Greenhouse

"Happy Greenhouse User"

Opmerkingen: Overall pleased with Greenhouse and think it's a solid ATS.

Pluspunten: I chose to use Greenhouse because it was the tool that made the most sense and aligned closest with the recruiting process I built for Calendly. Their scorecards and stages are similar visual and stage how we approach recruiting perfectly. They have been incredibly innovative recently with their new features and upgrades and I continue to be impressed by the product roadmap.

Minpunten: I think their reporting is not intuitive and feels clunky. I don't think they have a great visualization into pipeline for non recruiters. So if a hiring manager or executive wants to see how a specific role is progressing I don't think it's easy for them to do or see. There are also a lot of clicks to get somewhere or get back to something.

"Overall satisfied, though A LOT of manual configuration required"

Opmerkingen: Overall experience is positive so far - Apart from the time & effort taken to learn a new product the Talent Acquisition team is enjoying it so far, our Hiring Managers like it, and we've received no negative feedback from applicants. That said, though there are too many parts that need to be changed manually, including many parts of the job templates, salary data assigned to jobs/templates, application questions, application confirmation emails, etc.. There needs to be more focus on put on allowing bulk-edits. It's an arduous, time-consuming task to make updates (to something as simple as a line we might want to add or remove from a job description on benefits we offer) and that time can be spend on more value-creating tasks.

Pluspunten: The amount of integrations Greenhouse with other software is great; The UI is intuitive; Ease of use for hiring managers and interviewers who access the system.

Minpunten: A tremendous amount of manual work is required during the implementation, and for ongoing updates to job templates. There was also a lack of live or customized training by Greenhouse during implementation - just videos and how-to's on their support page. So I would try my best to figure things out and spend a lot of time manually doing things; then a week or two later, we'd realize something was off or a setting needed to be redone and we'd have to manually re-do it -- Some more hands-on, customized, live help from the get-go and throughout implementation would have been helpful so that we didn't need to spend hours and hours on manual tasks.

"Fantastic Recruiting Tool For Both Recruiters and Employees"

Opmerkingen: Fantastic! I would highly recommend this system for recruiters! Everything from the Calend.ly integration, to the automated rules you can apply to the applicant process, to the job posting links that automatically name you as a referred (very useful for referral incentives!) and the ability to see where your referrals are in the interview process!

Pluspunten: I love the ability to customize messages, integrate Calend.ly to set up interviews in one easy click, the ability to assign permissions for certain positions to those on the hiring team for a specific job posting, and probably my favorite is the built-in referral tracking for employee use! I have my LinkedIn integrated with Greenhouse so that every day at noon, it automatically posts an open position on my LinkedIn profile, rotating through the open positions. If someone applies through my link, they're automatically listed as my referral as well!

Minpunten: Sometimes you can have too much customization, which isn't really a con unless you don't have time to go through and set it up properly. Especially when it's customizable among various users. However, I won't say that's a con, but more just something to be aware of.

"Phenomenal features, easy to use - but extremely high priced, not great support/export"

Opmerkingen: Helpful to map out a recruitment journey in one place. But can be done with more control of your data in many other HR tools.

Pluspunten: Intuitive features and easy to process between steps
Helps to ensure consistency between interviews, plans, and third party integrations for staff intake and hiring.
Easy to post jobs and link multiple job posts to the same position internally (newer posts get more applications, but don't need a new job inside the portal)
Allows for constant hiring, and deep analytics on use of HR teams time and performance
- Really not a fit for small or midsize firms, you can tell its great for the enterprise

Minpunten: - Support is great initially, then is not as helpful after execution (contract lock in)
- Pricing is annual, and very high
- Hard to justify the ROI for convenience on HR team
- Pricing is completely based on size of the company (meaning how much you can afford) vs. the use of the platform or feature set
- Prohibitive annual, upfront, and renewal terms
- Company tried to renew automatically within contract notification periods, without confirmation/touching base previously, and expected higher contract terms without discussion or proposal
- Exporting data is non-functional. Only left with Resumes and not full details, notes, or other data your team may have created (Keep that in mind when spending time analyzing candidates and for legal/compliance)
- Really consider how your team will use this, and if it is either a time saver or money maker for recruiting. Chances are, it's not - but it is convenient in one place. But once you're in it - very hard to leave and difficult to offboard.

"Avid Greenhouse User at Two Companies"

Pluspunten: At my first company, I implemented Greenhouse and that was a very seamless process. Our Rep was extremely informative and helpful. He was always there to answer any questions we had. I moved to another company as of last year and we also use Greenhouse here which made the transition very seamless. Both companies remain happy with the product.

Minpunten: The reporting & metrics feature could be improved for ease of use and more metrics pulled.