Wie gebruikt ZenMaid Software?

Voor schoonmaakdiensten die hun bedrijf in minder tijd willen beheren en tegelijkertijd sneller willen groeien.

Wat is ZenMaid Software?

ZenMaid is in 2013 ontwikkeld door voormalige eigenaren van een schoonmaakservice die hun bedrijf in minder dan een uur per dag konden beheren en runnen met behulp van op maat gemaakte technologie. Het doel van deze oplossing is niet alleen om je te helpen met het organiseren van je agenda en bedrijf, maar ook om je schoonmaakservice uit te breiden zonder extra werk. Klanten die deze service gebruiken geven aan dat ze al snel minder no-shows ervaren, beter geïnformeerde medewerkers hebben en tevreden klanten krijgen die sneller geneigd zijn om nieuwe zaken door te verwijzen.

ZenMaid Software - Details

ZenMaid

http://www.zenmaid.com

Opgericht in 2013

ZenMaid Software - Prijsoverzicht

ZenMaid Software heeft geen gratis versie maar biedt wel een gratis proefperiode. ZenMaid Software betaalde versie vanaf US$ 49,00/maand.

Beginprijs

US$ 49,00/maand
Zie de prijsinformatie

Gratis versie

Nee

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Kantooruren

Online

Functies van ZenMaid Software

Software voor schoonmaakbedrijven
Factureren
Klantendatabase
Mobiele toegang
Offertes
Plannen
Routering
Taakbeheer
Terugkerende afspraken
Verzendbeheer
Volgen van servicegeschiedenis
Werkorderbeheer

Reviews van ZenMaid Software

5 van 124 reviews worden weergegeven

In totaal
4,7/5
Gebruiksgemak
4,7/5
Klantenservice
4,7/5
Functies
4,5/5
Waar voor je geld
4,7/5
Krissi F.
Director
Facilitaire diensten, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 7-11-2019

"Zenmaid my life easier!"

Opmerkingen: The benefits of using this system have been amazing. I've scaled from myself and my husband to 20+ staff without breaking a sweat. It provides a GPS audit trail of appointments and the customer and technical support is second to none. The owner is incredibly hands on and actually listens, helps, advises and answers support questions himself - enabling him to remain in touch with what we the users want. The additional level of support that Zenmaid provides not just their users but the industry is amazing. They recently hosted and coordinated a global online summit bringing industry experts from around the world to provide help, support, ideas and beat practise to to the industry.

Pluspunten: Having started with this software when it was just my husband and I, it very quickly became the reason that I could grow my business so quickly. The ease of use, the ability to scale and the additional features it has are amazing. From GPS tracking apps, to snapshot reporting to a simple to read dashboard - it really does everything. Inclusive (free) texts to customers through the system to remind clients and staff of appointments - it really is a system where you can add a client, add the appointment, assign the staff member and then simply forget about it! Right through to providing unlimited customisable booking forms that seamlessly plug into your website or Facebook page. In addition, anything that it doesn't have right now, you simply add it as a feature request and their in-house development team start working on it. The rate at which the software has developed, enhanced and evolved over the last two years is phenomenal and I look forward to seeing how it continues to grow alongside me.

Minpunten: Really difficult to say. I will agree with another review that the inability right now to calculate travel time directly in the system can be frustrating - however setting up travel appointments is one option that works as is simply exporting the payroll to CSV and applying some excel wizardry! Only other thing I like least is that the Halloween customisation was only around for a few days but I can't wait for the Christmas one!

Antwoord van de leverancier

van ZenMaid op 9-11-2019

Thanks Krissi! Was a pleasure meeting you in London last month :-)

You'll be happy to know we're discussing mileage/travel time now that we have a new map view releasing next week!

  • Bron van de reviewer 
  • Beoordeeld op 7-11-2019
Natalie S.
Owner
Facilitaire diensten, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 12-11-2019

"Life Changing"

Opmerkingen: When I started my residential cleaning company, we were completely on paper. I started searching for a scheduling software. I had tried several and was unhappy with each of them. Then I found ZenMaid. Not only did they import all of my customers (saving me many many hours), they also put my schedule together and set up my booking page! This software has freed up so much of my time, so that I am no longer spending hours a day working my business. On top of all of that, they have the best customer service that I have ever come across. Thank you ZenMaid for changing my business and giving me my life back!

Pluspunten: Its customization makes for ease of use

Minpunten: The only con is that I didn't find it sooner.

  • Bron van de reviewer 
  • Beoordeeld op 12-11-2019
Laura R.
CEO
Consumentendiensten, 13-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    1/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    2/5
  • Waar voor je geld
    2/5
  • Waarschijnlijkheid van aanbeveling
    1/10
  • Bron van de reviewer 
  • Beoordeeld op 8-5-2019

"Needs work"

Opmerkingen: Very friendly customer service and great potential, but the time I spent on redoing payroll is a deal breaker for me. very frustrating.

Pluspunten: Cheap, easy to use (other then the glitches and having to refresh every time you make a change) and I did like the calendar scheduling system designed for the uniqueness of a cleaning company, from booking form to finalizing payment (but not following through to payroll ).

Minpunten: Not sure how this product is getting rave reviews when it has glitches that are huge problems, such as missing payroll hours (on the calendar,logged in and not on payroll)! ...unless of course the users are trusting that the program is calculating properly, as it should be! This is only one of many little glitches.....customer service responds but never answers or solves the problem. Payroll should not be sold as a service on this system. So be aware, if you get this software - do your own time sheet calculations. After using this for 6 months and pulling my hair out, I switched to a software that works.

  • Bron van de reviewer 
  • Beoordeeld op 8-5-2019
Jessica S.
Business Owner
Facilitaire diensten, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proef
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 3-3-2020

"I Love Zenmaids Software"

Opmerkingen: I love the ZenMaids software at first I was really skeptical on using it because of the monthly price but after using the free trail and playing around with it for awhile, I love it. Its very easy to use and even if you get frustrated or don't know how to navigate it; there is a team waiting to help plus videos to guide you. There's a helpful Facebook group, a community, and help/Q&A. There is no other software out there that offers so much and makes it easy to run your business in little to no time at all. Forever a customer! :)

Pluspunten: The software is easy to use. I even integrated it to my website. The part I love the most is the booking form and payroll. I can customize payroll in either percentage or hourly pay and add so much information about the employee just to keep track. The booking form make it easy because I'm not using so much paper per client.

Minpunten: I honestly do not have a lease favorite about this software. This is what I have been looking for and I'm glad I found it. My only suggestion it to make it all in one. With accounting or even integrate it with quick-books and google calendar.

Antwoord van de leverancier

van ZenMaid op 6-4-2020

Thanks Jessica :-)

  • Bron van de reviewer 
  • Beoordeeld op 3-3-2020
Karen B.
Owner
Consumentendiensten, 13-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 12-11-2019

"Great Cloud Based Scheduling Software"

Opmerkingen: The customer service and support is excellent. If I have a question; it is addressed almost immediately in the chat box or by email.

Pluspunten: It is so easy to use as well as get up and running. Very intuitive with a clean and uncluttered interface and very easy to navigate. It has a good deal of customization which is nice. I feel it has just enough bells and whistles to manage my cleaning business without being overly complicated or having too busy of a user interface.

Minpunten: I have been using since August 2019 and have not found anything yet that I don't like. I will use this program until I don't need it anymore.

  • Bron van de reviewer 
  • Beoordeeld op 12-11-2019