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Wat is Purplepass Ticketing?

Grootschalig cloudgebaseerd ticketplatform voor online voorverkoop, marketing, geprinte tickets en polsbandjes, sociale media en een scala aan uitrustingsopties voor verkopen aan de deur en het scannen van tickets. Of je nu een centrum voor uitvoerende kunsten beheert, enorme festivals organiseert, kleine evenementen organiseert of een fondsenwervingscampagne opzet, via Purplepasse heb je alles wat je nodig hebt voor een eenvoudig en succesvol evenement.

Wie gebruikt Purplepass Ticketing?

organisatoren van evenementen, promotors, locaties, productiebedrijven

Purplepass Ticketing Software - 1
Purplepass Ticketing Software - 2
Purplepass Ticketing Software - 3
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Purplepass Ticketing Software - 5

Twijfels over Purplepass Ticketing? Vergelijk met een populair alternatief

Purplepass Ticketing

Purplepass Ticketing

4,9 (224)
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
109
10
4,8 (224)
4,9 (224)
5,0 (224)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 0,01
Gratis versie
Gratis proefversie
51
6
4,2 (82)
4,7 (82)
4,8 (82)
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Reviews over Purplepass Ticketing

Gemiddelde score

In totaal
4,9
Gebruiksgemak
4,8
Klantenservice
5,0
Functies
4,7
Prijs-kwaliteitverhouding
4,9

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
90%
4
8%
3
2%
Caroline
Caroline
Audience Services Technician in VS
Geverifieerde LinkedIn-gebruiker
Uitvoerende kunsten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Flexible ticketing solution for third party rentals

5,0 2 jaar geleden

Opmerkingen: Before 2020 we allowed our rental clients to ticket their own events with whichever platform they chose. But when the pandemic hit, we needed a way of better controlling patron access to our venue. We also wanted the ability to socially distance patrons and to produce livestreamed and hybrid events in order to continue with our business while attendance was limited. PurplePass ticked all these boxes for us and gave us a great deal. It's been a great way for us to streamline our rental events, while still allowing our clients to have some element of control. Even after 2+ years of using the software, the team at PurplePass continue to be responsive to any challenges we are experiencing and make us feel valued.

Pluspunten:

We are primarily a rental facility, and wanted to allow our community partners to have limited control over their events. With PurplePass' ability to add other users as a "partner," our clients can edit their event pages, view ticket sales and email customers- but all our events are streamlined under our Chabot PAC umbrella. We can also offer clients the ability to use PurplePass as their merchant account or to use their own merchant account for even more flexibility.

Minpunten:

As we are using the "beta" version of the software, we get to try all the new tools as they are released- but we do sometimes run into glitches, which can be inconvenient. Luckily, our PurplePass rep, Gabriel, continues to be responsive to any challenges we experience, always coming up with new suggestions for ways to meet client expectations and passing our feedback along to the development team.

Chris
Treasurer in VS
Uitvoerende kunsten, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Stage 62 and Purplepass

5,0 vorig jaar

Opmerkingen: As a community theater, our lifeblood is ticketing. PurplePass's system has made it easy to host events and shows with a reliable ticketing site that doesn't cost our patrons an exorbitant fee.

Pluspunten:

We searched many ticketing services while looking for a new provider. PurplePass has some of the most competitive prices around. Their customer service is very responsive, and our representative is always willing and able to help us. The design of the site is easy to navigate. Our events are easy to incorporate right into our existing website.

Minpunten:

We have found that some of the search features for ticket orders do not work in a similar fashion that we are used to. It would be helpful for the purchased seats to appear in a seating chart format on the back end. Neither of these is a deal breaker, and we are certainly getting used to using the new system.

Reactie Purplepass

vorig jaar

Regarding your desire to view purchased seats on the seating chart, you are already able to do this. Log into your account and click on the "Map" button for your event. This loads the seating map manager for your event where you can manage holds and notes. You are able to click any sold seat on the map to see the full order details of that customer including all other seats in that order.

Jen
Marketing Director in VS
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Purplepass Ticketing Review

3,0 6 jaar geleden

Pluspunten:

Customer service was fantastic - I worked with one of the customer rep, he was responsive and super helpful! I had a unique ticketing need for a multi-day film festival and he was able to help me figure out a variety of ticketing solutions for a complex project.

Minpunten:

The only negatives would be with the ease of using the platform. It's a complicated back end, difficult to figure out where things are to make updates without having a customer service rep support. For a complex project this is not going to be a self-serve platform.

Reactie Purplepass

6 jaar geleden

Thanks for your feedback! We're delighted to hear you were very happy with the support, features, and value of the service. However, I see you had a less-than-stellar experience with the ease of use so we would like to address this. Your film festival was uniquely complex in its requirements, that¿s for sure! I'm glad we were easily able to support these complex requirements and even helped every step of the way from building the events to assisting with managing them. From what we heard after the event, everything went very smoothly and the entire setup was successful! So that is fantastic news! We understand it was probably a lot to absorb at one time using a completely new system for an unusually complex event which had several unique requirements. As you mentioned, we were there every step of the way to help and guide you through the process. We appreciate your business and look forward to next year. Since everything is built and ready to go, it will be a breeze.

John
Executive Director & CEO in VS
Entertainment, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Purplepass has been great for us!

5,0 2 jaar geleden

Opmerkingen: We've used Purplepass ticketing for over nine years, and I've always found their staff to be extremely helpful in the rare cases where we've seen glitches (usually caused by our own ineptitude!) I would highly recommend Purplepass to any event planner or performing arts administrator for its ease of use and the dedication of its staff!

Pluspunten:

As a nonprofit outdoor theatre, Purplepass has given us the ability to market reserved seating, as well as donations, in addition to our general seating for the 72+ shows we program during the summer. I can easily determine the number of reserved seats needed, as well as the total reservations, and can more easily allocate enough staff to serve our customers. We also have the ability to download enormous amounts of data that we can upload into our CRM for future fundraising purposes. The ability to email guests on the fly about weather conditions has been really helpful during this rainy summer.

Minpunten:

There are no "bad" features about this software that I've found. The one thing I'd recommend is that Purplepass give us the ability to set a specific sales cut-off time for recurring events (we can do that for individual events but for recurring events we have limited choices)

Paul
Resource Development Officer in VS
Burgerlijke en maatschappelijke organisatie, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Purplepass: A platform with many features, easy to use, and affordable

5,0 vorig jaar

Opmerkingen: My overall experience was a positive one. I have to say the fact that the Purplepass staff was so accessible is the most impressive. Having worked with various platforms the accessibility of the staff is key.

Pluspunten:

The staff was always available and quickly answered any questions we had. It was super easy to embed Purplepass into our website. It was super easy to code the wristbands with all our events. It was super easy to process our patrons at each of the events.

Minpunten:

My only issue is that some of the reports could be done better. I couldn't easily pull a list of one event out of our weekend, but we did receive will call lists for each event. So we got the date, just not necessarily in the way we would have liked.

Reactie Purplepass

vorig jaar

Thanks for the great review Paul! To address your question about pulling a list for a single event, you can easily do that by going to the Reporting > Transactions to create a list of all orders for any custom data set (date range, single event, across multiple events, etc.). Next time if you have any questions at all on how to pull the info you need, just give us a call. We will be happy to help!