Wat is Glue Up?

Plan, promoot en voer een of honderden, grote en kleine evenementen efficiënt van begin tot eind uit. Sluit je aan bij bedrijven zoals Deloitte of Facebook en verhoog de omzet, bespaar tijd en verhoog de ROI met een volledige reeks krachtige tools die de bedrijfsvoering stroomlijnen en de betrokkenheid maximaliseren. Houd gegevens gesynchroniseerd op een centrale locatie en gebruik deze om duurzame relaties tot stand te brengen. Bovendien bevat software voor evenementbeheer twee mobiele apps: een voor jou en een voor je deelnemers.

Wie gebruikt Glue Up?

Deze managementoplossingen worden internationaal gebruikt door organisaties van elke omvang, variërend van multinationale ondernemingen, via kamers van koophandel en verenigingen, tot startups en non-profitorganisaties.

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Reviews over Glue Up

Gemiddelde score

In totaal
4,5
Gebruiksgemak
4,5
Klantenservice
4,6
Functies
4,4
Waar voor je geld
4,4

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Marcel
Marcel
Director, Community Development in Singapore
Geverifieerde LinkedIn-gebruiker
Management non-profit organisaties, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Simply idiot proof and ready to deploy without too much hassle

5,0 3 jaar geleden

Opmerkingen: We are very pleased with simplicity of it. We rarely spend time training as most users simply "get it". Its simple and fast out-of-the-box solution . We now have 4 accounts running this software

Pluspunten:

I can create an event in 10 minutes , have the webpage out and create collateral. I can update anything all the way to the delegate app onsite in a few simple steps. We moved a few hundred members into the cloud which was relatively simple, and memebrs love the ease with the member app and the profile. Payment option are localized based on country I can assign navigation languages etc. I can assign a client to administer a section of the membership or a specific event.

Minpunten:

Multi currency management is not very friendly. During setup. I cannot correct some historical items Some limitations with regards to registration setup for multiple events segments such as dinners post tours that needs to be overcome

Külli
Membership Services Manager in Estland
Internationale handel en ontwikkeling, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

A Comprehensive Event and Membership Management Solution

5,0 3 weken geleden Nieuw

Opmerkingen: Overall, Glue Up is an excellent event and membership management solution. The features are comprehensive, the user interface is intuitive, and the customer service team is always available to help. The only downside is the cost for larger organizations and the lack of customization options for some features.

Pluspunten:

Glue Up is an incredibly comprehensive event and membership management solution, offering an impressive range of features and functionality. From event registration and ticketing to membership management and payment processing, Glue Up has everything you need to streamline your organization's event and membership processes. The user interface is intuitive and easy to use, and the customer service and support team is always willing to help.

Minpunten:

While Glue Up does have some great features, it can be expensive for organizations with large membership numbers or for those who plan to use the platform for multiple events or complex processes. The interface can also be a bit clunky at times, and there are some features that could benefit from additional customization options.

Heston
Managing Director in Australië
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Privacy issues, Failed delivery and refusal to refund any of our US$34,105 - stealing from a Charity

1,0 vorig jaar

Opmerkingen: The delays and issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to the work required to meet the Glue Up integration requirements, and then be again changes once realised that the Glue Up product was not what was originally discussed as most compatible for our user needs and membership base.
We requested to exit from our agreement, and only then were we finally contacted by Glue Up representatives from Mainland USA. [SENSITIVE CONTENT] immediately identified that the team they had us assigned to were not capable fo the task "and should never have been assigned our account". We discussed and sought to rectify the issues with further conversations, however the damage to the trust of my staff and the realised differences in discussions from sale to execution we too great, so we continued to request to exit from our agreement with the 30 days period as required.
Since this time, [SENSITIVE CONTENT] have rarely returned email let alone avoided our meeting calls. They have refused to refund any of our money, despite agreeing that there was at least US$20,000 of what we paid for not yet incurred or consumed by Glue Up in the process to date. They offered to provide a US$20,000 "Credit" to our organisation, refusing to any actual refund of our money paid up front. We are now literally held hostage, with no more replies, and no refund still. This is the way they deal with a Charity...

Pluspunten:

The promises made in the sales process - that were not followed through with in the delivery, or terrible customer service. Let alone the privacy concerns and now refusal to refund for services not embarked upon or delivered. Absolutely disgusted and disappointed in this unethical and unprofessional conduct. We would never recommend Glue Up based on our experiences over these last 3 months still without resolution and now theft of our charity funds.

Minpunten:

We are an Australian Veteran Health & Welfare support Charity. From the outset, myself & my team engaged in a very competent & supportive sales process with a representative located in Bali. We were required to pay US$34,105,000 up front prior to then being turned over to a team based in mainland China. From there we encountered a continuous stream of issues including language barriers, incomplete tasks requiring constant email chains to follow up verbal conversations that appeared to expire on completion of calls. We additionally had very real privacy concerns given we requested and were sold on a product that would be responsible for supporting our membership base of over 30,000 Australian Veterans. The delays & issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to the work required to meet the Glue Up integration requirements, and then be again changes once realised that the Glue Up product was not what was originally discussed as most compatible for our user needs and membership base.

Dani
Senior Officer Events and Partnerships Relaitons in Cambodja
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

An integral tool in our operations

5,0 3 maanden geleden

Opmerkingen: Event management, contact management, committee management, and member management are all being streamlined by using Glue Up. This increases our efficiency and benefits us greatly.

Pluspunten:

The interface is very user-friendly, and the capabilities on offer are extensive and relevant. The simplicity of the design and the functionality make this platform stand out.The staff are also accommodating and are quick to assist us if needed.The bank of information available with tutorials on how to get the maximum out of Glue-Up is also helpful.We use this platform for the majority of our business and are continuing to look at ways to integrate furtherBy having all contact, event, registration, and campaign details in one place, we can streamline our efforts and maximise efficiency. Particularly, the ability to group our contacts into various committees that can then be integrated into event pages is helpful. The event and registration pages themselves provide extensive flexibility while remaining entirely user friendly.

Minpunten:

On rare occasions, the platform experiences some technical issues making us unable to access it. It would also benefit us to have full control over the invoice template. Currently, we cannot use this functionality due to legal requirements from Cambodia (as we must show the amount in a currency not yet accepted by Glue-Up) which is a shame.

Van McLean
Van McLean
Business Development and Communications Manager in Filipijnen
Geverifieerde LinkedIn-gebruiker
Management non-profit organisaties, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

GlueUp for NGOs

4,0 2 jaar geleden

Pluspunten:

Dealing with database management and marketing automation as part of my oversight, GlueUp serves its purpose and offers a more comprehensive and sophisticated features as compared to other CRM softwar however this may still be improved. GlueUp management is very much open to working with its clients to improve the overall system. GlueUp is the only CRM I know with events and membership management at one.

Minpunten:

The pricing might be a bit steep for some companies/NGOs. The marketing automation may still be improved like providing a more customizable feature. For database management, GlueUp must devise a function where it will notify the administrator/user of the duplicated email addresses.