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Wat is BookSteam?

BookSteam is cloudgebaseerde planningssoftware gericht op kleine en grote bedrijven wereldwijd. BookSteam biedt een breed scala aan flexibele tools voor agendabeheer waarmee afspraken en het proces van lessenplanning voor jou en je klanten worden geautomatiseerd. Zorg dat je de concurrentie voor blijft en gebruik BookSteam om je bedrijf te promoten en te laten groeien!

Wie gebruikt BookSteam?

kleine en grote bedrijven

BookSteam Software - 1
BookSteam Software - 2
BookSteam Software - 3
BookSteam Software - 4

Twijfels over BookSteam? Vergelijk met een populair alternatief

BookSteam

BookSteam

4,6 (84)
Niet beschikbaar in jouw land
US$ 19,95
maand
Gratis versie
Gratis proefversie
135
6
4,6 (84)
4,6 (84)
4,8 (84)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 16,00
maand
Gratis versie
Gratis proefversie
118
49
4,6 (5.510)
4,7 (5.510)
4,7 (5.510)

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Reviews over BookSteam

Gemiddelde score

In totaal
4,6
Gebruiksgemak
4,6
Klantenservice
4,8
Functies
4,4
Prijs-kwaliteitverhouding
4,6

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
68%
4
27%
3
5%
Anastasia
Anastasia
President in VS
Geverifieerde LinkedIn-gebruiker
, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Booksteam is the BEST scheduling software out there! We tried two others but third time's a charm.

5,0 6 jaar geleden

Opmerkingen: Booksteam completely streamlined our old-school manual signup process and is light years ahead of the competition (SignUpGenius in particular). We are now able to have customers sort classes by location/practitioner/modality and class instructors are issued tablets to mark who attended (and didn't). This saves us SO many hours of work each week, it's great!

Pluspunten:

Booksteam is so versatile - customers can search by location, practitioner, class type, etc. And the reports it generates are very helpful in terms of tracking attendance, no-shows, and seeing trends develop over time. Also, I have to give a shout-out to customer support which is second to none. We had a LOT of questions when setting up the system, and I can honestly say there was not a single time they did not reply quickly and concisely (usually within a 2-hour window; sometimes as quickly as 5 minutes). This is a HUGE step up from the customer support at the two other scheduling services we tried.

Minpunten:

I would just say that the setup process (particularly for multiple practitioners across several locations) takes a loooooong time. But I think it would with any software that has as many capabilities as this one. Once the setup is done, though, the hours it will save you in the future make it all worthwhile!

Sarah
Operational Manager in VS
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Booksteam - simple, efficient, and effective

4,0 4 jaar geleden

Opmerkingen: Wonderful experience overall, all schedule changes come easily (apart from the change of recurring clients as noted above) and very simple to view and teach to staff. Customer service has been helpful and quick each time we've reached out.

Pluspunten:

Very easy to use and very straight forward so it's simple to get done and show others how to use it. Being able to cap a group is perfect as well as being able to schedule different tasks (i.e. meetings, appointments, different classes, etc.). It's key to be able to see an individual schedule or the entire team at once to make planning and changes easier without overbooking an employee. The client activity history has been great to be able to track client attendance, lateness, NCNS, etc.

Minpunten:

There isn't an iPhone app available for Booksteam yet and we keep hoping there will be to make it easier on our team members who use iPhone. Our biggest con at this time is the recurring client option for classes; you can set clients to recur, but you can't edit the recurring clients. So if a client moves their time permanently OR if a new client needs to be added to that recurring spot, you have to delete the class entirely and re-add it with the updated recurring clients.

Cang
CEO in VS
Sport, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Missing features, some broken

3,0 4 jaar geleden

Opmerkingen: App doesn't work well on Android. Customers unable to book their families/children while using packages, and because the kids don't have email addresses I have to use their parent's email, but I am not allowed to create accounts with the same email. Interface is confusing. The list of clients on a given class on the calendar has lots of buttons, I don't know what they do. Those buttons respond slowly. For some reason sometimes the visits are properly deducted from package, sometimes not. I think if the customer booked it themselves, it is, but if I added them manually it is not. But I had to figure this out. Nobody told me. It's pretty bad

Pluspunten:

Inexpensive, responsive customer service

Minpunten:

Not good for clients who are children or families with children

Imran
Imran
Team coordinator in Bangladesh
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Time-Saving Solution: Unlocking Efficiency with BookSteam

4,0 3 maanden geleden

Opmerkingen: Overall, BookSteam is a reliable and user-friendly appointment scheduling software that simplifies the booking process for businesses and enhances the customer experience

Pluspunten:

One of the standout features of BookSteam is its customizable calendars, manage staff availability, and offer online booking options for clients.

Minpunten:

Although BookSteam has a mobile app, the app lacks certain features and functionalities available on the web version.

Ekaterina
Manager in Canada
Consumentendiensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

The best booking software for the lashes business

5,0 4 jaar geleden

Pluspunten:

I used to use Genbook software for all of my booking needs, after their price increase I switched over to BookSteam and never looked back. Not only Booksteam is better priced, but in my opinion it is a better software overall. I really like the booking page design, it is very stylish.

Minpunten:

One thing I would like is for booksteam to add Square integration. Otherwise it is a perfect platform.