Handshake

Handshake

door Handshake

Wie gebruikt Handshake?

Voor bedrijven die B2B (groothandel) verkopen aan winkels en andere zakelijke klanten. Werkt voor cadeaus en huishoudelijke artikelen, eten en drank, ijzerwaren en industrieel, kleding, consumptiegoederen en meer.

Wat is Handshake?

Handshake Rep is het toonaangevende B2B-platform voor orderinvoer voor fabrikanten, distributeurs en groothandelaren met verkopers die onderweg zijn. Geeft vertegenwoordigers de mogelijkheid om bestellingen snel te noteren, met alle klantinformatie en geschiedenis bij de hand.

Handshake Rep is volledig geïntegreerd met de Handshake Direct B2B e-commercewebsite en mobiele app die je klanten 24/7 het gemak van online bestellen biedt.
Registreer bestellingen vanuit al je B2B-verkoopkanalen met Handshake, dat geïntegreerd is in je ERP.

Handshake - Details

Handshake

http://handshake.com

Opgericht in 2011

Handshake - Prijsoverzicht

Handshake heeft geen gratis versie maar biedt wel een gratis proefperiode. Handshake betaalde versie vanaf US$ 39,95/maand.

Beginprijs

US$ 39,95/maand

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Live online

Webinars

Ondersteuning

24/7 (contact met medewerker)

Kantooruren

Online

Functies van Handshake

Orderinvoer software
Beheer van nabestellingen
Externe orderinvoer
Klantendatabase
Magazijnbeheer
Orderbeheer
Orders afhandelen
Realtime orderinvoer
Vervoersbeheer
Voorraadbeheer
Bestellen in bulkvorm
Betalingsopties
Communicatietools
Inventarisatie
Mobiele toegang
Nabestellen
Promotiebeheer
Rapportage en analyse
SEO-beheer
Vervoersbeheer
Beheer van meerdere winkels
CRM
E-mailmarketing
Gegevensbeveiliging
Kitting
Marketing via meerdere kanalen
Mobiele toegang
Promotiebeheer
Retourbeheer
Reviewbeheer
SEO-beheer
Sjablonen
Voorraadbeheer

Reviews van Handshake

5 van 117 reviews worden weergegeven

In totaal
4,5/5
Gebruiksgemak
4,6/5
Klantenservice
4,6/5
Functies
4,3/5
Waar voor je geld
4,6/5
Tina S.
Informatietechnologie en -diensten
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    Zonder beoordeling
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 10-8-2015

"Save Time with Handshake"

Opmerkingen: We provided our 65 sales reps with iPad back in 2010 and wanted to utilize it to it's full extent with apps that saved the sales reps time and saved us money. Handshake accomplished both of those. Back then- sales reps were handwriting order forms and faxing them to our customer service dept. Then we had 4 people in our home office manually entering those orders! That is so much wasted time on both sides and there was a lot of room for error. With Handshake- our sales reps can easily find the product, show the images to their account, and place the order within a few minutes. Then the order is sent directly into our system- no more manual data entry. Time saved by the sales rep- 1-2 hours each day, which means they could see an extra customer during the day (and make another sale!) or not have to work at night. Time saved by the home office 4-5 hours per day. Now 2 of those 4 people in our home office have been moved to other open positions in the department, saving us money that would have been spent hiring someone new. Overall the experience with Handshake has been exceptional. It's a great product, easy to use and very efficient. We now have over 200 sales reps internationally that have been using Handshake for almost 4 years and they love it!

Pluspunten: Great customer service, very knowledgeable and courteous. They have a great team at Handshake- from the CEO to the Customer Support Specialists. There are no regrets with choosing Handshake for our sales rep ordering tool.

Minpunten: Just keep doing what you are doing Handshake!

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 10-8-2015
Theresa H.
Operations
Groothandel, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    3/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 5-1-2020

"Really great wholesale support"

Opmerkingen: It’s such a great tool for accounts placing orders, seeing their options, even viewing high res images and sizing options. It’s really easy to update with new releases.

Pluspunten: Handshake is a great tool for sales reps to place orders in the field. It also lets you have a direct b2b site for your accounts to place orders any time of the day. Best part: your reps can use it offline! So they can place orders anytime and then sync up when they have service.

Minpunten: Ever since Shopify obtained handshake, the customer support has gone downhill. They take a while to respond. But when they do, they do help you figure things out. Your best bet is to not have things go wrong.

  • Bron van de reviewer 
  • Beoordeeld op 5-1-2020
Spencer B.
CEO
Groothandel, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    2/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    2/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    2/5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 9-5-2019

"Disappointing partnership"

Opmerkingen: This is absolutely the worst company we have partnered with in my 12 years with my business. Their customer service is simply horrible and I'm worried they almost got shut down because they weren't PCI compliant even though they told us they were. They gave us 2 days. Yes, 2 days to find a new CC processor and have it setup. You can only use their specific processors which don't even work with all of their tech. Their processors costs $6000 more than what we were currently paying and Handshake refused to help in that cost. The process we have to do now is different than what was initially presented to us. They switched it mid contract and then refused to refund a prorated amount. It's highway robbery in my mind. Be very cautious of anything you sign with them. Even then they'll just end up changing it mid way through the contract. Absolutely disappointed in a company that would conduct business like that.

Pluspunten: I liked the simplicity of it. It is a very basic system.

Minpunten: Disappointed in the promises made about the product and the contract put in place. Horrible to pay up front for the year.

  • Bron van de reviewer 
  • Beoordeeld op 9-5-2019
Geverifieerde reviewer
Associate Director
Hoger onderwijs, 10.001+ werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 3-3-2020

"Great career connection resources for students!"

Pluspunten: Love how easy it is for our students and faculty to schedule advisory appointments, find internship and employment opportunities, connect with our alumni, and attend events in their field of interest. Our students have found it so easy to navigate and resourceful. We have had such positive feedback from them on this resource that we just launched a few years ago.

Minpunten: So far everything has been great! Handshakes customer service is great, along with their tutorials on how it all works. Does take a little time to implement, so be sure to set up a great plan for marketing and getting awareness out to students, employers, alumni (your network!).

  • Bron van de reviewer 
  • Beoordeeld op 3-3-2020
Meagan D.
Office Administrator
Groothandel, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 11-9-2019

"Using Handshake at Tradeshows"

Opmerkingen: In our business, we do trade shows with sales teams and then we also do trade shows without sales teams. When we do the shows on our own, we need our own ordering software. Handshake was perfect for what we were doing and very affordable. It is refreshing to have a system like this available to small businesses.

Pluspunten: The ease of use and modern interface are great! Adding customers, accepting payment, printing order copies was all very easy with Handshake. The ability to pay for the service in small time periods was very accommodating to our business. Other services required longer contracts, were more expensive, and less user friendly.

Minpunten: Since it was not our main ordering software, we were not able to use all of the features to our highest advantage. That is not really a fault of Handshake, however.

  • Bron van de reviewer 
  • Beoordeeld op 11-9-2019