Cin7

Cin7

door Cin7

Wie gebruikt Cin7?

Omnichannel wholesalers, retailers, importers and light-manufacturers turn to Cin7 when they need a single platform that lets them contain costs as they expand to new markets and add sales channels.

Wat is Cin7?

Cin7 is the automated inventory management platform for brands growing their revenue over $1 million. Cin7 synchronizes their stock with sales and orders across every physical and online sales channel and automates order processes for greater efficiency. Brands that sell or distribute products use Cin7 to keep costs down, margins and cash flow high and stock at the right level. Note: Cin7 is not suitable for asset management.

Cin7 - Details

Cin7

http://www.cin7.com/

Opgericht in 2011

Cin7 - Prijsoverzicht

Cin7 heeft geen gratis versie en biedt geen gratis proefperiode. Hieronder vindt u extra prijsinformatie voor Cin7.

Gratis versie

Nee

Gratis proef

Nee

Implementatie

Cloud, SaaS, Web

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Kantooruren

Online

Functies van Cin7

Barcode software
Aangepaste etiketten
Etiketsjablonen
Ontvangstlabels
Serienummers volgen
Streepjescodes genereren
Streepjescodes scannen
Streepjescodes/RFID
Verzendetiketten
Voorraadbeheer
Aangepaste catalogusweergaven
Aangepaste productkenmerken
Catalogi samenstellen
Contentbeheer
Contentbibliotheek
Cross-selling-functionaliteit
Prijsbeheer
Productvergelijking
Zoeken/filteren
Import- en exportbeheer
Inkoop
Magazijnbeheer
Orderbeheer
Retourbeheer
Streepjescodes / RFID
Verkoopprognose
Vervoersbeheer
Voorraadbeheer
Databaseondersteuning
Documenten archiveren
EDI testen
Integratie van derden
Ondersteuning bij EDI-mapping
Rapportage en analyse
Uitzonderingenbeheer
Waarschuwingen/Meldingen
Werkstroomplanner
Activabeheersysteem voor bedrijven
CRM
Distributiebeheer
Financieel beheer
HR-beheer
Inkooporderbeheer
Magazijnbeheer
Orderbeheer
Projectbeheer
Rapportage en analyse
Supply-chainbeheer
Voorraadbeheer
Beheer van cadeaubonnen
Elektronische handtekening
Kassasystemen voor restaurants
Kortingsbeheer
Loyaliteitsprogramma
Multilocatie
Profielen van klantenaccounts
Provisiebeheer
Retail POS
Retourbeheer
Streepjescodes scannen
eCommerce-integratie
Beheer van cadeaubonnen
Kortingsbeheer
Ondersteuning van loyaliteitsprogramma's
Prijsbeheer
Provisiebeheer
Retouren bijhouden
Streepjescodes scannen
Touchscreen
Verkoop bijhouden
Voorraadbeheer
eCommerce
Catalogusbeheer
Factureren
Inkoop
Leveranciersbeheer
Magazijnbeheer
Materialenbeheer
Orderbeheer
Productbeheer
Productiebeheer
Retourbeheer
Supply-chainbeheer
Vervoersbeheer
Voorraadbeheer
Catalogusbeheer
E-mailmarketing
Gegevenssynchronisatie
Kanaalbeheer
M-commerce
Marktplaatsintegratie
Orderbeheer
Promotiebeheer
Retourbeheer
SEO-beheer
Social commerce
Voorraadbeheer
Winkelwagen
Backorderbeheer
Beheer van speciale bestellingen
Bestellingen bijhouden
Catalogusbeheer
Orderinvoer
Orders afhandelen
Retourbeheer
Terugkerende orders
Vervoersbeheer
Voorraadbeheer
Beheer van nabestellingen
Externe orderinvoer
Klantendatabase
Magazijnbeheer
Orderbeheer
Orders afhandelen
Realtime orderinvoer
Vervoersbeheer
Voorraadbeheer
CRM
E-mailmarketing
Inkooporderbeheer
Loyaliteitsprogramma
Multilocatie
Orderbeheer
Personeelsbeheer
Postorder
Provisiebeheer
Rapportage en analyse
Retourbeheer
Voorraadbeheersysteem
eCommerce
Factureren
Kelderbeheer
Orderbeheer
Productie bijhouden
Vatenbeheer
Verkooppunt
Voorraadbeheer
Wijnclubbeheer
Wijngaardbeheer
Import- en exportbeheer
Leveranciersbeheer
Magazijnbeheer
Orders afhandelen
Sales- en operationsplanning
Transportbeheer
Uitwisseling van elektronische gegevens
Vervoersbeheer
Voorraadbeheer
Vraagplanning
Beheer van meerdere kanalen
Beheer van productievoorraad
Beheer van retailvoorraad
Kitting
Leveranciersbeheer
Magazijnbeheer
Mobiele toegang
Nabestellingbeheer
Productidentificatie
Prognose
Rapportage en analyse
Voorraadoptimalisatie
Waarschuwingen/Meldingen
In- en uitchecken
Itembeheer
Kosten bijhouden
Leveranciersbeheer
Nabestellingbeheer
Prognose
SKU-/UPC-codes
Serienummers volgen
Streepjescodes/RFID
Voorraad bijhouden
Voorraadoptimalisatie
3PL-beheer
Inkoop
Kwaliteitsbeheer
Multilocatie
Ontvangst- en wegzetbeheer
Orderbeheer
Prognose
Realtime synchronisatie
Retourbeheer
Streepjescodes/RFID
Vervoersbeheer
Voorraadbeheer
Beheer van meerdere winkels
CRM
E-mailmarketing
Gegevensbeveiliging
Kitting
Marketing via meerdere kanalen
Mobiele toegang
Promotiebeheer
Retourbeheer
Reviewbeheer
SEO-beheer
Sjablonen
Voorraadbeheer
Beheer van cadeaubonnen
Kassasysteem voor bars
Kassasystemen voor restaurants
Kortingsbeheer
Ondersteuning van loyaliteitsprogramma's
Prijsbeheer
Provisiebeheer
Retouren bijhouden
Streepjescodes scannen
Toegangsrechten voor gebruikers
Verkoop bijhouden
Voorraadbeheer
eCommerce

