Gold-Vision CRM
Wat is Gold-Vision CRM?
Gold-Vision CRM (customer relationship management, klantrelatiebeheer) helpt middelgrote bedrijven beter zaken te doen. De missie bij Gold-Vision is om bedrijven gebruiksvriendelijke, intuïtieve CRM-oplossingen te bieden die een echt verschil maken en waar voor je geld bieden. Verbeter de teamprestaties en verhoog de omzet met een systeem dat wordt ondersteund door een deskundig, intern team van CRM- en bedrijfsexperts.
Wie gebruikt Gold-Vision CRM?
Elk bedrijf dat op zoek is naar verkoop- en marketingsoftware. Gold-Vision heeft klanten in alle sectoren en een zeer configureerbare opzet. Het wordt gebruikt voor verkoopbeheer, marketing en klantondersteuning.
Twijfels over Gold-Vision CRM?
Vergelijk met een populair alternatief
Gold-Vision CRM
Andere goede alternatieven voor Gold-Vision CRM
Reviews over Gold-Vision CRM
Nikki
Great System, Great Service!
Opmerkingen: We're very happy with the system! It's great, easy to use and quick to find information about our customers. The Gold-Vision team are fantastic and are always friendly and happy to help!
Pluspunten:
Its ease of use and the fact the team are so easy to get hold of for any support enquiries our team may have
Minpunten:
We're struggling slightly with getting the Sage configuration to send relevant information over to crm, I think we'll need some training on this.
Reactie Esteiro Business Solutions
vorige maand
Hi Nikki, thank you so much for your review. We are very glad you are happy with the system, and have found our support to be useful in dealing with any enquiries. Please don't hesitate to get in touch if we can assist with your sage configuration, we'd be happy to assist. Kind Regards, Alex
Bev
Overwogen alternatieven:
Solid system now upgraded beautifully!
Opmerkingen: What makes it so perfect as my marketing tool, is the integration of CRM with Connect e-marketing. Great CRM segmentation functionality, no exporting / importing of data to 3rd party e-marketing systems and no manipulation of data in Excel spreadsheets before I can send out a campaign! And, at the end of the day, the CRM is constantly updating the campaign data for reporting purposes and most importantly ensures our company remains GDPR compliant!
Pluspunten:
Loved the system before but with the V8 upgrades which gives the CRM a new look and feel to menus and tool bars / views etc, it's even easier to use and without any detriment to its' already great functionality. Whether you need the system for pre-sales (leads), opportunities, marketing or something else, every screen is tailor-able making user input screens relatable and provides the facility to include terminology and fields more relevant to your business. I've worked with Gold-Vision CRM now for the last 8 years and still love using every bit of it!
Minpunten:
No 'cons' for me - we are happy with Gold-Vision
Reactie Esteiro Business Solutions
4 jaar geleden
Hi Bev, A big thank you for your excellent review about Gold-Vision. It's great to hear that you find it to be the perfect CRM for marketing where you can create effective campaigns easily whilst learning from campaign reporting. Kind regards, Zoe
Aiden
Overwogen alternatieven:
Fantastic service with a well built system.
Opmerkingen: Really good, we have been using GV for a number of years and it has served us well over our growth and constant changes. We have reviewed our options after a few years to see if it was still the best option and we decided to stick with GV as it met all of our needs and the main pro was the customer service, Both [sensitive content hidden] have been incredible to deal with.[sensitive content hidden] has been very supportive and knowledgeable though any issue I have.[sensitive content hidden] within the support team is also a dream to talk to.
Pluspunten:
Generally easy to use and implement with users, it has all of the features you could want from a CRM at a good price.
Minpunten:
Releasing features that don't work correctly.
Reactie Esteiro Business Solutions
2 weken geleden
Thankyou for taking the time to leave such a nice review Aiden. We are pleased Gold-Vision has been able to facilitate your business growth and changes, and that you continue to feel supported through our customer service. Kind Regards, Alex
Geverifieerde reviewer
OK but better out there
Opmerkingen: Probably OK if you don't want to integrate with anything else and you have time and knowledge to filter out unneccesesary stuff and build your own dashboards.
Pluspunten:
Flexible and if you are IT savvy you can probably mostly build what you need. It does seem highly configurable if you know what you are doing which is probably a plus over other CRMS
Minpunten:
Doesnt integrate with many other apps and platforms. Completely lacking basic CRM functions like a visible sales pipeline. No automatic mail and contact tracking like for example Hubspot. If you want to integrate with anything basic like a 3CX phone system we found the support obstructive and they want to charge you.
Reactie Esteiro Business Solutions
4 maanden geleden
Thank you for taking the time to leave a review. In response to some of the points you have raised, we would like to highlight the full capabilities of our product. Integration is important. Therefore, we prioritise building links to tools where we believe customers will gain the best value, such as the Microsoft Office suite, accounting systems, website tracking, chat, and eSign, to name a few. Gold-Vision supports numerous ways to easily create a visual pipeline view, such as a funnel, sales board, target charts, and histogram pipeline. If you would like to build a specific view, please check our help pages, or reach out to our support desk. Gold-Vision is often used by businesses that require more that the "one size fits all" chart. Given all phone systems are different, we offer a standard outbound dialling solution that works with most softphone systems. However, certain inbound features can require setting up, which we're happy to do as part of your project. Without your name we are unable to reach out directly - please contact us via your account manager and/or our support desk for further assistance. Kind Regards, Gold-Vision
Lee
Overwogen alternatieven:
A CRM that can flex and fit to your companies needs.
Opmerkingen: Note only a great experience with the software but also with the team. Non pushy sales, understanding project managers, amazing training and a very knowledgeable support team.
Pluspunten:
Gold-Vision CRM has had the same reaction with all users in our company. That is simply how flexible it is and how powerful it is. The pros start with the team behind it. All departments work together in the office and make sure they all get involved in areas of the product so they are making what the users need not what they think will be "cool". This means Gold-Vision is a system that has been built up over the year to be a fully featured CRM. Account/Contact Management is simple, Opportunities are clear and can be cross linked to any other aspect of the data so you can include all stakeholders in the process. Lead Management is clear and makes sure you don't double up with duplicates. The whole system though is driven with really powerful searching and filtering. So finding that single piece of data that is crucial to your process is fast and can be saved, making sure you can save time on repetitive tasks. You can report all data into a a range of charts and graphs, all dynamic and easy to drill down into. Applying the powerful filtering you can create lists for targeted marketing campaigns, quickly and easily. Then using the drag and drop template maker create stylish content templates. We also use a third party integration to track website visits. When you get stuck you have a number of options to the reach the support team and this is part of the price so no extra spend on something you may not need. A great help site and a range of quick and simple help videos.
Minpunten:
Honesty, haven't found anything yet that we found that is a Con. When we have had an issue with have found a workaround, or checked our workflow to see if we have been doing things a way that can be made better.
Reactie Esteiro Business Solutions
4 jaar geleden
Thank you Lee for your fantastic review. We're so pleased to hear that Gold-Vision helps everyone in Ambersphere Solutions work together and that you find our product not only simple to use, but flexible and powerful too. We're also happy to hear of the amazing training and support that you have received from our Gold-Vision teams. Kind regards, Zoe
