truDigital Signage

Opmerkingen: It's been a great communication tool for our front office. We use it to greet our customers that visit our headquarters and also to celebrate employee milestones. The live YouTube feed has been very popular.

Pluspunten: There are a lot of good options for content in terms of layouts. The scheduling is GREAT and I don't run into weird glitches like I did with our old Novisign program. It's definitely an upgrade from that system.

Minpunten: Some of the templates are hard to edit or have limitations to what can be added. For example, the holidays have just a select number of images. Some of the birthday templates are challenging if you have a long name to put in there. I have done some Welcome templates and have had to fiddle with the company logo image for 1/2 an hour to get it to size up correctly.

Opmerkingen: The benefits we received from this software were broad. We placed our system in a historical museum on our campus. This allowed us to showcase relevant content throughout the school year. When we knew certain groups would be on campus, we could feature content that would be relevant to them. Aside from sharing content we also used our system to spread awareness of events that were going on at the University. Lastly, our system provided us another medium to showcase the video productions that we created throughout the year. We showcase these videos at events and on social media, and our signage system provided us another unique way to showcase these projects that we are proud of. Overall the system has allowed us to produce and display timely and relevant content to a variety of audiences on our campus.

Pluspunten: TruDigital provides a great total package. We love the cloud-based management that allows users to update content from any computer either on site or virtually. Also, the personable nature of TruDigital stands out. Our sales rep has remained in contact with us well over a year after we purchased our system. She has been a great resource for questions and ideas throughout our process. Aside from our sales rep, the support staff is excellent. Whenever we email over an issue we receive a personalized detailed response with screenshots and instructions within the hour. Overall both quality of the system and the personal nature of TruDigital stand out as what we like best about the software.

Minpunten: At times it feels like the templates are somewhat limited. Having our system for over a year I would have liked to see more change and innovation in relation to the themes. They have changed some but I still believe there is room for improvement and creativity around developing new theme designs and features for consumers. Sometimes users do not know what they want, so you have to develop it for them. I would encourage TruDigital to consider innovative signage theme ideas that could improve the user experience even more.

Opmerkingen: We use truDigital to communicate school information to our student population. We have monitors in the main office and in the Student Commons.

Pluspunten: What I like most about this software is the finished product. It looks very nice up on our monitors. I like the parts that I do not have to manipulate, like the clock, weather and holidays. I want give a to shout out to your customer assistance crew. I had a problem a while back with the display not uploading. Through an online chat, we were able to troubleshoot and get it back online.

Minpunten: 1. I do not like how the templates like the Birthday and Upcoming events make you click and type, click and type, into each box. It takes forever to fill and you can't cut and paste. If you miss one name or date, you have to wipe everything out and retype it all. I wish I could use the templates, because I like some of the animated ones, but they are not user friendly.
Because of this, I have taken to creating my own slides in Powerpoint and uploading them into a TruDigital slideshow template. This is so time consuming, and when you create a Powerpoint slide, none of the animations carry over into Tru-Digital.
2. I do not like the Integration QuoteFancy template. You cannot choose a different quote each day from the same author. If you choose five quotes or 20 quotes, you will still get the same first quotes. Maybe I want quote #35 - sorry, you can't choose it.
3. What I especially don't like is that all of your content is geared mainly toward business and nothing toward education. I work in a middle school so I need content that will engage my younger audience.
4. Some of the templates look great, like the Employee of the Month template called Employee Animated2, for example. I wish I could take it and change the title to something like Turkey Trot Winner and put a student's picture in it, but there is no option to change the title. This is just one example of how the majority of your content is unusable for us.

Opmerkingen: After trying to implement a MUCH more expensive server-based program that did not perform as advertised, our second round of research uncovered TruDigital. One of our prime directives was that the program needed to 100% web based/hosted and accessible to all our users via PC or Mac without any software install required. We have been amazingly happy with this service, and quickly and easily built a robust program for multiple users to display announcements to our students on three adjacent 75" screens in our dining commons. It is also used on a smaller screen in the back by our food service contractor for communicating with their employees. Creating and posting content is super easy. We can use our own slides created with Photoshop or Powerpoint, or use templates provided by TruDigital. We have displayed video "commercials" we've created. We used the video feature to create cool decor for our annual Christmas dinner....a video fireplace on the center screen, and snow (again, video) falling outside the "windows" on either side! The students also appreciate the AP news feeds and weather info that are TruDigtital templates. The technical support staff are terrific, and almost all issues are resolved in minutes via their chat feature (including adding users in seconds), but they'll also call you right away when the phone is going to work better. Another imperative for us that TruDigital provides is different users having different access to any combination of the content players we need them to have. We expect to expand the program to other parts of the campus in the coming year. If there is any downside at all, it would just be that I'd like to see some other options in the templates provided, but that hasn't slowed us down. If you'd like to talk to me about TruDigital, please feel free to contact me or just call them. They're fabulous human beings.

Opmerkingen: We are totally satisfied with truDigital. It has served our small office needs completely. Would recommend to anyone.

Pluspunten: The software is easy to use, and I like that it's cloud-based - I can update screens from home if I needed to. The hardware adapted well with our existing TV screens. Love how flexible the software is in integrating our own content, like presentation slides or spreadsheets. The thing that sold me on this product over others was the support. Prior to purchase, I was given an extensive demo and the opportunity to ask alot of questions. Every question I had was thoroughly answered. I cannot say the same for other products that I checked out. We've been using truDigital for about 2 years, and when we've needed support (which has only been a couple of times), they've been there with quick responses. We initially purchased 2 devices and content subscriptions. We have since added another.

Minpunten: I wish there were a few more templates available for integrated content. We use the quotes template, but would love to see a template that shows nature photos from around the world. Or a Calm template that changes on a daily basis.