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Wat is MemberClicks?

MemberClicks is een alles-in-één softwarebedrijf voor ledenbeheer dat is ontworpen om verenigingen en kamers van koophandel te helpen groeien. Van een stressvrij onboardingproces tot ongeëvenaarde ondersteuning, dit bedrijf legt zich toe op het verfrissen van elk facet van je lidmaatschapservaring. MemberClicks is opgericht in 1998 en werkt met 3000 organisaties in Noord-Amerika.

Wie gebruikt MemberClicks?

Ze ondersteunen kleine tot middelgrote verenigingen en kamers van koophandel. Het platform biedt onbeperkte technische ondersteuning en een op maat gesneden ervaring om tegemoet te komen aan de behoeften van een klein personeelsbestand.

MemberClicks Software - 1
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MemberClicks Software - 5

Twijfels over MemberClicks? Vergelijk met een populair alternatief

MemberClicks

MemberClicks

4,3 (457)
US$ 312,50
maand
Gratis versie
Gratis proefversie
77
Geen integraties gevonden
4,0 (457)
4,4 (457)
4,7 (457)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
97
9
4,6 (152)
4,6 (152)
4,8 (152)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Voor dit product zijn geen functies beoordeeld door reviewers.

Reviews over MemberClicks

Gemiddelde score

In totaal
4,3
Gebruiksgemak
4,0
Klantenservice
4,7
Functies
4,1
Prijs-kwaliteitverhouding
4,4

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Jackie
Jackie
Executive Director in VS
Geverifieerde LinkedIn-gebruiker
Management non-profit organisaties, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Exceptional customer service makes this product TOP RATED!

5,0 3 jaar geleden

Opmerkingen: MemberClicks has enabled us to provide a more useful website. Our engagement has increased and members are able to easily find pages they are looking for. The event management is very user-friendly. I give them an A+ in customer service and continued improvements!

Pluspunten:

As a small organization its important to have access to customer support. Memberclicks excels here. The product is very user-friendly and customizable to my needs. They continue to improve the product and we are very happy to partner with them. The reports you can run provide real-time information and help us provide quality service to our members.

Minpunten:

Getting use to the layout of the pages requires extra effort when placing items on the page. Learning to use tables helps the best but still requires attention to detail. Sometimes I spend extra time lining the pages up to keep the professional appearance.

Carol
Director of Operations in VS
Management non-profit organisaties, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

LACPA's Review of MemberClicks

5,0 2 jaar geleden

Opmerkingen: It's been very nice working with MC and they have always been there for us. However, we do see a longer time in replying back to our questions lately. Also, we need to ask to have our website resynced. Why doesn't this happen automatically?

Pluspunten:

As a non-technical person, it was pretty easy to learn. We are very thankful for your Help Team. Although, we do see a longer time in replying back to our questions lately. Also, we need to ask to have our website resynced more often. Why doesn't this happen automatically?

Minpunten:

We are unable to have fields where we want them. You have some main fields we use, but not all, so we created custom fields, but they are not where we'd like them to be. Example: Degree - It should be where the name information is listed.

Reactie Personify

2 jaar geleden

Hi Carol, Thanks for your review! A member of our Customer Success team will be in touch with you regarding some of the points you mentioned. - The MemberClicks Team

Grant
Executive Director in VS
Management non-profit organisaties, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great for Small Staff Associations!

4,0 vorige maand Nieuw

Pluspunten:

Easy to use platform that is robust enough to meet our needs. From event registration to payment tracking, MemberClicks has been a terrific solution to our association management needs.

Minpunten:

Customer service can be difficult to get a hold of.

Elizabeth
Executive Director in VS
Ziekenhuis- en gezondheidszorgbranche, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Poor Support, Functionality, and Treatment

1,0 4 maanden geleden

Pluspunten:

Wonderful product for small company upon purchase - and for several years worked great! Wonderful support and features were commiserate with fees.

Minpunten:

Beginning in 2020, the service/support began to wane. When requesting support, the delays were codified in the messages -- "We'll get back to you as soon as we're able to." This went on for more than a year. We had to set calendar invites for 7 days out just to remember to resend the help emails. Fees went up by 5% for two years in a row, then more than 20% in 2023. This was not allowed by our agreement (which had capped increases to 5%), but the parent company (Personify) changed the terms & conditions to allow themselves to break their own contract. No additional features or functions were provided; we were so excited to engage with the client success team, only for our representative (and apparently the whole team) to be laid off. We discontinued our service last month, but because we were within the 60-day window, they charged us for the entire year. Turns out that they had changed that term as well in March 2023. When we asked to speak with someone, they said "We don't provide phone support." Mind you, their leading phase in their customer mission is... "We talk with you." When a company with which you've had a long-term relationship punishes a loyal, paying customer like this, one is left only to be committed to ensure that no other leader is left to feel like we do. Please, caution is advised.

Gale
CEO in VS
Geestelijke gezondheidszorg, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Why I chose MemberClicks

5,0 3 jaar geleden

Opmerkingen: Getting several stand alone products all inclucded with MemberClicks saves time and funds. The customer services is the most outstanding we have ever experienced.

Pluspunten:

Outstanding Customer Service. Response to suggestions . Users experience and ease of set up. Detailed directions. Contact center, collection of funds, upload options for media, all included with data base. End-user experience. Reports for easy viewing.

Minpunten:

Calendar-lack of diversity to have live programs dates and on-demand event with continuous dates which overloads the calendar. Forms can be challenging with expanded programs. Lack of end user to upload files to their profile.