughly and quickly.

We are sorry to hear you have had a difficult experience with our billing policies. If you'd like to discuss this further, please call 800-528-6201 and ask for me, Micah Key, Director of Client Experience.

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 7-11-2019
Eileen H.
Owner / DIrector of Client Services
Gezondheid, wellness en fitness, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 14-5-2020

"Long Term User-Very Satisfied"

Opmerkingen: Overall they are great about adding new features, quick to respond to issues- although we are in different time zone so i have found that sometimes they are responding after we have closed for the day.

Pluspunten: It is an intuitive product - easy to teach and use. Love the Call log feature as I can check on what's going on in the office when I am not there.

Minpunten: Creating new forms is not as user friendly. Would like the ability to add or subtract from existing forms they create and have the ability to have a feature which enables us to send forms remotely like a DocuSign product

  • Bron van de reviewer 
  • Beoordeeld op 14-5-2020
Matthew C.
Executive Director
Ziekenhuis- en gezondheidszorgbranche, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 21-8-2018

"Fantastic Home Care Software! Scheduling Genius!!!"

Opmerkingen: AxisCare was easy for our agency to get started with and has been the best, safe, secure, and customizable solution we have seen. It has allowed our management, caregivers and our client families to all stay on the same page. AxisCare software helps add a modern professional edge to our Home Care agency.

Pluspunten: The scheduling features and functions are outstanding. For such an incredibly powerful software soulution, AxisCare is extremely intuitive and user friendly. We can have new scheduling managers up to speed in a short amount of time. The dashboard overviews allows management to track just about every detail you could possibly imagine or want.
The app, which is both Apple & Android compatible, is wonderful. It allows caregivers to clock in and out using a single tap. As an agency we can be confident that our caregivers are on site and ready to perform their duties (clients homes are geofenced, so they can only clock in at the house). The app works on both new and really old phones - a huge plus! The app also shows all the ADL’s which are tapped to indicate completion and the caregivers add their care notes directly into the app, which can then be verified online. We have so many caregivers comment how easy this system is compared to other agencies they have worked with.

Minpunten: Since we have been using AxisCare, there are continued improvements that have been added. Most I wouldn’t have thought of, but really appreciate them once they are released. By keeping on top of things and making upgrades, there are no cons we can report.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 21-8-2018