Wie gebruikt deze software?

Voor fabrikanten, groothandelaren/distributeurs, detailhandelaren en e-commerce.

Gemiddelde scores

202 beoordelingen
  • In totaal 4.4/5
  • Gebruiksgemak 4.2/5
  • Klantenservice 4.4/5
  • Functies 4.1/5
  • Waar voor je geld 4.3/5

Productgegevens

  • Beginprijs US$ 199,00/maand
    Zie de prijsinformatie
  • Gratis versie Nee
  • Gratis proef Ja, vraag een gratis proefversie aan
  • Implementatie Cloud, SaaS, Web
    Mobiel - iOS native
    Mobiel - Android native
  • Training Webinars
    Documentatie
  • Ondersteuning 24/7 (contact met medewerker)
    Online

Leveranciergegevens

  • DEAR Systems
  • http://dearsystems.com
  • Opgericht in 2012

Over DEAR Systems

Geïntegreerd met QuickBooks Online en Xero, geschikt voor kleine tot middelgrote bedrijven in de detailhandel, groothandel, productie of voedselproductie die hun inventarisniveaus moeten beheren. De oplossing dekt de gehele bedrijfscyclus in voorraadbeheer. Verkopers zoals Shopify, Magento, Amazon en eBay integreren DEAR Systems voor meer dan alleen het beheren van hun voorraden. DEAR Inventory biedt functies die je de informatie geven die je nodig hebt om kosten te beheren en de winstgevendheid te maximaliseren.

Functies van DEAR Systems

De leverancier heeft deze informatie niet opgegeven.
De leverancier heeft deze informatie niet opgegeven.
  • Beheer van teruggehaalde producten
  • CRM
  • Kwaliteitscontrole
  • Levensduurbeheer van producten
  • Orderbeheer
  • Productiebeheer
  • Receptenbeheer
  • Traceback en traceforward
  • Traceerbaarheid
  • Beheer van meerdere kanalen
  • Beheer van productievoorraad
  • Beheer van retailvoorraad
  • Kitting
  • Leveranciersbeheer
  • Magazijnbeheer
  • Mobiele toegang
  • Nabestellingbeheer
  • Productidentificatie
  • Prognose
  • Rapportage en analyse
  • Voorraadoptimalisatie
  • Waarschuwingen/Meldingen
De leverancier heeft deze informatie niet opgegeven.
De leverancier heeft deze informatie niet opgegeven.

De nuttigste reviews van DEAR Systems

The best cloud-based Inventory Management option for SMEs

Beoordeeld op 3-10-2019
Nick C.
Director
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: As a consultant implementing DEAR Inventory for a wide range of SMEs, we have solved an innumerable amount of problems along the way. From Batch tracking, to serial number tracking, integrations with online stores, accounting, shipping, reporting and forecasting, etc, it is all there. The team at DEAR are generally very quick to respond and offer assistance, and the users are given the power to request and vote on new features to be implemented. The subscription pricing is also at a point where it represents huge value for money.

Pluspunten: As a cloud integration consultant working with SMEs in Adelaide and interstate to solve inventory management issues by implementing the right software, DEAR has proven again and again to be the leading choice for these businesses and is now our recommended choice as an implementation specialist. DEAR has the functionality to provide a central solution to any SME looking to sell online or instore across a number of channels, and manage all the inventory in one place.The integration with Xero is top notch and the most robust I've seen of almost any app that connects to Xero. The integrations to eCommerce channels are consistent in their setup and options and allow a great deal of flexibility. Complementing these integrations are shipping service integrations that allow for a full suite of inter-connected apps with DEAR as the hub.

Minpunten: If I had a gripe, it would be around some minor inconsistencies within the UI across various parts of the software, as well as some minor inconsistencies with various reports that are available.

all in all very happy

Beoordeeld op 19-11-2017
Nigel B.
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
Bron: GetApp
4/5
In totaal
4/5
Gebruiksgemak
4/5
Functies en functionaliteit
3/5
Klantenondersteuning
4/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: "Moved over from sage around 12 months ago to Xero and added Dear which answered the major issues I was having with Sage in that the inventory element (sure, that's not what is was designed for) was woefully inadequate for our business. I have to report that 12 months in that Dear has met and exceeded expectations and added real value to my inventory management and customer order processing. With the recent addition of the B2B portal, and what my customers will be able to do once is it fully operational will really revolutionalise some of the challenges we faced in, for example, letting customers know what is available from stock etc. Overall, we made the right move and I haven't seen a better combination of integrated applications than Dear and Xero!
Well done and thanks to both!"

Minpunten: Dear is a brilliant and responsive company, although my only gripe, is that there are few updates or communique's relating to bug fixes or developments of the application. Example is the B2B portal, there are many comments about what features are needed and bug fixes, but as yet no commentary from Dear as to which will or won't be incorporated. Like me, many will become less likely to comment f it is not apparent that they are being acknowledged. Come on Dear, at least add a comment!!

Antwoord van de leverancier

van DEAR Systems Limited op 21-11-2017

Hi Nigel,

Thank you for this review we are happy to hear everything is going well. We would like to take some time to address some of the cons.

We have new updates/releases of new features pretty much on a weekly basis. The minor changes get notified through in app notifications and major monthly releases get sent out as news letters. This can be found in our release notes sections http://dearsystems.com/inventory-software/blog/category/release-notes/

Regarding the forum we get a lot of inquiries to add new features and we usually work on an up-voting system and implement suggestions that are most popular against our users. When our businesses analysts decide on what we should implement a planned status will appear next to the suggestion. When its in progress the status will change to 'In Progress' and once finished the status will change to Implemented.

Please see our development road-map for everything that is coming up in relation to B2B enhancements based on user requests http://dearsystems.com/inventory-software/development-roadmap/

Best Regards
DEAR Team

Handsome Healthcare

Beoordeeld op 23-12-2019
Sean T.
Finance Director
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
4/5
In totaal
4/5
Gebruiksgemak
3/5
Functies en functionaliteit
3/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Very good.

Pluspunten: Simple to understand and very good integration with other software. Video tutorials were excellent for someone who understands ERP and wants to implement a solution very quickly.

Minpunten: I would like the ability to change the screen so it is easier to distinguish between organisational units. We use two installations.

Dear has significantly helped our company

Beoordeeld op 22-11-2019
Dallas L.
Office manager
Groothandel, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
4/5
In totaal
4/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Our overall experience is positive. It was a little bit of a learning curve, but now that we have it down, I couldn't imagine going back. It helps us stay organized and helps us become more efficient and detailed with our operations.

Pluspunten: We transferred from Quickbooks to Dear Systems and it has been a great improvement. Our ability to manage inventory is far greater than before with QB. It's simple/easy to use, but also robust and has some very helpful features. We're in the wholesale industry. On the sales side - we love the pick, pack, and ship functions. This allows us to easily provide another level of detail for our customers that we couldn't before. We can enter what we packed on what pallet and then easily print pallet break downs and detailed packing lists. I also like the way you can mass pick, or mass print sales orders. The advance sale option is nice, so you can track back order shipments right on the same screen as the original order.
On the purchase order side, the advance receiving functions let you receive inventory against one PO more than once which is helpful.
We also just started keeping some inventory in another warehouse, so the ability to keep track of that through dear is nice.
Also the B2B portal has been a nice addition to our company as well.

Minpunten: I think the reporting tab is pretty clunky, that might be what I like least about Dear. They're on the right track, and some of those reports are very helpful. It's just that I have to export them to excel and modify them quite a bit for them to be what I want them to be.
Also I think the "credit purchase order" and "credit sale note" functions are pretty confusing/complicated.

Do not use if you need to keep track of serial numbers or if you have more than 50 total SKUs

Beoordeeld op 20-6-2019
Bryce Y.
VP of Operations
Fabricage van elektrische/elektronische producten, 13-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
Bron: SoftwareAdvice
1/5
In totaal
1/5
Gebruiksgemak
1/5
Functies en functionaliteit
1/5
Klantenondersteuning
1/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Dear has created more problems than it has solved for our business. At a minimum Dear needs to fix the duplicate serial number issue and provide a way to do inventory level snapshots.

Pluspunten: The software is made for small businesses interested in keeping track of basic inventory, basic purchasing, and basic invoicing.
- Perfect for 1-5 employees, this is the base number of users and gives the most bang for your buck.
- Perfect for no more than 50 SKUs

Minpunten: - Serial Numbers are NOT UNIQUE, duplicates can be entered easily with no warning
- Navigating a Bill of Materials for more than 1 level is impossibly complicated and needs a separate spreadsheet or software to track
- Transactions randomly duplicate without warning. Several times we have had stock transfers or purchases receive twice, creating inventory discrepancies and overall chaos in the warehouse.
- This random duplication allows inventory to be a negative number. Example: A serial numbered part was pulled twice by the system instead of removing it from inventory, it created a negative line item and showed the serial numbered part as -1 instead of 0. This in turn affected the overall inventory for that SKU.
- It is impossible to find a specific inventory level on a given day, this feature simply does not exist.
- Stocktakes cannot be backdated so if a count is taken on day 1 and entered in day 2 if any assemblies took place they will screw up counts.
- Sync between Xero accounting is a multi-step process. Invoices and payments do not sync back and forth on a consistent basis. Sometimes a voided invoice in Dear or in Xero will not transfer over and the entire Sale or Purchase needs to be voided and redone for the voided payment to sync OR alternatively you can enter the information manually which defeats the point of the sync.
- Customer service is atrocious except for the basic help which is already covered in depth by videos or other consultants.

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