CiiRUS
Wat is CiiRUS?
Compleet softwarepakket voor vakantieverhuur met website-ontwerp, online boeken, CRM, boekingskanaaldiensten, vastgoedbeheertools en nog veel meer om je te helpen je bedrijf te laten groeien.
Verkopers, huisbeheerders en medewerkers hebben toegang tot CiiRUS via hun eigen speciale platforms die jou 24/7 up-to-date houden. De software biedt ook flexibele boekhouding, belastingverwerking en aangepaste rapportage.
Je huiseigenaren worden altijd op de hoogte gehouden met hun eigen systeem voor online reserveringen, boekhouding en offertes.
Wie gebruikt CiiRUS?
Beheerders van vakantiewoningen, eigenaren van vakantiewoningen, vastgoedbeheerders, vakantieparken, beheerbedrijven, motels, bb's, herbergen, resorts, reisbureaus, aanbiedingsdiensten.
Twijfels over CiiRUS?
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CiiRUS
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Reviews over CiiRUS
Ted
Best Software Yet and Getting Better
Opmerkingen: Love it! The onboarding team has been beyond great!
Pluspunten:
Everything especially how customizable it is!Accounting is top notch and not found in others
Minpunten:
The integration with other channels and optionalSoftware was a bit bumpy.Takes a bit to get in the flow and get moving on Ciirus …not a negative just some info to be aware of.
Reactie CiiRUS
2 maanden geleden
Thank you for taking the time to share this kind review, we're happy to hear you are pleased with both our team and our software and we look forward to continuing to support you and your business!
Nicole
Overwogen alternatieven:
Ciirus made us happier
Opmerkingen: Overall I am happy with Ciirus. Implementation was a bit rocky- but the team pulled together and really helped us to get it going. I enjoy the fact that we can easily reach out to the team about features we would like to see changed and that our concerns/ critiques are taking seriously as we are the ones utilizing the software on the daily. Everyone is really pleasant to work with.
Pluspunten:
I am really enjoying all of the new updates- I like that the reservation calendar and payments are easy to use and view- the software makes it so that we can easily track our income
Minpunten:
Some features are clunky- I would love to see the rate sets made easier to implement more dynamic pricing (i.e. allow me to set week days at different rates than weekends etc. for instance if I could select all M-Th bookings for a certain date range to be a certain price). I would love to avoid having to pay for an additional service to come in and price my properties.
Reactie CiiRUS
8 maanden geleden
Hi Nicole, I wanted to reach out and let you know that we are getting ready to launch our new Unified Calendar feature, which will allow you to set pricing and mLOS directly from the reservations grid. We would love to discuss with you more about recently launched LOS pricing rules and Booking Window logic, which many of our users have picked up and saved time and money versus integrating a third party. Our customer success team is much faster at responding to our customers than I am at checking reviews, so please do contact us via the built-in CiiRUS help center for same-day assistance, or call our office for immediate assistance. We would be thrilled to work with you on this. Sincerely yours, Josh at CiiRUS
Guillermo
worst software I’ve ever use! Read my review
Opmerkingen: The experience was extremely bad. I selected Ciirus to make my company grow and instead of making it grow Ciirus made lost U$ [SENSITIVE CONTENT HIDDEN]! As I said to them, problems can occur and I didn’t request them the money I lost for connectivity but I was hoping they fix the problems. They never contacted me to fix the problem. Once they contacted me was when I requested a deduction on the monthly payment for coronavirus they contacted me to offer Love rentals . They said with that I was going to increase my sales .. hahahaha how funny! I don’t know if they live in planet earth or what but we had 100% cancellations! When I requested a discount on the monthly payment was because other softwares are giving between from 1-3 months free payments to keep their clients !
Pluspunten:
We’ve selected ciirus because once we start using it there were not too many softwares in the market as they are right now . Big mistake! Now looking other softwares I don’t see any pros ..
Minpunten:
DON’T USE CIIRUS! Once we started with Ciirus they first told us that it was cloud based and it was not MAC friendly, we had to download an app where we could use it that way but it failed every day. Now they did a new version but it is bad. Then, when we signed up they told us they were working with new channels to connect ( Booking.com will be ready soon they said.. probably in just 1 or 2 months hahaha .. you know what? It passed 3 years and they still don’t have connectivity 2 ways with Booking.com, if they say they have don’t believe them ! They work with channel manager where you can connect thought them but there are always errors. we lost more than U$ [SENSITIVE CONTENT HIDDEN] for that and they never took any responsibility. Ciirus said it was the channel manager error and the channel manager said it was a ciirus error ..unbeleivable! Search for a software that has direct connectivity with main channels ( Airbnb, booking.com, expedia , homeaway) . Ciirus has connectivity with Airbnb but they charge you 1% of confirmed bookings ( other softwares don’t charge anything) . The software it is not friendly at all. Customer service it is really bad. It doesn’t have Unified inbox for the different channels ( if they say they have don’t believe them because they don’t have direct connectivity ) . The accounting side it is very poor, you can’t make a properly owner statement as it should be. Reports are very poor. I don’t even know why I’ve been using this software this long time!
william
Excellent Service
Opmerkingen: Very Satisfied
Pluspunten:
The product is very easy to use, they provide assistance every step of the way when intigrating
Minpunten:
It would be good if we could make a cbooking canellation without having to go to management companies
Lin
Overwogen alternatieven:
Constantly improving
Opmerkingen:
I like that Ciirus still feels like a family run business. They clearly care and remain approachable as they grow year on year. All the staff seem committed and passionate in working toward more innovative and better software.
In the past their enthusiasm to improve too much too quickly didn't always work out well but more recently they have grown their team and Im seeing lots of good upgrades and additions. Too many to keep up with sometimes.
Pluspunten:
I like that I have full control and can easily correct entries and manipulate booking data. Some other softwares makes both difficult. I love useful little features like Set Booking Total. Also that there are constant improvements. Cirrus do listen and react to their clients comments.
Minpunten:
I'm a Mac user and Ciirus has always been PC based so the first 6 years were problematic. The long awaited Ciirus 1 has addressed that problem, but still has a way to go to be as responsive as the desktop version. I wish there was the ability to more permanently customize the booking schedule, reports, etc to my specific needs (perhaps it's a Mac trait:). Also to be able to customize the appearance and lay out of owner statements which are IMHO too long and confusing.
