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Wat is CiiRUS?

Compleet softwarepakket voor vakantieverhuur met website-ontwerp, online boeken, CRM, boekingskanaaldiensten, vastgoedbeheertools en nog veel meer om je te helpen je bedrijf te laten groeien.

Verkopers, huisbeheerders en medewerkers hebben toegang tot CiiRUS via hun eigen speciale platforms die jou 24/7 up-to-date houden. De software biedt ook flexibele boekhouding, belastingverwerking en aangepaste rapportage.

Je huiseigenaren worden altijd op de hoogte gehouden met hun eigen systeem voor online reserveringen, boekhouding en offertes.

Wie gebruikt CiiRUS?

Beheerders van vakantiewoningen, eigenaren van vakantiewoningen, vastgoedbeheerders, vakantieparken, beheerbedrijven, motels, bb's, herbergen, resorts, reisbureaus, aanbiedingsdiensten.

CiiRUS Software - 1
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CiiRUS Software - 4
CiiRUS Software - 5

Twijfels over CiiRUS? Vergelijk met een populair alternatief

CiiRUS

CiiRUS

4,4 (91)
US$ 25,00
maand
Gratis versie
Gratis proefversie
70
20
4,3 (91)
4,3 (91)
4,5 (91)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
134
5
4,4 (259)
4,2 (259)
4,2 (259)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over CiiRUS

Gemiddelde score

In totaal
4,4
Gebruiksgemak
4,3
Klantenservice
4,5
Functies
4,4
Prijs-kwaliteitverhouding
4,3

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
66%
4
22%
3
7%
1
5%
Mindy
Managing Partner in VS
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Great Over All Product

5,0 5 maanden geleden

Opmerkingen: I cant say anything negative about CiiRUS to be honest. I have spent a year going through two different software providers to be left 20 units down and on the verge of dropping another 5. I had lodgify and cant complain except their accounting was not strong enough for us and there is a fee i had to pay for a foreign transaction to pay for their service. I felt that was ridiculous even though the fee was small.... Why do i have to pay that?!?! Escapia was supposed to be the best thing for us and it turned into the worst possible scenario. We lost 20 properties due to our direct bookings completely falling off and non existent practically over night when we connected with their channel manager. The accounting piece was excellent but we struggled with every other aspect and it was catastrophic for us. We researched and demoed a dozen software companies and decided on Cirrus. Not only are they a local company, they have a solid all in one solution that includes the channel manager, inbox, and accounting pieces.... I honestly don't think you can go wrong. Not to mention they are budget conscious and their insurance helps pay for the software!

Pluspunten:

I love that the customer service is by far the best ive witnessed. When using lodgify, they are fast but foreign which creates a bit of a challenge on a phone call. I had a horrible time with escapia customer support. They email back a day or so later and never have a resolution.... Ciirus has been quick to respond and being in the states, makes it easy for us! I would highly recommend them simply for this.

Minpunten:

So far the only thing im not loving is the lack of a mobile app for my team etc and the channel manager not being the strongest ive seen. Although i dont think connecting to all possible channels is conducive to the best traffic either.

Nicole
Business Manager in VS
Vastgoed, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Ciirus made us happier

4,0 2 jaar geleden

Opmerkingen: Overall I am happy with Ciirus. Implementation was a bit rocky- but the team pulled together and really helped us to get it going. I enjoy the fact that we can easily reach out to the team about features we would like to see changed and that our concerns/ critiques are taking seriously as we are the ones utilizing the software on the daily. Everyone is really pleasant to work with.

Pluspunten:

I am really enjoying all of the new updates- I like that the reservation calendar and payments are easy to use and view- the software makes it so that we can easily track our income

Minpunten:

Some features are clunky- I would love to see the rate sets made easier to implement more dynamic pricing (i.e. allow me to set week days at different rates than weekends etc. for instance if I could select all M-Th bookings for a certain date range to be a certain price). I would love to avoid having to pay for an additional service to come in and price my properties.

Reactie CiiRUS

vorig jaar

Hi Nicole, I wanted to reach out and let you know that we are getting ready to launch our new Unified Calendar feature, which will allow you to set pricing and mLOS directly from the reservations grid. We would love to discuss with you more about recently launched LOS pricing rules and Booking Window logic, which many of our users have picked up and saved time and money versus integrating a third party. Our customer success team is much faster at responding to our customers than I am at checking reviews, so please do contact us via the built-in CiiRUS help center for same-day assistance, or call our office for immediate assistance. We would be thrilled to work with you on this. Sincerely yours, Josh at CiiRUS

Bill
VP Operations in VS
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Failed Implementation - Know what you are buying

