--- description: Ontdek de plus- en minpunten van Moxo en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Moxo - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Customer experience software](/directory/30671/customer-experience/software) > [Moxo](/software/133812/moxo) # Moxo Canonical: https://www.capterra.nl/software/133812/moxo Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/133812/moxo?page=2) > Gebruik je OneStop-klantenportal onder je eigen merk om de continue verbindingen die van cruciaal belang zijn voor je bedrijf aan te sturen en te beheren. > > Oordeel: score van **4.0/5** door 24 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Moxo? Moxtra ondersteunt OneStop-apps voor bedrijven van elke omvang uit verschillende sectoren en biedt een digitale transformatie van hun hun klantervaring. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.0/5** | 24 Reviews | | Gebruiksgemak | 4.0/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.0/5 | Gebaseerd op alle reviews | | Functies | 4.1/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Moxo - **Locatie**: Santa Clara, VS - **Opgericht**: 2013 ## Commerciële context - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Chinees, Chinees, Deens, Duits, Engels, Fins, Frans, Indonesisch, Italiaans, Japans, Koreaans, Nederlands, Portugees, Russisch, Spaans, Thai, Turks, Zweeds - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer ## Functies - API - Aanpasbare branding - Aanstellen (van personeel) - Aanwezigheid bijhouden - Activiteitendashboard - Analytics - Archiveren en retentie - Audittrail - Automatisering van bedrijfsprocessen - Bestanden delen - Betalingen verwerken - Casusnotities - Communicatie via meerdere kanalen - Communicatiebeheer - Contentbeheer - Documentbeheer - Documenten capture - Documenten opslaan - Elektronische handtekening - Enquêtes en feedback - Factureren - Feedbackbeheer - Herinneringen - Inschrijving/onboarding - Integratie van derden - Kalenderbeheer - Klantenbeheer - Klantenportal - Leasebeheer - Live chatten - Mobiele toegang - No-code - Ondertekening door meerdere partijen - Oproepen opnemen - Oproepen routeren - Portal voor ouders - Procesmodellering en -ontwerp - Projectplanning - Rapportage en analyse - Rapportage/projecten volgen - Samenwerkingstools - Sjabloonbeheer - Status bijhouden - Studenteninformatie/dossiers - Toegangsopties/machtigingen - Transacties controleren - Uniforme directory - Vastleggen van mobiele ondertekening - Workflowconfiguratie - Zoeken in gehele tekst ... en 33 meer functies ## Integraties (22 in totaal) - Drop - Dropbox Business - Filevine - Global Relay Archive - Gmail - Google Drive - Google Sheets - HubSpot CRM - Jira - Jumio - Microsoft Dynamics 365 Business Central tegossuite - Microsoft Outlook - Microsoft Teams - OneDrive - Redtail CRM ... en 7 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Customer experience software](https://www.capterra.nl/directory/30671/customer-experience/software) ## Gerelateerde categorieën - [Customer experience software](https://www.capterra.nl/directory/30671/customer-experience/software) - [Onboardingsoftware voor klanten](https://www.capterra.nl/directory/33476/client-onboarding/software) - [Workflow management systemen](https://www.capterra.nl/directory/30091/workflow-management/software) - [DMS-systemen](https://www.capterra.nl/directory/30063/document-management/software) - [Project management tools](https://www.capterra.nl/directory/30002/project-management/software) ## Alternatieven 1. [Jira](https://www.capterra.nl/software/19319/jira) — 4.4/5 (15314 reviews) 2. [monday.com](https://www.capterra.nl/software/147657/monday-com) — 4.6/5 (5726 reviews) 3. [Asana](https://www.capterra.nl/software/120550/asana-pm) — 4.5/5 (13547 reviews) 4. [Trello](https://www.capterra.nl/software/1010321/trello) — 4.5/5 (23488 reviews) 5. [ClickUp](https://www.capterra.nl/software/158833/clickup) — 4.6/5 (4561 reviews) ## Reviews ### "A business communication made friendly and resourceful." — 4.0/5 > **Hiran** | *19 juli 2021* | Olie en energie | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Private labelling of the portal can be done according to the users choice. Configuration of the portal can be done by automating the customer account management workflows which enable assistance for business processes, from onboarding to billing. The screen share feature helps the user during the meeting to project the screen to other participants. The chat section made communication friendly and resourceful with the addition of files to chat conversation. Group discussion can be done in conversation along with the group video call option. Conversations tab has separate sections for internal and clients which help the user to differentiate the conversations. A call option is available to call through the app. The user interface is simple and easy to use. > > **Minpunten**: Moxtra doesn't have many features. The pricing plans need to be flexible with respect to customer requirements. Customer