Wat is Cin7 Omni?
Cin7 is het geautomatiseerde platform voor voorraadbeheer voor merken die hun omzet verhogen tot meer dan $ 1 miljoen. Cin7 synchroniseert hun voorraad met verkoop en bestellingen op elk fysiek en online verkoopkanaal en automatiseert de bestelprocessen voor grotere efficiëntie. Merken die producten verkopen of distribueren, gebruiken Cin7 om de kosten laag te houden, de marges en cashflow hoog te houden en de voorraad op het juiste niveau te houden. Opmerking: Cin7 is niet geschikt voor vermogensbeheer.
Wie gebruikt Cin7 Omni?
Omnichannel-groothandels, detailhandelaren, importeurs en lichtfabrikanten wenden zich tot Cin7 wanneer ze een platform nodig hebben waarmee ze de kosten kunnen beheersen terwijl ze uitbreiden naar nieuwe markten en verkoopkanalen toevoegen.
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Reviews over Cin7 Omni
Great Cloud based Software - Easy to use and lots of features
Opmerkingen: We were a loyal system based inventory software user for almost 3 years (Inflow), everything with our previous software (Inflow) was good. As we have grown, we wanted multiple users and we looked at other options and decided we have to upgrade to a cloud based software. I personally did not want to go on the path of server, VPN etc.. We were very nearly about to sign in for another cloud based system and at the last minute we realised that it is not a special software for fashion industry.. We wanted a software that can cope with Size, Colour, Fabric, Style and Fit variations.. Thank God the other software people actually recommended Cin7 which is a Fashion Industry special software. We are so glad we made the move.. It makes our business day to day operation a breeze and our sales agents in multiple locations (Some offshore as well) entering orders directly into the system.. This cut down or data entry time dramatically.. also we are now able to see or "Out of stock items" by size.. Also the Web portal B2B is a God Send... Our customers love this feature.. I also have to say that the customer service experience I had is double 2 x 5 STAR... On Boarder Jeff made the whole operation so smooth that I never felt I was all alone in this journey... This is genuinely a good product backed by good people.. I recommend this to any business who are looking to upgrade from system based software to cloud based programme.. Thank you guys.. we are still a long way to go with implementing this software in our business, but I am confident that we will get through this..
Software specially designed for Fashion Industry.. Multiple Size, Style, Fit, Fabric etc.. No problem... Many advanced features like B2B webportal, Xero Integration, Email Integration etc at no extra cost. On-Board support is worth $$$$ of dollars.. They do this so well.. Thank you Jeff... Pivot table reports - We were used to excel reports.. But this Pivot table stuff is out of this world..
At times Crashes during log-ins.. I assume a bug... It is understandable considering cloud based system.. Not a major, but it will be great if they can rectify this soon. Automatic email reports.. for example a weekly email to our customers on stock or sales report etc would be a great feature. Simplified data entry short cuts (like Control + D - for entering same data for all lines) would be a great feature to add. Rather than Xero or QuickBooks, a simplified inbuilt payment system in Cin7 will be beneficial for small businesses who don't want to use accounting packages. Single user low cost (under $ 100 per month) version would benefit some small operators..
7 jaar geleden
Hi David, thank you for the overall 5 star review! It's great to hear you think the product is awesome and the staff at Cin7 have been helpful. Thank you for the great feedback especially about Jeff your on-boarder. Thank you for the honest feedback we're always looking to improve for our customers and this has been passed onto support. We look forward to the continued support and value you as a customer.
Great software when it works - Shame about the slow and hard to access customer service
Opmerkingen: Good product in general - terrible customer service
As a complete inventory and order management system it is pretty good and easy to use and understand for anyone who has worked with ERP's before. I requires minimum set up if your business doesn't require any integrations. Easy to upload and download information.
If something "breaks" it takes forever for Customer Service to reply to your queries or issues, even critical ones. There's no-one to call, you can only create a case online and hope for the best. I've had issues or requests for integrations which have taken months to get a reply. If you are lucky enough to get someone in the chat service to chat to you, all they say is that you need to create a case online and wait for an answer. This problem has gotten worse in the past 12 months. If it continues, we might look into changing software for our business.
Good value and Good fit for what we needed
Opmerkingen: CIN7 has enabled us to move most of our data out of manual spreadsheets and into the system. We are looking forward to integrating CIN7 with an inventory planning and forecasting tool to further automate many of our manual processes.
As a smaller start-up company, we were looking for fairly basic inventory management and order management functional that was not over complicated and not overly expensive. CIN7 delivers sold core functionality in both areas with very reasonable pricing and well developed interfaces with key business software packages.
Training could be a little more robust. Training videos get you some good basics, however lacking when trying to set up some more complicated work flows such as production jobs and kitting and bundling.
Horrible service and way too buggy for the price
Opmerkingen: Very poor. Expensive, buggy and the price increases are ferocious.
Lots of features and capabilities similar to ERP platforms without the cost or complexity of ERP.
Pricing is punitive to smaller businesses and you are forced to pay far too much when only using certain parts of the platform. The customer service is dreadful and the platform is riddled with bugs that take months, and sometimes years, to be fixed.
Opmerkingen: [sensitive content hidden] Made our overall experience great. No request was too small or difficult.
We have been using Cin7 in an existing business. For a few years now, but for this review, it’s a for a new business we have just set up. We were in a time crunch, so on boarding and to be sped up. We had [sensitive content hidden] as our onboarding manager, and he was exceptional. He was very helpful, prepped for our meeetings, and adaptable with all our requests. He made the experience super easy, and smooth from our first contact to complication.
When I reached out to cin7 at the start, it took close to 7 weeks to get onto someone who could help us. I sent in multiple sales call requests and emails, but no one got back to me. I had to get in contact with someone through the support team rather than the sales team.