Wat is PhoneBurner?

Ondersteunt duizenden klanten en miljoenen telefoongesprekken. Met de krachtige nummerkiesfunctie van PhoneBurner bereik je 447% meer klanten per uur, zonder extra software. Gebruik deze CRM om prospects op efficiënte nieuwe manieren te beheren en te sorteren, of je kunt het platform integreren met Salesforce of je eigen CRM. Maak aangepaste nummerkiesknoppen om de workflow te stroomlijnen, onmiddellijk voicemails achter te laten en e-mails te verzenden. Houd bij hoeveel e-mails worden geopend en bijlagen bekeken. Registratie van gesprekken. Lokale ID. Gesprekken bijhouden en meer. Cloudgebaseerd platform.

Wie gebruikt PhoneBurner?

Verkoopprofessionals en MKB-klanten en teams die de telefoon als verkooptool gebruiken en het contactbeheer, de vervolgacties en verkoopworkflow willen vereenvoudigen.

PhoneBurner Software - 1 PhoneBurner Software - 2 PhoneBurner Software - 3 PhoneBurner Software - 4 PhoneBurner Software - 5

Twijfels over PhoneBurner? Vergelijk met een populair alternatief

PhoneBurner

PhoneBurner

4,8 (163)
Niet beschikbaar in jouw land
US$ 149,00
maand
Gratis versie
Gratis proefversie
131
18
4,8
(163)
4,6
(163)
4,8
(163)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Waar voor je geld
Klantenservice
Meeste beoordelingen
€ 40,00
maand
Gratis versie
Gratis proefversie
98
99
4,5
(335)
4,1
(335)
4,2
(335)

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Reviews over PhoneBurner

Gemiddelde score

In totaal
4,8
Gebruiksgemak
4,8
Klantenservice
4,8
Functies
4,6
Waar voor je geld
4,6

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
86%
4
11%
3
2%
1
1%
Mike
Mike
CEO in Canada
Geverifieerde LinkedIn-gebruiker
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

PhoneBurner An Amazing Product For Business

5,0 4 jaar geleden

Opmerkingen: The voicemail drop feature is unparalleled for time saving. One click and you're done and on to the next call. We are able to go through our calling list quickly and easily. Time saved on calling is essential with a small business like ours where we are handling more than one task with clients. Each call stays registered, follow up calling is done with ease. Customer Service was friendly and easy to work with. Highly recommended.

Pluspunten:

PhoneBurner makes calling and record keeping easy. We were able to see increase in productivity immediately. You can go from one call to the next immediately or there is the option to pause between calls to make notes.

Minpunten:

We haven't found anything we didn't like with PhoneBurner, there are constant improvements to the platform.

Alexandre
President in Canada
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Best customer service of all 7 call software I used. Outstanding.

5,0 3 jaar geleden

Opmerkingen: You pay for problems NOT happening. You pay for not having to fix issues. You pay for outstanding service. Phoneburner is my peace of mind.

Pluspunten:

I used 7 differents call softwares. I used : Five9, Vocalcom, Fenero, 3Clogic, AAvaz. Nothing compare to the service phoneburner gave me. With all other software, it oscillated between bad service, to outright fraud (Fenero was the worst). Not only everything work perfectly fine but when you got questions, a dedicated staff fix everything with you in a matters of seconds. With Five9, I spent up to 20 hours a weeks, trying to fix all the problems for 6 weeks until they just gave up and refunded me (I do give them credit for that).

Minpunten:

I would like to see a feature to listen, whisper and bargin. Especially to train my home based agents.

Reactie PhoneBurner

3 jaar geleden

Thanks so much Alexandre! We appreciate your business and look forward to continuing to support you and your team :)

Geverifieerde reviewer
CEO in Mexico
Geverifieerde LinkedIn-gebruiker
Telecommunicatie, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: GetApp

The Worst Support and Billing Team - Horrible Service

1,0 8 maanden geleden

Opmerkingen: By far the worst service in any business vertical that we have ever received. Customer Support/Tech Support departments are not the brightest individuals and have horrible people skills. The billing department is unable to create invoices that are required for tax purposes.

Pluspunten:

Nothing. Horrific software and service top to bottom.

Minpunten:

Entire new customer support and billing team.

Reactie PhoneBurner

8 maanden geleden

We take a lot of pride in how we support our clients and their success. Our customer service team works hard to help every customer, but repeated disparaging and disrespectful treatment of our team is not tolerated or acceptable. Detailed invoices are always available for all of our customers in their back office. We wish this user every success on another platform.

Eric
President in VS
Verzekeringen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A must have

5,0 3 maanden geleden

Opmerkingen: Great customer service.

Pluspunten:

Ease of use. Features are excellent Simple to get up and running quickly. Onboarding is well organized.

Minpunten:

All of features are well laid out and easy to use. No cons.

John
Owner in VS
Consumentendiensten, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

Making 400 calls per shift has never been easier

5,0 4 jaar geleden

Pluspunten:

This software is feature-rich and powerful. Employees save time by having their call queue preloaded for them. They can also choose who and how many people they want to call. The uses for PhoneBurner really are endless. They can be used for outbound sales as well as following up with customers. The onboarding help they give you is fantastic. Another huge plus is no minimum seats. The UI is fantastic.

Minpunten:

The menu could be organized a little better. I would really love if the report section had a link on the top so I could quickly track how my team is doing instead of the current configuration where it is buried a bit. Also, I would like it if they would add one more folder level. I have a tendency to segment my lists intensively so on the top level it gets a bit crowded.