Premier

Huge upgrade over quickbooks

Opmerkingen: Tremendous upgrade over quickbooks.

Pluspunten:

Job Budget control screen and interactive reports on job costs in real time. Implementation team was phenomenal at helping to deal with the challenges of leaving an inferior software.

Minpunten:

The migration from quickbooks was very challenging and time consuming. But that is much more an indictment of quickbooks than it is of Jonas.

Great Software with Excellent Customer Support

Pluspunten:

This a robust software that includes both financial management and project management functions. Having both functions under one platform is fantastic for our operations team. The full suite of project management functions means that we do not need additional software to fill gaps in functionality. The best feature is the customer support! The team at Premier actively seeks our feedback, always makes themselves available when we have major issues or simple questions, and the actually use the feedback to develop new features that make the software easier to use. The fact that we can make a suggestion and have it implemented in a relatively short time frame is extremely valuable to us.

Minpunten:

At the start there is a bit of a learning curve, but the software is very intuitive so people learn quickly. There were some modules that were slightly cumbersome but Premier has been pushing significant updates that have solved those issues and expanded functionality significantly.

Customer Service

Opmerkingen: I do not like the program as it takes to many steps to create invoices and find it to be a waste of time during billing. there is not a way to customize our invoices per the clients needs.

Pluspunten:

Although I do not like the program I have been impressed with the support I receive when needed. Tharani has been an amazing help to me.

Minpunten:

The amount of steps to create anything!

Easy Software using Jonas after 3 months

Opmerkingen: Very satisfied in General. It has all we need to run our business efficiently and effectively.

Pluspunten:

Easy account set up, Chart of Accounts, Vendors, Entering AP, AR, Estimated Budget, Change Orders, Cost to the Budget, payroll are all easy to enter. Bank Reconciliation for Bank, Several Companies, Credit Card reconciliation. Cost hits a job or GL Account and easily reviewed by Great reports and Job Dashboard. you can see a snapshot of the job and see reports from the dashboard. Compliance can be tracked for Insurance or missing documents. Subcontracts can bill thru Jonas for Easy tracking. All Reports Trial Balance, Balance sheet, Income Statement, Financial statement, many more reports etc, AP, AR, 1099 Tracking, Pay on line or ACH re-occurring payments, Jonas has been easy to use and if I can not resolve I email Jonas Help and they get right back to me and set up a teams teaming or Zoom and we resolve.

Minpunten:

There are a few features we are waiting for Jonas to add which are Lien waiver Tracking.

Implementation - Customer Service

Opmerkingen: Our overall experience has been very positive. The customer service is exceptional. The software itself is very complete - it has more capabilities than we even use, but having the options makes for a pleasant surprise when we do need to dive deeper or track additional costs.

Pluspunten:

We are very pleased with the software. The ability to connect project management with accounting has made us much more efficient. Overall, we are excited about our decision. What makes Premier an even better decision for us, is the customer service and support staff. We have had the pleasure of working with Aisha over the past couple of months to iron out some of our implementation process and she has gone over and above any of our expectations.

Minpunten:

There have been some learning curves coming from QB. In my opinion, QB has set a standard for accounting softwares where the rest of the industry has followed suit. Cons are not necessarily from the software, but in breaking habits that had become "our" normal.