Reviews van Cin7

5 van 363 reviews worden weergegeven

In totaal
4.3/5
Gebruiksgemak
4.2/5
Klantenservice
4.2/5
Functies
4.2/5
Waar voor je geld
4.1/5

I would highly recommend Cin7.

Beoordeeld op 1-12-2016
Paul T.
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
Bron: GetApp
5/5
In totaal
4/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Our company recently moved our stock in to a 40k SqFt warehouse, and had no inventory tracking system other than spreadsheets which were sporadically updated. I was tasked with solving this problem. After reviewing and testing MANY inventory packages, I found that Cin7 provided the best solution for the best cost.

The way Cin7 integrates the entire product flow, from cutting a PO for materials to final delivery to the customer has greatly increased our productivity. The warehouse and sales process runs much more smoothly, with visibility at all stages of the process. No more calling to bother the warehouse manager to ask where an order is in the process.

The inventory tracking has worked very well for us. We no longer must worry about where an item is located in the warehouse, saving us hours of picking time. We also don’t have to call the warehouse manager to see if we have enough stock to complete a sale on time, as this is visible from both the product and sales order screens, and from reports.

The reporting module is great, giving visibility to both sales and inventory. Using pivot tables, you can drag & drop items to be included in to a report, and the prebuilt reports are nice as well.

The PO process has been greatly simplified using the Smart Buyer module. If you have set minimum levels and set reorder levels, you can cut POs to replenish all your stock in about 10 minutes. This has saved us many man hours per week.

Cin7 is not simple to set up. However, they assign a specialist to your account to walk you through each step of the process and to make sure you understand how everything works. They also hold webinars regularly to explain some of the more complicated topics more in depth. These webinars are also available for viewing at later dates, which is nice for review. The help system is comprehensive. If you can’t find the answer to your question, the support staff is friendly, responsive and above all very competent. Cin7 really does its best as a company to make sure you succeed.

Pluspunten: I really like the Smart Buyer module. It makes the PO creation process so easy. The reporting is really great as well

Minpunten: There is a learning curve, just like with any inventory and business management platform this comprehensive. Cin7 does have great support and documentation to help out to mitigate this.

SUPPORT

Beoordeeld op 1-11-2019
Abdul P.
Director
Kleding en mode, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
4/5
In totaal
5/5
Gebruiksgemak
3/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I am satisfied and happy that we were able to make the necessary changes in this software and get this Inventory system integrated with sales channel without experiencing any problems.

Pluspunten: Possibly the ease of use. Its faster and we can manage out inventory very easily through this software. Secondly, the support we get from the team is outstanding. Rep has been available to resolve issues and any and all tweaking is possible to do with ease with him. I also want to appreciate the ability to make minor changes in the system software to suit out individual need. This was possible by Rep and the way he did quickly is commendable.

Minpunten: The fact that we still have to go to XERO to generate outstanding invoices.

Antwoord van de leverancier

van Cin7 op 5-11-2019

Hi Abdul,
We're happy to learn that you found value in our software system. Great to hear the Cin7 team has been able to make things easier for you. Thank you for taking the time to give us your feedback.