1,0 3 jaar geleden

Opmerkingen: Overall it was an extremely expensive learning exercise for us. Their onboarding fee is quite high and I'm still not sure what we paid for. Basic implementation training can be achieved with their video training, they scrape the websites of existing bookings on HA to build properties, they use pretty basic templates for websites. As I said we were 5 weeks into implementation. Go Live Day we only had 1 channel semi operational. AirBnB and it was not collecting taxes correctly. TripAdvisor and Home Away followed about a week later but we learned what we thought was their responsibility was really our responsibility to work with the channels to get the changes done. Booking.com was never implemented and it represents 30% of our business so in reality I would say we never really were live. We had many software issue/problems and honestly I expected we would have some. It is software. It was very concerning though when core functionality just didn't seem to work correctly. They advertised on their website an integration with a smartlock company that didn't exist and of course it was the one that we needed. Automated payments weren't very automated... automated emails worked as long as the booking occurred prior to your automated send times otherwise you had to force them to go manually. We found that we were ultimately having to touch ever booking to post payments for AirBnB, to put in door lock codes, to make sure emails were sent and to resend etc.

Pluspunten:

We originally chose Ciirus because we were told they were fully integrated with the channels we did business with and they have features and functionality to support our electronic doorlocks, revenue management, housekeeping and guest portal. Unfortunately, we couldn't get it all working and after about 5 weeks of trying pulled the plug.

Minpunten:

There are two versions of the software... the SAAS version that they call ONE and a Windows version. ONE supposedly is their go forward platform but it is difficult to use from a booking/reservation management standpoint and while the Windows version does a pretty good job for callin reservations it lacks all of the functionality of One. We found ourselves bouncing from screen to screen to find reservations and manage the components of the reservation that are needed. The user experience has you opening lots of different modules to be able to get details you need. Very disjointed. Guest communication is a big deal for us... SMS we never could get working and were told it only works with their CRM for automated messaging... you can't send an SMS on the fly if you needed to quickly reach out to a guest. None of the messaging is connected to the booking itself so you don't know what is scheduled to go out or what has been sent without jumping through hoops to get it. They have integrated the AirBnB messaging but again it is separate, not part of the booking and you have to jump to a different module and filter things to get what you need. Ask they why you have to use Mailchimp. Taxing for ABB does not work if you have ABB remit only a portion of the taxes and pass the remaining taxes onto the property manager to file. Booking.com has to have a very specific setup (if you use Group Home in Booking.com you will need to change) that we found at the last minute.

Reactie CiiRUS

vorig jaar

Hi Bill, To this day it remains deeply disappointing that we were unable to satisfy you and launch your business onto CiiRUS successfully. While the vast majority of our customers experience a smooth and rapid onboarding, it is harder for some businesses than others, and no system is capable of handling every possible need. I am pleased to let you know that we have launched major improvements to several of the areas that prevented us from moving forward together. The new Unified Inbox ties Airbnb messaging, emails, SMS, and Vrbo inquiries together with the reservations; the new Airbnb API supports the stacked tax approach you were aiming for; the new Task Manager updates support the native housekeeping goals you had; customers who require Booking.com are experiencing much success through the newly rebuilt Extended Network API. If you're willing, it would be great to reconnect and show you the extent to which we've taken your feedback to heart. Thanks Bill! Josh at CiiRUS

Natasha
Property Manager in VS
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Using Ciirus as a Vacation Rental Property Manager

5,0 vorig jaar

Opmerkingen: Great product and highly recommend to all sizes of property management and rental users

Pluspunten:

Ciirus is very effective as a easy to use software tool to use daily in entering bookings, manage cleaners, account for subcontractors costs and to financially report to my owners. I would be lost without this system and am very grateful for the support I received from their customer service team when I need help!

Minpunten:

Whereas the desktop version of Ciirus is very good, the Ciirus task manager app has also been a great tool to manage cleaners and maintenance. As a property manager out on the field daily, I would like to be able to edit work orders using the task manager app to be able to add estimated costs and and markups and to go back in and edit if I need to make changes. At the moment, I cannot do this but I’m sure that Ciirus will get there eventually as they are very good with welcoming users feedback and implementing changes so their updates.

Reactie CiiRUS

vorig jaar

Hi Natasha, Thank you so much for your partnership and for sharing your experience with us! You are a valued part of the CiiRUS family :-) We have collected a ton of great suggestions and feedback about the Task Manager, and you are not the only one to request the ability to make more changes as admin while out in the field, including better management of costs and markups. We expect to release an update for this module early in 2023, so keep an eye on our frequent updates to see progress. Yours sincerely, Josh at CiiRUS

Veronique
Owner in VS
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Ciirus

5,0 7 maanden geleden

Pluspunten:

Ciirus is a great software for vacation homes rental and property management. It is easy to use and the customer service is good.

Minpunten:

It is somtimes a little slow and the website link to it should be more customizable.

Reactie CiiRUS

7 maanden geleden

Thank you for this kind review Veronique! We're happy to hear you are pleased with our customer support and appreciate your feedback as we are always looking for ways to provide better solutions for our clients!