Zoho Books

Gemakkelijke boekhouding voor zelfstandigen

Opmerkingen: Zoho books is reeds meer dan een jaar mijn primaire boekhoudssoftware, en het vergemakkelijkt de boekhouding erg.

Pluspunten:

Zoho Books maakt het makkelijk om offertes en facturen op te stellen en te verzenden. De documenten kunnen gepersonaliseerd worden om volledig in de huisstijl van het bedrijf te passen. Daarnaast kan Zoho Books online betalingen ontvangen voor de verzonden facturen, en is het makkelijk bij te houden welke facturen al betaald zijn en welke nog niet. Bovendien is het gemakkelijk dat Zoho Books integreert met je bankrekening, waardoor je betalingen die je via overschrijving ontvangt makkelijk kan linken aan facturen, alsook uitgaven kan opvolgen in Zoho Books.

Minpunten:

Voor mijn doeleinden beschikt Zoho Books over alle functies die ik kan wensen in een boekhoudprogramma. Een betere mobiele applicatie zou wel welkom zijn. De huidige app is niet geweldig goed in gebruiksgemak en functieset.

Brilliant Accounting and Book Keeping software!

Opmerkingen: Great! Not been using it long but it is a vast improvement on functionality and reporting compared to old software.

Pluspunten:

Love the customer portal! Our clients can use self service to manage their account with us and get all their invoice and payment records as well as access to documents like our T&Cs. The invoice generating is very quick and easy with lots of customisation and extra data collecting boxes. The app is reliable and easy to use with lots of functionality too. Retainer invoice function is great for us as we offer clients a promotion to top up their account in advance to receive discounts on future invoices so this works perfectly!

Minpunten:

There is no auto connection to my particular bank yet so can't connect it all automatically as I did with my previous software however it allows for bulk uploads so you can still reconcile everything.

Comprehensive Review of Zoho Books: The All-in-One Accounting Solution

Opmerkingen: Overall, the experience with Zoho Books is generally positive. The software is well-designed, user-friendly, and provides a range of features to support accounting and financial management. The integrations with other Zoho apps and tools are a big plus for businesses that already use Zoho products. The mobile app is also a useful feature for businesses that need to access financial information on the go.

Pluspunten:

I liked the following features of Zoho BooksUser-friendly interface with quick access to important featuresIntegrations with Zoho apps and third-party toolsAutomated invoicing and payment trackingMulti-currency supportBudgeting and financial reportingMobile app availableAffordable pricing, including a free planStrong customer support.

Minpunten:

Along with Pros, these are the limitations I faced:Limited inventory management featuresLack of advanced project management featuresBasic time tracking functionalitySome features can be confusing for new usersLimited integrations compared to other accounting softwareLimited customization options for invoices and other forms.

One of the worst customer support I have ever experienced

Pluspunten:

Till now, we haven't been able to get it to run for our business at all. They have failed to setup the software, its been 2 months since we bought Zoho books and they have failed to help us migrate our data. When we bought the tool we were promised that migration would be done for us. After waiting for 45 days, they replied saying you would have to migrate data yourself, here's the migration wizard. This migration wizard fails for unknown reasons. Since then following up since 3 days, no response.

Minpunten:

One of the worst customer success I have ever experienced. 1. They forced us to buy 12 months subscription saying migration won't be done unless we pay2. After buying the tool, its been 2 months but the data hasn't been migrated yet. They have failed in the following counts1. Not delivering on promised timelines2. They don't reply till the time customers call them multiple time for resolution. 3. Even if the call connects we are asked to wait for a call back. This callback promise is not a gaurantee that someone would call. We had to wait for 2-3 days sometimes that too we got a callback when we again called the support channel4. Their migration team has not even started the import process and today its 2 months since we bought the subscription5. Alternatively, we were asked to utilize a migration tool. This migration tool fails for unknown reasosns. 6. Now we are forced to jump through hoops to just get our subscription up and running.

Comprehensive & Adaptable Accounting Platform

Opmerkingen: Zoho Books offers a comprehensive, easy to use accounting platform that is well suited for businesses of all sizes. The setup is quick and intuitive and the platform is incredibly adaptable. However, customer service needs to be improved and the interface can be hard to navigate.

Pluspunten:

Zoho Books is an incredibly comprehensive and easy to use accounting platform. It provides a wide range of features that allow you to easily manage all aspects of your business finances. The setup is quick and intuitive and the platform is incredibly adaptable to meet the needs of any size business.

Minpunten:

The customer service is not always up to par and there have been reports of slow response times. Additionally, some users find the interface a bit cluttered and hard to navigate.