Handshake

Handshake

door Handshake

Wie gebruikt deze software?

Voor bedrijven die B2B (groothandel) verkopen aan winkels en andere zakelijke klanten. Werkt voor cadeaus en huishoudelijke artikelen, eten en drank, ijzerwaren en industrieel, kleding, consumptiegoederen en meer.

Gemiddelde scores

112 beoordelingen
  • In totaal 4.5/5
  • Gebruiksgemak 4.6/5
  • Klantenservice 4.6/5
  • Functies 4.3/5
  • Waar voor je geld 4.6/5

Productgegevens

  • Beginprijs US$ 39,95/maand
  • Gratis versie Nee
  • Gratis proef Ja
  • Implementatie Cloud, SaaS, Web
    Mobiel - iOS native
    Mobiel - Android native
  • Training Live online
    Webinars
  • Ondersteuning 24/7 (contact met medewerker)
    Kantooruren
    Online

Leveranciergegevens

  • Handshake
  • http://handshake.com
  • Opgericht in 2011

Over Handshake

Handshake Rep is het toonaangevende B2B-platform voor orderinvoer voor fabrikanten, distributeurs en groothandelaren met verkopers die onderweg zijn. Geeft vertegenwoordigers de mogelijkheid om bestellingen snel te noteren, met alle klantinformatie en geschiedenis bij de hand.

Handshake Rep is volledig geïntegreerd met de Handshake Direct B2B e-commercewebsite en mobiele app die je klanten 24/7 het gemak van online bestellen biedt.
Registreer bestellingen vanuit al je B2B-verkoopkanalen met Handshake, dat geïntegreerd is in je ERP.

Functies van Handshake

  • Beheer van nabestellingen
  • Externe orderinvoer
  • Klantendatabase
  • Magazijnbeheer
  • Orderbeheer
  • Orders afhandelen
  • Realtime orderinvoer
  • Vervoersbeheer
  • Voorraadbeheer
  • Beheer van meerdere winkels
  • CRM
  • E-mailmarketing
  • Gegevensbeveiliging
  • Kitting
  • Marketing via meerdere kanalen
  • Mobiele toegang
  • Promotiebeheer
  • Retourbeheer
  • Reviewbeheer
  • SEO-beheer
  • Sjablonen
  • Voorraadbeheer

De nuttigste reviews van Handshake

Save Time with Handshake

Beoordeeld op 10-8-2015
Tina S.
Informatietechnologie en -diensten
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
Bron: GetApp
5/5
In totaal
5/5
Gebruiksgemak
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld

Opmerkingen: We provided our 65 sales reps with iPad back in 2010 and wanted to utilize it to it's full extent with apps that saved the sales reps time and saved us money. Handshake accomplished both of those. Back then- sales reps were handwriting order forms and faxing them to our customer service dept. Then we had 4 people in our home office manually entering those orders! That is so much wasted time on both sides and there was a lot of room for error. With Handshake- our sales reps can easily find the product, show the images to their account, and place the order within a few minutes. Then the order is sent directly into our system- no more manual data entry. Time saved by the sales rep- 1-2 hours each day, which means they could see an extra customer during the day (and make another sale!) or not have to work at night. Time saved by the home office 4-5 hours per day. Now 2 of those 4 people in our home office have been moved to other open positions in the department, saving us money that would have been spent hiring someone new. Overall the experience with Handshake has been exceptional. It's a great product, easy to use and very efficient. We now have over 200 sales reps internationally that have been using Handshake for almost 4 years and they love it!

Pluspunten: Great customer service, very knowledgeable and courteous. They have a great team at Handshake- from the CEO to the Customer Support Specialists. There are no regrets with choosing Handshake for our sales rep ordering tool.

Minpunten: Just keep doing what you are doing Handshake!

Really great wholesale support

Beoordeeld op 5-1-2020
Theresa H.
Operations
Groothandel, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
3/5
Klantenondersteuning
4/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: It’s such a great tool for accounts placing orders, seeing their options, even viewing high res images and sizing options. It’s really easy to update with new releases.

Pluspunten: Handshake is a great tool for sales reps to place orders in the field. It also lets you have a direct b2b site for your accounts to place orders any time of the day. Best part: your reps can use it offline! So they can place orders anytime and then sync up when they have service.

Minpunten: Ever since Shopify obtained handshake, the customer support has gone downhill. They take a while to respond. But when they do, they do help you figure things out. Your best bet is to not have things go wrong.

Have not written an order for over 3 years

Beoordeeld op 4-8-2015
Kerry P.
Groothandel
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
Bron: GetApp
5/5
In totaal
5/5
Gebruiksgemak
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld

Opmerkingen: For producing orders quickly and reliably there is no equivalent app for electronic devices. it is slick and easy to use for my sales team. I use it on my iPhone 6 plus as my preferred device for creating orders as the iPad is sometimes not on me so I can run everything from this device including upto date sales reports. If a customer rings I can do the order there and then while on handsfree. I have all there sales history and the sales can be confirmed, emailed to client and in the office within seconds of saying good bye to my client. It does not get any better than this for creating orders.

Pluspunten: Not complicated
Can be used on iPhone or iPad
Very very quick and we have thousands of skus and each reps produces up to10 orders a day and we have had not a single issue in 3 years
Customer history is an invaluable sales tool
Customer support the best I've ever experienced considering we are in Australia and there in USA
Product matrix or variants

Minpunten: Not a single Con but Wishlist Able to produce a customer credit easily
Customer history sorted there category in addition to the default date taken
A user field that can be used to sort and filter customers by a unique run code
A 4x2 grid or similar for showing product catalogue as we have to many products for the single item view

Great for University Students!

Beoordeeld op 9-11-2019
Corine T.
Frontend Intern
Public relations en communicatie, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
4/5
In totaal
5/5
Gebruiksgemak
4/5
Functies en functionaliteit
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Overall I would say that my experience with Handshake has been very good. I think that Handshake offers a lot of opportunities for students, besides just job opportunities. It also lists campus events and question/answer forums where students can ask about specific jobs or the job hunting process. It also lets you schedule appointments which is great if you are on campus.

Pluspunten: I think that Handshake is really good for University students to use. My University uses it and every student automatically gets an account. Handshake is also good at trying to tailor recommended jobs according to your preferences. It also gives students the opportunity to connect with other students and ask questions about the job hunting process.

Minpunten: What I least like about this software is that it enables anyone to send you messages like spam and people who are "recruiting" for jobs that have nothing to do with your industry. It is annoying to get an email about someone trying to offer my a job as a teacher when my industry is actually software engineering.

Disappointing partnership

Beoordeeld op 9-5-2019
Spencer B.
CEO
Groothandel, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
2/5
In totaal
4/5
Gebruiksgemak
2/5
Functies en functionaliteit
1/5
Klantenondersteuning
2/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: This is absolutely the worst company we have partnered with in my 12 years with my business. Their customer service is simply horrible and I'm worried they almost got shut down because they weren't PCI compliant even though they told us they were. They gave us 2 days. Yes, 2 days to find a new CC processor and have it setup. You can only use their specific processors which don't even work with all of their tech. Their processors costs $6000 more than what we were currently paying and Handshake refused to help in that cost. The process we have to do now is different than what was initially presented to us. They switched it mid contract and then refused to refund a prorated amount. It's highway robbery in my mind. Be very cautious of anything you sign with them. Even then they'll just end up changing it mid way through the contract. Absolutely disappointed in a company that would conduct business like that.

Pluspunten: I liked the simplicity of it. It is a very basic system.

Minpunten: Disappointed in the promises made about the product and the contract put in place. Horrible to pay up front for the year.

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