Greenhouse

Happy Greenhouse User

Opmerkingen: Overall pleased with Greenhouse and think it's a solid ATS.

Pluspunten:

I chose to use Greenhouse because it was the tool that made the most sense and aligned closest with the recruiting process I built for Calendly. Their scorecards and stages are similar visual and stage how we approach recruiting perfectly. They have been incredibly innovative recently with their new features and upgrades and I continue to be impressed by the product roadmap.

Minpunten:

I think their reporting is not intuitive and feels clunky. I don't think they have a great visualization into pipeline for non recruiters. So if a hiring manager or executive wants to see how a specific role is progressing I don't think it's easy for them to do or see. There are also a lot of clicks to get somewhere or get back to something.

Highly Intuitive ATS with strong automation

Opmerkingen: Greenhouse has provided excellent improvement of our recruitment process such as candidates scheduling which in turn has reduced the time spent on administrative tasks. We have also had a high level of engagement across our Hiring Managers and Interviewers due to the intuitive nature of the software and excellent UX. We were able to roll out the system with very little training as the system is so easy to use.

Pluspunten:

I most like the highly customisable workflows and templates that can be used as well as the level of automation that can be embedded has significantly reduced our manual administration and management of the recruit to keep the recruitment process on track. Friendly reminders keep you on track with your schedule and also drives productivity across the team .

Minpunten:

Initially it took me a while to get used to the "Self-Service" model of support (given I had not used the system before however the video instructions and tutorials have been very useful and easy to digest.

Comprehensive ATS

Pluspunten:

Greenhouse was a comprehensive ATS that had everything we needed from job postings and job boards, tracking applicants through the hiring process, scheduling interviews, gathering feedback and sending offers. Greenhouse also had a lot of integrations with other tools (like BambooHR).

Minpunten:

Greenhouse is on the pricier side compared to other ATS's. Would only consider if there was high recruiting volume. At the time I used Greenhouse their HRIS integration (we used BambooHR) wasn't super helpful - it only transferred a few things like the candidate's name, but we still had to input a lot manually. Not sure if this has changed by now.

Always Laggy and horrible Customer Support

Opmerkingen: Bad - wouldn't recommend to any businesses, unless you're looking for a system that is slow and a CS team that is less than responsive.

Pluspunten:

Not comparable to other ATS systems. Its laggy and GH has historically had horrible customer service where they respond 1 month later or don't respond at all. Not satisfied at all with using Greenhouse especially for the current price range.

Minpunten:

As an ATS tracking system the basic is for it to load pages quickly and with ease. Needing to wait 10+ minutes for a candidate profile to load is unacceptable - or the other case is you spend 10 minutes waiting for the page only to have troubles w GH servers on accessing the information. What needs to be done is for you to restart your browser - delete your cookies and hope GH has fixed it. Only to find they haven't and you've wasted half your day trying to access webpages on GH.

Greenhouse has helped us hyperscale

Opmerkingen: 9/10. I took off 1 point due to the navigation sometimes is not clear. Also sometimes the interview requests go awry

Pluspunten:

The seemless process flow. We really like how we have been able to remove 'gut feel' from all of the interview processes

Minpunten:

Navigation can sometimes be an issue as it is not always clear