Wie gebruikt deze software?

Voor bedrijven die B2B (groothandel) verkopen aan winkels en andere zakelijke klanten. Werkt voor cadeaus en huishoudelijke artikelen, eten en drank, ijzerwaren en industrieel, kleding, consumptiegoederen en meer.

Gemiddelde scores

109 beoordelingen
  • In totaal 4.5 / 5
  • Gebruiksgemak 4.6 / 5
  • Klantenservice 4.6 / 5
  • Functies 4.3 / 5
  • Waar voor je geld 4.6 / 5

Productgegevens

  • Beginprijs US$ 39,95/maand
  • Gratis versie Nee
  • Gratis proef Ja
  • Implementatie Cloud, SaaS, Web
    Mobiel - iOS native
    Mobiel - Android native
  • Training Live online
    Webinars
  • Ondersteuning 24/7 (contact met medewerker)
    Kantooruren
    Online

Leveranciergegevens

  • Handshake
  • http://handshake.com
  • Opgericht in 2011

Over Handshake

Handshake Rep is het toonaangevende B2B-platform voor orderinvoer voor fabrikanten, distributeurs en groothandelaren met verkopers die onderweg zijn. Geeft vertegenwoordigers de mogelijkheid om bestellingen snel te noteren, met alle klantinformatie en geschiedenis bij de hand.

Handshake Rep is volledig geïntegreerd met de Handshake Direct B2B e-commercewebsite en mobiele app die je klanten 24/7 het gemak van online bestellen biedt.
Registreer bestellingen vanuit al je B2B-verkoopkanalen met Handshake, dat geïntegreerd is in je ERP.

Functies van Handshake

  • Beheer van nabestellingen
  • Externe orderinvoer
  • Klantendatabase
  • Magazijnbeheer
  • Orderbeheer
  • Orders afhandelen
  • Realtime orderinvoer
  • Vervoersbeheer
  • Voorraadbeheer
  • Beheer van meerdere winkels
  • CRM
  • E-mailmarketing
  • Gegevensbeveiliging
  • Kitting
  • Marketing via meerdere kanalen
  • Mobiele toegang
  • Promotiebeheer
  • Retourbeheer
  • Reviewbeheer
  • SEO-beheer
  • Sjablonen
  • Voorraadbeheer

De nuttigste reviews van Handshake

Makes writing orders or suggested orders quick and easy.

Beoordeeld op 21-11-2017
Valencia W.
Key Account Manager
Gezondheid, wellness en fitness, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
4 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
4 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Makes writing my orders very quick and convenient; valuable organized history of customers' orders, as well as a professional looking format for order confirmations or suggested orders.

Pluspunten: Visual format, makes order easily readable by customer. Quick and easy to reference previous orders and info.

Minpunten: "Syncing data" sometimes goes on for minutes, sometimes I just have to take the order on my notes app and fill in handshake later when it's done syncing. Location services to auto-fill our orders' location would be nice. And integration with our promo pricing (pricescripting) so orders display actual current WS would be helpful, both for informing customers what their order total will be as well as confirming to me the promo pricing will be applied. Not sure if this last point is possible as it involves two separate programs (netsuite and handshake)

Save Time with Handshake

Beoordeeld op 10-8-2015
Tina S.
Informatietechnologie en -diensten
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
Bron: GetApp
5/5
In totaal
5 / 5
Gebruiksgemak
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld

Opmerkingen: We provided our 65 sales reps with iPad back in 2010 and wanted to utilize it to it's full extent with apps that saved the sales reps time and saved us money. Handshake accomplished both of those. Back then- sales reps were handwriting order forms and faxing them to our customer service dept. Then we had 4 people in our home office manually entering those orders! That is so much wasted time on both sides and there was a lot of room for error. With Handshake- our sales reps can easily find the product, show the images to their account, and place the order within a few minutes. Then the order is sent directly into our system- no more manual data entry. Time saved by the sales rep- 1-2 hours each day, which means they could see an extra customer during the day (and make another sale!) or not have to work at night. Time saved by the home office 4-5 hours per day. Now 2 of those 4 people in our home office have been moved to other open positions in the department, saving us money that would have been spent hiring someone new. Overall the experience with Handshake has been exceptional. It's a great product, easy to use and very efficient. We now have over 200 sales reps internationally that have been using Handshake for almost 4 years and they love it!

Pluspunten: Great customer service, very knowledgeable and courteous. They have a great team at Handshake- from the CEO to the Customer Support Specialists. There are no regrets with choosing Handshake for our sales rep ordering tool.

Minpunten: Just keep doing what you are doing Handshake!

This program makes order writing and submission easier than ever

Beoordeeld op 20-11-2017
Kevin J.
Sales Rep
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld

Pluspunten: Writing, confirming, and tracking Purchase orders is simple for factories, reps, and customers. Order writing can happen while walking on the sales floor with the buyer and looking directly at the current inventory on hand. Many Customers do not track their Purchase orders very well...so we are able to send them a copy instantly to their email....and they never "don't remember placing the order".
orders can be easily split for multiple ship dates.

Minpunten: information in the order history changes when products are discontinued. It makes finding replacement with current product offerings more difficult.

Have not written an order for over 3 years

Beoordeeld op 4-8-2015
Kerry P.
Groothandel
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
Bron: GetApp
5/5
In totaal
5 / 5
Gebruiksgemak
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld

Opmerkingen: For producing orders quickly and reliably there is no equivalent app for electronic devices. it is slick and easy to use for my sales team. I use it on my iPhone 6 plus as my preferred device for creating orders as the iPad is sometimes not on me so I can run everything from this device including upto date sales reports. If a customer rings I can do the order there and then while on handsfree. I have all there sales history and the sales can be confirmed, emailed to client and in the office within seconds of saying good bye to my client. It does not get any better than this for creating orders.

Pluspunten: Not complicated
Can be used on iPhone or iPad
Very very quick and we have thousands of skus and each reps produces up to10 orders a day and we have had not a single issue in 3 years
Customer history is an invaluable sales tool
Customer support the best I've ever experienced considering we are in Australia and there in USA
Product matrix or variants

Minpunten: Not a single Con but Wishlist Able to produce a customer credit easily
Customer history sorted there category in addition to the default date taken
A user field that can be used to sort and filter customers by a unique run code
A 4x2 grid or similar for showing product catalogue as we have to many products for the single item view

HS is a great order writing app. it has changed my life, my company's life & my sales reps lives

Beoordeeld op 20-11-2017
Larry W.
president
Consumentengoederen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
4 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: as i explained in all the other questions, handshake simplifies and speeds up order writing, order transmission, submitting possible orders to clients, the many reports help alot, and on and on. handshake is AN INDISPENSABLE PART OF MY BUSINESS. don't know how i got along with out it, and don't know how i could get along without it in the future. keep up the good work

Pluspunten: handshake is easy to use, lots of options, speeds up the order writing & transmission process, great customer service

Minpunten: there are some features that i wish could be changed, and most eventually get changed, but not all
for example, i wish a product could be listed on more than one category

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