Company wide transformation

Beoordeeld op 5-2-2020
Anthony M.
Operations Manager
Fabricage van elektrische/elektronische producten, 13-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
4/5
In totaal
4/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
4/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We have now got the ability to completely automate our company. Once we have implemented all levels of Cin7 we will have the ability to be a completely paperless company. That is a huge win for any company.

Pluspunten: We really liked that Cin7 centralised, consolidated and automated our business processes and procedures. It gave us the transparency throughout all business units and supply chain. The customisation of reports enabled us to track specific facets of the company and keep in line with budgets and targets.

Minpunten: Navigation throughout the whole system can be daunting purely to the fact the capabilities of the system is expansive and there is so many areas to populate with information.

Antwoord van de leverancier

van Cin7 op 9-2-2020

Hi Anthony,
Thank you for your stellar review! We are thrilled to hear about your company going paperless and that Cin7 is helping you achieve your business goals. Should you require any assistance, feel free to get in touch with our friendly support team. We're happy to help!
https://www.cin7.com/company/contact-us/

Terrible Custumer Support

Beoordeeld op 19-11-2019
Elioth F.
President
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
4/5
In totaal
4/5
Gebruiksgemak
5/5
Functies en functionaliteit
1/5
Klantenondersteuning
3/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: The software has great functionality and streamlines many aspects of the business. They have put lots of work into the bugs but their documentation is often outdated. It is effective for handling ecommerce sales but lacks on the pick-n-pack system.

Minpunten: The customer support is terrible! If you want to chat or talk to anyone they try to enroll you onto "premium support" for almost $3000 - $5000 per year. Standard support takes over 1 week to get back to you. Additionally, the on-boarding team has no experience with accounting or the financial setup. More often than ever they tell you they will consult with one of their teams and make you waste time until the on-boarding is over and you have to pay for premium support. I would recommend it but note, you will spend a lot of time trying to set it up correctly. Be prepared to allocate additional time reconciling inventory if you use shipstation (does not integrate well).

Antwoord van de leverancier

van Cin7 op 22-11-2019

Hi Elioth,
Thank you for sharing your feedback, which has been shared with the team. While we're glad you're finding our software useful and would recommend it, we regret that your customer service experience with us hasn't been more positive. We care deeply about all of our customers and will work to improve our services going forward.

Great potential - poor customer communication hobbles it

Beoordeeld op 29-11-2017
Karen D.
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
Bron: GetApp
2/5
In totaal
4/5
Gebruiksgemak
3/5
Functies en functionaliteit
1/5
Klantenondersteuning
3/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: Solid database with easy search functionality. Cloud-based is fantastic. It never goes down and we can work remotely. Easy interface makes order entry fast. If you are using nothing or spread-sheets you will think this is the greatest thing ever! We were using MYOB Exo, so we noticed some improvements, but also some lost attributes.
If you look at it on paper, Cin7 has fantastic features that should make running a business effortlessly. These include integrations with ECommerce sites, Smart Buyer for purchasing, integration with Xero, B2B website etc. We were sold on many of these but in reality, Cin7 is not a complete product. Most of the features seem to work, however, if you want two features, they don't work together. If you want the features to work properly they will fix it for a cost.

Minpunten: Most of the problems I see with Cin7 are to do with customer support and knowledge about how business works. We try to be clear about what our requirements are: we are a mid-sized company with 40 years experience experience in import/export. Despite having an excellent team that are quite computer-saavy, I've repeatedly been told by support its 'user error' when reporting a bug. Tickets often get closed when the problem being fixed. Support lost so many of our tickets I was asked to reenter all those outstanding (so I have to project manage their bug fixes) Following that we was accused of being 'high maintenance customer' because we had more than 20 tickets entered in a month. That might give some scope to our problems with Cin7.
I have offered to meet with the developers and explain what we need and why it makes business sense, but have been told they are busy with other projects and have continued to battle with support to get our issues fixed.
One error we reported (products with 3 options freezing in B2B website) they insisted wasn't an error. Then they said it was couldnt be fixed. Then they said it was a new feature request (it had worked for 8 months lol) and we could pay them to programme it for us... outrageous given its not a feature unique for us. In the end, our newest employee (who claims he doesnt know much about computers) found the problem and fixed it. No acknowledgement from Cin7.
Another example is why I'm doing this review to get fixed - Smart Buyer calculates how much to order based on previous sales and what you want to hold on your shelf BUT ignores any incoming stock and any back orders. Obviously not logical.
CIN7 need to stop and listen to their customers and be less concerned with squeezing more money out of us.

Antwoord van de leverancier

van Cin7 op 4-12-2017

Thank you for your feedback Karen. I'm sorry we have not been able to meet your expectations in this case. One of our team will be in touch today regarding the smart buyer changes you are looking for.