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Zen Planner
Wat is Zen Planner?
De yogastudio-software van Zen Planner biedt alles wat je nodig hebt om je passie voor yoga in te zetten voor een succesvol bedrijf. Het softwarepakket biedt betalingsverwerking, automatische facturering, apps voor medewerkers en leden, planning, retail, cadeaubonnen, automatisering, gedetailleerde rapporten en meer. De geïntegreerde, lead-genererende websites zijn specifiek ontworpen om je bedrijf te laten groeien.
Wie gebruikt Zen Planner?
Eigenaren van fitnessbedrijven die hun passie willen delen en hun tijd willen besteden aan het werk waar ze van houden, in plaats van achter een bureau te zitten voor de administratieve taken die nodig zijn om een bedrijf te runnen.
Twijfels over Zen Planner?
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Zen Planner
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Reviews over Zen Planner
Very Helpful Customer Service!!!
Opmerkingen: Zen Planner software has enabled our company to introduce a program to our customers in a seamless fashion. Their customer service was vital in helping us with this process.
Pluspunten:
The software is very slick and versatile!
Minpunten:
There was a lot to learn that I wasn't familiar with.
Reactie Daxko
6 jaar geleden
Happy to hear it - thanks Jody!
Eerder overwogen alternatieven:
Perfect for managing a martial arts studio
Opmerkingen: I was really impressed on how well they understand how martial art schools work. The software takes into account everything you need to keep your school running - from scheduling out classes students reserve for, to taking payments and setting up merchant accounts, to desk check-in software, to students having their own portal to track their membership and status. Customer support was very helpful during the onboarding.
Pluspunten:
You can tell this software was designed for martial artists. One of my favorite things you can do is designate belt rankings to students, and design your system in a way that when a student is ready to test for the next belt, whether its the amount of time they've been training with the studio, to achieving certain skills required, Zen Planner notifies you and helps you plan belt testing. I loved that they recognize how important it is for martial art schools to know where students rank. I was able to plan out all my belts, what skills are required and minimum of time with the school they need to have to test. Most gym software don't recognize all the small nuances that martial art schools need to track where their students stand.
Minpunten:
The apps for desk login can be a little buggie sometimes and require an update or reset the iPad to get the software to work.
Reactie Daxko
3 jaar geleden
Thank you so much for your review. We are proud to empower and serve martial arts communities around the globe.
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A must for managing martial arts studios
Opmerkingen: 10/10 would recommend. We have had a great experience and enjoy using the software.
Pluspunten:
We have been supported the entire way with their superior customer service. Everything from set up to troubleshooting tech issues, the staff at Zen Planner have been there to support and guide us in our day to day operations.
Minpunten:
We had an issue with a tablet that wasn't able to be resolved. However we found a work around and now have no problems whatsoever!
Good software; Horrible back office customer service!
Opmerkingen: ZP's back office customer service is horrible. In fact, "customer service is a misnomer; it is actually customer disservice. ZP's tech support is, from time to time, difficult to access by phone, but the tech support staff is excellent. Additionally, the software is highly evolved, fairly intuitive and reliable.
Pluspunten:
Zen Planner has nearly all features we require to run our school of traditional Japanese karate, including payment processing, rank tracking, online store, class and event management.
Minpunten:
We started with ZP in late 2023 and had fully migrated by March 2024. In December 2023, we decided to change banks and asked ZP and its payment processor, Gains, to do so. For four months, we've been waiting for them to resolve this issue, but they don't answer our emails and refuse to telephone us to make this simple back-office change. We are mystified and disappointed. So, we've let them know we'll leave ZP if they don't resolve this matter by May 1, 2024.
Zen Planner is the best gym software I have found.
Opmerkingen: We have had it for over 5 years now and have always been well supported.
Pluspunten:
Easy to use and questions are answered quickly and follow up is appreciated.
Minpunten:
I struggle with retail, combining retail with other charges.