support needs to improve its service by optimizing the resolution and response time. > > It has a basic feature that is enough for small enterprises but more features and functions would be value-added to this product. ----- ### "Efficient, intuitive, and robust\!" — 5.0/5 > **Gabi** | *5 juli 2024* | Gezondheid, wellness en fitness | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: What I like most about Moxo is the wide variety of features, some of which we didn't even realize we wanted/needed until we saw them\! I love that you can create templates to save AND customize them so much. We utilize a group workspace to keep the team updated and create tasks for ourselves/each other. We also appreciate the feature of ringing a client's app when a meeting begins. > > **Minpunten**: I honestly can't think of many things that we don't like about Moxo. I know there have been a couple features that we have thought about along the way, which we have sent over as feature requests, but now I can't remember them\! Overall we are very happy with it. I do wish there was a payment processing system so we could completely integrate all of our client management. > > Moxo has been so helpful in streamlining our client communications and correspondence. We love being able to communicate with them in one designated location (vs text message, whatsapp, etc) and share files back and forth. It's nice to have workspaces for each client as well. We are so grateful for the ongoing support we receive from \[sensitive content hidden\] She has been invaluable in our success with the Moxo platform. ----- ### "Scam, avoid at all costs" — 1.0/5 > **Cameron** | *23 oktober 2024* | Marketing en reclame | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Nothing worth noting down about how anything good, just negative. > > **Minpunten**: Customer service and scamming behaviour. > > I am deeply disappointed with Moxo's customer service, especially concerning payment issues and discrepancies. My experience has been frustrating from the start, as I encountered significant problems related to billing and payment processing. Despite numerous attempts to resolve these issues, the customer service team has been unhelpful and unreliable. Moxo made promises to rectify the discrepancies swiftly, yet these assurances have proven to be empty. Communication with their support representatives is often met with vague responses or delayed follow-ups, leaving me without clear resolutions or timelines. This lack of transparency and accountability is unsettling, particularly when it involves financial matters. Unfortunately, my experience isn't unique. I've discovered that many other customers have reported similar issues, which raises concerns about how widespread these problems are. It seems that Moxo's reputation for making "fake promises" is warranted, as their actions (or lack thereof) consistently fall short of their commitments. ----- ### "Good platform for client work." — 4.0/5 > **Geverifieerde reviewer** | *23 december 2025* | Kleding en mode | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: Moxo is excellent for secure client collaboration. Having messaging, file sharing, eSignatures, and workflows all in one place makes it feel very polished and professional > > **Minpunten**: The setup and onboarding can feel a bit heavy at first. There’s a learning curve when building workflows. For smaller teams, it may feel more robust (and expensive) than necessary. > > Once it’s set up properly, it can significantly improve how teams communicate and collaborate with clients. ----- ### "Using Moxo for Client Communications" — 4.0/5 > **Abby** | *5 april 2025* | Marketing en reclame | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Moxo centralizes communication, document sharing, to-dos tracking, and required approvals in one place. It offers enterprise-grade security, which is important for public company clients. It works well for client onboarding, approvals, support tickets, etc. Moxo combines chat, video calls, screen sharing, and asynchronous messaging all in one place so clients and teams don't have to search multiple platforms for communications. We were able to white-label it for our clients. > > **Minpunten**: For our clients who are less tech savvy, there was a learning curve. While I found it intuitive, some clients had to get used to using it rather than their go-to of email, Teams and text. > > Our rep at Moxo was helpful in answering questions on how to best integrate within our current workflow. Overall, I liked the platform but you must be patient with client adoption. Clients will need to be gently reminded to use Moxo instead of email or text. Teams is already integrated into many of our clients' systems so it's also hard to integrate another platform into their workflow. ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/133812/moxo?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/133812/moxo) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens