Greenhouse

Solid ATS

Opmerkingen: Overall, I've had a positive experience with Greenhouse. I like that you can schedule interviews in it as it connects to google calendar or outlook. The customization of scorecards is a huge plus so you can make sure interviewers are testing on accurate material. I love also how greenhouse sends automatic reminders to interviewers to submit their scorecard. This eliminates unnecessary emails from me. If your a small company, I think your really benefit from Greenhouse.

Pluspunten:

Greenhouse is an easy ATS to use. It's easy to create job reqs, job posts, and you can customize your evaluation form aka scorecard. When we initially got Greenhouse, we set up training sessions with interview teams on how to use the platform. Majority of the feedback we received from our interviews teams was that it was extremely easy to use. I also loved how greenhouse has tutorials so we were able to leverage that as well. Customer support has been wonderful, anytime we've had an issue, we can easily connect and chat to a customer service agent. I also love the share jobs to social media feature where you can connect your linkedin through greenhouse and share jobs that your company has.

Minpunten:

The metrics can be improved on. I wish there were more metrics on how many people in the company share the most jobs to their social network. Also, sometimes customizing reports can be a bit difficult. There has been some instances where it took some time for a report to pop up.

Happy Greenhouse User

Opmerkingen: Overall pleased with Greenhouse and think it's a solid ATS.

Pluspunten:

I chose to use Greenhouse because it was the tool that made the most sense and aligned closest with the recruiting process I built for Calendly. Their scorecards and stages are similar visual and stage how we approach recruiting perfectly. They have been incredibly innovative recently with their new features and upgrades and I continue to be impressed by the product roadmap.

Minpunten:

I think their reporting is not intuitive and feels clunky. I don't think they have a great visualization into pipeline for non recruiters. So if a hiring manager or executive wants to see how a specific role is progressing I don't think it's easy for them to do or see. There are also a lot of clicks to get somewhere or get back to something.

Great Product

Pluspunten:

Very cool, modern software for startups and mid growth companies. Automations are awesome, make your life way easier! Overall provides a seamless candidate experience.

Minpunten:

Nothing to note, maybe just keep improving the UI and UX, the main users are the recruiters/HR so they should always be in mind!

Poor customer servioce

Opmerkingen: Very bad, I would recommend doing business with a more human company.

Pluspunten:

The first month of recruiting, using it.

Minpunten:

The fact that we used it for one month, and that they still charge extremely high fees with their contract, not one bit of flexibility. We were 43, went down to 10, are in trouble and all they want to do is enforce their contract even if we havene been using their service at all.

One of the 3 best ATS on the market

Pluspunten:

- Great collaborative features, which help to facilitate working with hiring managers, - GDPR management is well implemented, - Analytics are easy to follow up, - Candidate pipeline is easy to use.

Minpunten:

- Website integration requires some external development work if you want a truly personalized experience on your career site.